Helpdesk Support Analyst Jobs

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Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 1 hour ago

Help Desk Technician- SWINGS - TS/SCI w/ POLY

General Dynamics

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into opportunity as a Help Desk Techn
Posted 60+ days ago | Updated 1 hour ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity
Posted 60+ days ago | Updated 1 hour ago

Help Desk Technician

Vaco by Highspring

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Pittsburgh, Pennsylvania, USA

Contract

THIS ROLE IS NOT AVAILABLE FOR C2C OR VISA SPONSORSHIP We are seeking a Help Desk Technician to work onsite in the City of Pittsburgh. This is a contract-to-hire opportunity with a growing IT department. What you will do: Provide first-level technical support for Windows laptops, software, printers, and network connectivity. Diagnose and resolve hardware/software issues, escalating complex problems as needed. Assist with password resets, multi-factor authentication (MFA), and security best pr
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Posted 22 days ago

Line Support Team Member (Help Desk/Desktop Support)

iSpace, Inc

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Lincoln, Alabama, USA

Contract

Title: Line Support Team Member (Help Desk/Desktop Support) Location: Lincoln, AL (100% onsite) Working Hours 4:00 pm to 12:30 am Central Time Overtime 50-10 hours/week Contract Duration: November 2024 November 2025 Required Skills and Expertise: Previous desktop support experience.Experience supporting computer applications and end-user computing devices.Experience using MS-Office, and problem ticketing applicationsAbility to maintain a high level of customer satisfaction with direct interact
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Posted 60+ days ago | Updated 7 hours ago

IT Helpdesk Engineer - Long Beach, CA Onsite

Infinite Computer Solutions (ICS)

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Long Beach, California, USA

Full-time

Job Descriptions Below: Position Summary We are seeking a highly motivated and customer-oriented IT Helpdesk Engineer to join our IT support team. In this role, you will serve as the first point of contact for all technical issues, providing efficient and professional support to ensure smooth operations across hardware, software, and network systems. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to resolving IT challenges
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Posted 10 hours ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics Information Technology

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity
Posted 60+ days ago | Updated 11 hours ago

Help Desk Analyst

Trigyn Technologies, Inc.

•

Philadelphia, Pennsylvania, USA

Contract, Third Party

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Note: This assignment is five days on-site, in Philadelphia, PA. Minimum skills and experience: ? Minimum 2 years of experience working in single point of contact help desk. ? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application. ? Strong customer service skills;
Posted 60+ days ago | Updated moments ago

Client Helpdesk Specialist

CherryRoad Technologies Inc.

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Middletown, New York, USA

Full-time

CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Client Helpdesk Specialist to provide on-site technical support while maintaining strong relationships with a client located in Goshen, NY. We are looking for an enthusiastic and motivated individual to join the team. The specialist will have ownership of video streaming services and will assist with traditional helpdesk responsibilities including helpdesk phone calls/emails/VMs and assisting with project tasks. R
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Posted 5 days ago | Updated 1 hour ago

Help Desk Specialist

Yoh - A Day & Zimmerman Company

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Indianapolis, Indiana, USA

Contract

Help Desk Specialist Location: Indianapolis Schedule: Fully onsite Main notes: Trainable, Professional and Punctual Independent - have to be ok with remote support 2 years of desktop tech support experience Good problem solver Self-starter - but not afraid to ask questions Used to handling a lot of calls; this person will get about 5-10 tickets a day ranging in levels of difficulty Heavy demand IT ticketing - there's always work to do Mac & iOS presence ServiceNow experience Strong customer Se
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Posted 1 day ago | Updated moments ago

IT Helpdesk Supervisor

Mitsubishi Motors North America

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Franklin, Tennessee, USA

Full-time

<>Join the Mitsubishi Motors North America (MMNA) Team! At Mitsubishi Motors NA, we are driving innovation, quality, and excellence in the automotive industry. Our commitment to delivering cutting-edge vehicles goes hand in hand with our dedication to fostering a dynamic and inclusive work environment. Our team members are the driving force behind our success, and we believe in empowering individuals to contribute their unique skills and perspectives. We are a collaborative and forward-thinking
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Posted 8 hours ago

EMR Help Desk (Epic MyChart)

Talent Groups

•

Remote

Third Party, Contract

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift
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Posted 12 days ago | Updated 11 days ago

Help Desk Technician

Yoh - A Day & Zimmerman Company

•

New York, New York, USA

Full-time

We re seeking a detail-oriented Help Desk Technician to provide frontline support to a global user base. You ll work with the IT team to maintain end-user systems, office tech, and cloud applications. The ideal candidate is customer-focused, calm under pressure, and experienced in Microsoft-centric environments. Responsibilities: Provide technical support to in-office and remote users.Troubleshoot issues with Windows 10/11, Microsoft 365 (Exchange, Teams, SharePoint), and Adobe Creative Suite.A
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Posted 18 days ago | Updated moments ago

Help Desk Specialist

ResolveTech Solutions Inc.

