Helpdesk support level 1 Jobs

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Help Desk Technician

Averro

•

Bellevue, Washington, USA

Contract

Location: onsite in Bellevue, WA Employment Type: 12 month contract to hire Pay Range: $26-32/hr *exact compensation may vary based on skills, experience, and location. Benefits: Medical insurance, 401K, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, dental/vision, pet, and legal insurance. Role & Responsibilities: Join a growing team of IT professionals motivated to support a corporate environment. This company's products ha
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Posted 60+ days ago | Updated 3 days ago

IT Help Desk Technician / Information Technologist I

Michigan State University

•

East Lansing, Michigan, USA

Full-time

IT Help Desk Technician / Information Technologist I Whatsapp Facebook LinkedIn Email App Job no: 1034785 Work type: Support Staff Pay Grade: 12 Major Administrative Unit / College: Information Technology Services Department: Msu It Office Of The Acio 40000401 Sub Area: AP- Professionals Salary: Salary Commensurate with Experience Location: East Lansing Categories: Information Technology, Administrative Professionals- AP, Full Time (90-100%), Union Working/Functional Title IT Help Des
Posted 8 days ago | Updated 5 hours ago

Help desk analyst

Bridget Morgan LLC

•

Danbury, Connecticut, USA

Full-time

Key Responsibilities: Configuration and support of the company's desktop and laptop systems. Ready new workstations and laptops. Set up new users with network credentials, computers, printers and shared network drivesInvestigation and resolving problems and providing information about hardware and software used within the CompanyEnsure that the companys IT asset and user databases are kept accurate and up-to-date. This includes administration of users computer accounts (creation/modification and
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Posted 60+ days ago | Updated 5 days ago

Help Desk- Tier II

QCI/Quandrant, Inc.

•

Fort Belvoir, Virginia, USA

Full-time

Help Desk - Tier II Fort Belvoir, VA Must: Secret clearance required Experienced Tier II Help Desk/ Desktop Support Admin 3 years of experiencing with the following Experience using the Remedy Ticketing system (ARS). Must have excellent communication skills (oral and writing). May interact with the government customer and senior government leadership leaders at the highest levels, prefer those who have experience and skills in this area Experience providing Tier 1 desktop technical support Expe
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Posted 60+ days ago | Updated 12 days ago

Help Desk Manager

Ariel Partners

•

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a seasoned Help Desk Manager to lead and oversee Tier 1 and Tier 2 support operations for a high-security government program. The ideal candidate will have extensive experience managing help desk teams, resolving technical issues, and maintaining high customer satisfaction in a fast-paced, mission-critical environment. This role requires a hands-on leader with strong troubleshooting expertise, superior communication skills, and experience w
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Posted 14 days ago

Help Desk Technician

CSI Companies

•

Birmingham, Alabama, USA

Contract

Help Desk Technician Job Description: CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and external customers. Help Desk Technician will function as part of a team, inclusive of customers, and must demonstrate written and communicatio
Posted 60+ days ago | Updated 2 hours ago

The EHR Helpdesk Shift Lead

UniMind Software Solutions,Inc

•

Raleigh, North Carolina, USA

Contract, Third Party

EHR Helpdesk Shift Lead 12 Months RTP Raleigh, NC Hybrid Webcam Interview Only The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring inci
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Posted 2 days ago | Updated 2 days ago

Help Desk

Sentinel Technologies

•

Edwards, Colorado, USA

Contract

Sentinel is seeking a Help Desk tech for one of its key partners. Are you a tech enthusiast with a knack for problem-solving. We are seeking an IT Support Specialist to be the go-to person for all day-to-day things IT. This role is pivotal in ensuring the seamless operation of our IT infrastructure, providing both on-site and remote support for a variety of equipment and user needs. This role is 100% onsite in Edwards, Co with occasional support onsite at neighboring locations. Qualifications 2
Posted 10 days ago

Help desk technician

Kodeva LLC

•

Decatur, Illinois, USA

Contract, Third Party

Role: Help desk technician Duration: 6+ months Location: Decatur IL Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.
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Posted 17 days ago | Updated 9 days ago

Help desk technician

Kodeva LLC

•

Erlanger, Kentucky, USA

Contract, Third Party

Role: Help desk technician Duration: 6+ months Location: Erlanger, KY Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.
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Posted 17 days ago | Updated 9 days ago

EPIC/EHR Helpdesk Shift Lead: 1+ Yr Project Raleigh NC: Remote Now/Onsite later.

