Helpdesk support level 1 Jobs

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IT/OT Help Desk Analyst II

VC5 Consulting

Houston, Texas, USA

Full-time

RESPONSIBILITIES Serves as a member of the global infrastructure team. Responsible for assisting with plant IT/OT Support. Supports a consistent approach and collaborates with other members of IT, such that decisions are made in line with both the IT and business strategies and objectives. Participate in and support development, communication, and maintenance of IT policies and procedures within the IT organization. Maintain an industry awareness of information technology, IT/OT best practices,

Multilingual Helpdesk Technician (German)

Stefanini

Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours

Senior Help Desk Specialist

Apex Systems

Boston, Massachusetts, USA

Full-time

Job#: 2074782 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Senior Help Desk Specialist. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at . Here are the details: Position: Senior Help Desk Specialist Location:10 Park Plaza, Boston MA 02116 **Candida

Help Desk Technician

Information Resource Group, Inc.

Tennessee, USA

Contract, Third Party

Title: Help Desk Technician Duration: 12+ Months Location: Nashville, Tennessee IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions. - Customer Support for DHS Applications - Following up with customers to ensure full resolution of issues - Installing or changing software to fix issues - Remotely a

Help Desk Analyst

Trigyn Technologies, Inc.

Philadelphia, Pennsylvania, USA

Third Party, Contract

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Note: This assignment is five days on-site, in Philadelphia, PA. Minimum skills and experience: ? Minimum 2 years of experience working in single point of contact help desk. ? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application. ? Strong customer service skills;

IT Helpdesk

Patriot Talent Solutions

Oldsmar, Florida, USA

Full-time

Oldsmar, FL | IT Helpdesk | Full-time We are actively recruiting someone to help support and lead the IT Helpdesk for our client in the Tampa, Florida area. This is a direct placement opportunity that will require working onsite in Oldsmar. This position requires a candidate with excellent verbal communication and troubleshooting skills. In this role, you will not need to be the technical expert, as you will be supported by the infrastructure teams. Due to client request, candidates must be elig

Helpdesk/Refresh Technician

AgreeYa Solutions

Pleasanton, California, USA

Contract

Title- Refresh Technician/ Help Desk Analyst Location- Pleasanton Duration- 12 + Months Job Description: Handle a tech refresh of 500 - 1200 laptops.Flexible schedule required as they will be working with international customers. Schedule will change over the course of the assignment.Monitor and respond quickly and effectively to requests received through the operations center. Monitor service desk for tickets assigned to the queue, and process on a first-in first-out basis with respect to task

Helpdesk

Judge Group, Inc.

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk specialist. Phone support (Leve1-2). Must have CRM skillsJob Description Provides Tier 1 & 1.5 production and non-production support of applications and databases for software. Monitors production systems for alerts, outages and system issues. Seeks continuous improvements for applications, processes, support methods and team effectiveness. Executes technical procedures to resolve production & non-production iss

Help Desk

Judge Group, Inc.

Scottsdale, Arizona, USA

Full-time

Location: Scottsdale, AZ Description: Our client is currently seeking a Help Desk Multiple openings 1+years of experience This job will have the following responsibilities: 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures

Helpdesk Analyst

Judge Group, Inc.

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk Analyst: FULLY ONSITE MONDAY - FRIDAY 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issues. 5.Evalua

Help Desk Analyst

Judge Group, Inc.

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Salary: 23p/h Description: Our client is currently seeking a Help Desk Analyst: This role will be a long term contract to about 3 years and will be 100% onsite This job will have the following responsibilities: Handling 30+ calls per day, ticketing and logging IT responsesEscalating to proper authorities through ticketing systemMaintaining a high level of customer service Qualifications & Requirements: 6+ month with customer service through phone support Preferred e