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Houston, Texas, USA

Full-time

Help Desk Specialist Houston, Texas 77064 Contract to Hire Rate: $30/Hr on W2 Locals ONLY s and s and those who are authorized to work for a fulltime/perm position are encouraged to apply. Requirements: 3 Years of proven working experience in providing Help Desk supportMaintain a high first-contact resolution percentage.3 Years experience supporting and troubleshooting connectivity to networks.Working knowledge of ITSM system, remote control software, Windows 10/11, Office 365.Experience with r
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Posted 18 days ago

TechSupport/Helpdesk (L2), Win 10/11, AD, MSOffice, iOs/iPad, Mobile Iron/intune 12 mths cont, NYC

Zen & Art

•

New York, New York, USA

Contract, Third Party

TechSupport/Helpdesk (L2), Win 10/11, AD, MSOffice, iOs/iPad/iPhone, Mobile Iron/intune 12 mths cont, NYC Description: Loc: NYC - Hybrid up to 4 days a week on site in New York office, may be 5 days depending on events Occasional travel to Westchester office may be required. Shuttle Service Available Dur: 12+ months cont - Potential to Convert to FT Interview Type : inperson Office Dress Code: Professional with Tie Description The Team and Your Role The Executive Service Team is dedicated to d
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Posted 6 days ago | Updated 22 hours ago

IT Help Desk Generalist

Palmer Group

•

Des Moines, Iowa, USA

Contract

A client of ours in Indianola is seeking an IT Help Desk Generalist to provide front-line support and perform troubleshooting, implementing resolutions to various hardware and software issues. Work model: On-SiteWhat you will do: Provide support for incoming requests to the help desk to ensure courteous, timely, and effective resolution of end-user issues remotely or in personProvision accounts and system setup for new hires, including email, telephone, and multi-factor authentication (MFA) sof
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Posted 28 days ago

Help Desk Specialist

Infirmary Health System

•

Alabama, USA

Part-time

Overview Qualifications Minimum Qualifications Strong client-facing and communication skills Ability to diagnose and resolve basic computer technical issues Desired Qualifications Associate Degree or completion of IT training program IT Help desk experience Experience with EPIC EMR Responsibilities Provides Help Desk technical assistance to the Infirmary Health user community by evaluating, trouble shooting, and resolving computer hardware/applications and pc-related software problems.
Posted 17 days ago | Updated 13 days ago

Senior Help Desk Engineer

ALTA IT Services

•

Bethesda, Maryland, USA

Full-time

Job Title: Senior Help Desk Engineer Location: Bethesda, Maryland Type: Contract Compensation: $80000 - $95000 annually Contractor Work Model: onsite in Bethesda MD Job Title: Mid-Level or Senior Help Desk Engineer Job Description: We are seeking a mid-level or senior Help Desk Engineer to support a 200+ person insurance company operating in a hybrid work environment. This individual will be responsible for managing day-to-day IT support operations, overseeing one onsite technician and a t
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Posted 5 days ago | Updated 10 hours ago

Help Desk Technician

Bravo Technical Resources

•

Carlisle, Pennsylvania, USA

Contract

Position Overview: Title: Tier 2 Help Desk Technician Location: Carlisle, PA Schedule: 5 days/week, 8:00 AM - 5:00 PM Type: Contract-to-Hire (CTH) Technical Environment: Primary Tech Stack: Windows (primary), some Mac exposure is a plus O365 MECM / SCCM (Microsoft Endpoint Configuration Manager) Intune MFA Other: Basic hardware experience (e.g., installing RAM, replacing batteries) VPN knowledge (Cisco, Zscaler) Mobile device support is a nice-to-have
Posted 5 days ago | Updated 2 hours ago

Kiosk Help Desk

Robert Half

•

Appleton, Wisconsin, USA

Contract

Description Help Desk/Kiosk Support Role We are conducting a search for a Help Desk/Kiosk Support personnel to join our client's team. You'll help our more than 1,000 end users navigate through the challenges of their day-to-day tech needs, providing in-person and remote support. In this role, you'll be doing everything from managing lending services (think loaner mice, keyboards and more) to providing both primary and back-up support via phone and chat. You will also assist with filling out n
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Posted 5 days ago | Updated 10 hours ago