Beechwood Computing Ltd

•

Raleigh, North Carolina, USA

Contract

Project is Remote Now but may become Onsite once all staff returns to work in office, NCDHHS 763719: The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring incident resolution, operational excellence
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Posted 2 days ago

Help desk technician

Kodeva LLC

•

Overland Park, Kansas, USA

Contract, Third Party

Role:Help desk technician Duration: 6+ months Location: Overland Park, Kansas Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.
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Posted 17 days ago | Updated 9 days ago

Business Analyst (Help Desk Environment)

Trigyn Technologies, Inc.

•

Albany, New York, USA

Third Party, Contract

Trigyn's direct government client has an immediate need for a Business Analyst in Albany, NY. Description: This position will develop and/or maintain business requirements, test plans and test cases and perform functional and regression testing on applications. This position will also support applications in a help desk type environment. This individual will be expected to participate in the following activities: ? Analyze system documentation and system artifacts to develop an understanding
Posted 16 days ago | Updated 2 hours ago

Help Desk Lead

Ariel Partners

•

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a skilled Help Desk Lead to oversee daily operations of a technical support team supporting a secure government program. The ideal candidate will have proven experience in team leadership, software troubleshooting, and user support within high-security environments. This role requires excellent communication, documentation skills, and familiarity with Microsoft Office tools and SharePoint. Experience with CODIS is strongly preferred. Key Re
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Posted 14 days ago

Help Desk

Kforce Technology Staffing

•

Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk fully onsite 5 days/week in Orlando, FL. Essential Functions: * Identify and diagnose issues and problems * Categorize and record reported queries and provide solutions * Support problem identification * Advise users on appropriate course of action * Monitor issues from start to resolution * Escalate, if needed, unresolved problems to a higher level of support * Provide essential online security advice and support * Password Rese
Posted 10 days ago | Updated 22 hours ago

EHR Helpdesk Manager

UniMind Software Solutions,Inc

•

Raleigh, North Carolina, USA

Contract, Third Party

EHR Helpdesk Manager 12 Months Raleigh, NC Hybrid Webcam Interview Only The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/suppo
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Posted 2 days ago | Updated 2 days ago

Help Desk Analyst (HYBRID) (NIGHT-SHIFT)

NetSource, Inc.

•

Eagan, Minnesota, USA

Contract

Please note that this is a 6 months contract position. Work schedule of 11 pm 7:00 am CT. Shift will include weekends and days off are TBD (most likely Wednesday/Thursday). New Hires will need to work first shift (M-F) - days for at least the first two weeks for training purposes. Exact details will be discussed with candidate during interview. Location: Eagan, MN Basic Qualifications: To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
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Posted 9 days ago | Updated 3 days ago

Helpdesk Analyst

CSZNet, Inc

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

HDA3 Location : Harrisburg, PA(Remote Position) Duration : 12 Months Contract Interview Types: Webcam Job Description Generally, the contractor will perform the following tasks: Provide PIERS Public Portal helpdesk support by responding to inquiries from citizens via phone and emailProvide PIERS helpdesk support by responding to inquiries from end-users via phone and emailMonitor and escalate PIERS system issues to supervisor and PIERS teamIdentify PIERS Public Portal website needsAssist with a
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Posted 3 days ago

EPIC/EHR Helpdesk Manager: 1+ Yr Project Raleigh NC: Remote Now/Onsite Later.

Beechwood Computing Ltd

•

Raleigh, North Carolina, USA

Contract

NCDHHS 763716: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads. This position plays a key leadership role in the support of clinical applications, including Epic EHR, and i
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Posted 2 days ago

IT/OT Help Desk Analyst II

VC5 Consulting

•

Houston, Texas, USA

Full-time

RESPONSIBILITIES Serves as a member of the global infrastructure team. Responsible for assisting with plant IT/OT Support. Supports a consistent approach and collaborates with other members of IT, such that decisions are made in line with both the IT and business strategies and objectives. Participate in and support development, communication, and maintenance of IT policies and procedures within the IT organization. Maintain an industry awareness of information technology, IT/OT best practices,
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Posted 2 days ago