Helpdesk Jobs in Jacksonville, FL

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Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 11 days ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 25 days ago | Updated 16 days ago

Technology Support Specialist

Blue Streak Partners, Inc.

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Jacksonville, Florida, USA

Contract

1 year plus contract major professional services firm - The candidate should have a background performing in person support in a highly professional environment and possess very strong customer interfacing skills. -experience with Outlook and Windows 10 -experience call tracking system -work with all levels of professionals Laptop troubleshooting, maintenance and administration. Anticipate and respond to complex technology support issues. Strong knowledge and understanding of Win10, Office 36
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Posted 11 days ago

Onsite Help Desk/Support Technician

CSI Companies

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Jacksonville, Florida, USA

Contract

. CSI is Seeking an Onsite Help Desk/Support Technician in La Palma CA for their large well known Payroll Processing client Location - Onsite Monday - Friday in La Palma CA Pay - up to 35 dollars an hour *Must have experience supporting MAC's * This resource will Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems as well as Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Res
Posted 60+ days ago | Updated 5 hours ago

IT Support Specialist

Kforce Technology Staffing

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Jacksonville, Florida, USA

Full-time

RESPONSIBILITIES: Kforce's client in Jacksonville, FL is looking for a Technical Support Specialist to join their Information Systems Department. Key Tasks: * Technical Support Specialist will work proactively to maintain computer systems to ensure up time and optimal performance * As a Technical Support Specialist, you will handle level 1 and level 2 calls consisting of password resets, creating users and permissions within the system REQUIREMENTS: * 6+ months of networking experience * 1+ ye
Posted 10 days ago | Updated 1 hour ago

Corporate Help Desk

Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce is currently seeking to hire on a Corporate Help Desk Associate. REQUIREMENTS: * Health insurance/Benefits experience, Payroll, Onboarding, Human Resources, Time Entry experience * Strong communication skills (verbal/written/interpersonal) * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote work experience (self-reg
Posted 3 days ago | Updated 1 hour ago

Tier 1 Customer Support

TEKsystems c/o Allegis Group

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Jacksonville, Florida, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! ** Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high volume of inquiries about the company's products or services,
Posted 4 days ago | Updated 5 hours ago

End User Support Lead

Robert Half

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Remote or Jacksonville, Florida, USA

Full-time

Description We are in search of a skilled Help End User Support Specialist in Jacksonville, Florida. The role is centered on providing technical support to customers utilizing our software products. Key functions include troubleshooting software issues, instructing customers on software utilization, and assisting with software installation and configuration. This role is an exciting opportunity to join our support team. Responsibilities: Provide technical support to customers facing issues with
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Posted 2 days ago | Updated 5 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 37 days ago | Updated 4 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 4 hours ago

IT Security Administartor

Reasonn

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Remote

Contract

IT Security Administrator Arlington, VA 6 Months+ Job Summary The IT security administrator will be responsible for day to day activities surrounding general user id administration and access control/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden skill sets/ information security & technology acumen by being part of a diversified team working with highly skilled professionals. Responsibili
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Posted 4 days ago

Tier 1 - Help DeskTechnician - Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 1 hour ago

Remote AWS Cloud Solutions Architect and Operations Manager

Motion Recruitment Partners, LLC

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Remote or Phoenix, Arizona, USA

Full-time

A company in the research & consulting space is looking for a remote AWS Solutions Architect & Operations Manager to add to their growing team. In this role, you will be focused on designing and configuring scalable AWS service solutions for the functional, data science and software engineering groups. You will also be repsonsible for overseeing AWS budgeting and ultimately, picking a service offering best for overall cost efficiency. Lastly, you will oversee the work of a help desk team that is
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Posted 5 days ago | Updated 1 hour ago

Supervisory Civil Engineer

USAJOBS

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Jacksonville, Florida, USA

Full-time

Duties Serves as a Supervisory Civil Engineer working under the general supervision of the supervision of the Chief, Geosystems Branch, Engineering Division. Plan, lead, coordinate complex aspects of engineering analyses that support the planning, design, construction, and operations and maintenance of geotechnical aspects for Civil Works Water Resource, Military, and Support other projects. Projects includes structures such as dams and levees, including outlet works and spillways, locks, pumpin
Posted 60+ days ago | Updated 8 days ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 39 days ago | Updated 1 hour ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 10 days ago | Updated 2 days ago

Senior .NET Full Stack Tech Lead - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Corp to Corp Resumes are accepted. This is a Senior .NET Developer will be part of a development team and will assist in end-to-end system enhancement, system support and new development using C#, Bootstrap, CSS3, HTML5, TypeScript, JavaScript, Knockout, ASP.NET Webforms, .NET Core, MVC, Entity Framework ,Angular, Azure cloud services, Amazon Web Services (AWS), SQL Server including creating stored procedures, functions, tables and creating and maintaining SSIS packages and SSRS
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Posted 5 days ago

Finance Business Systems Administrator (Unanet)

Kforce Technology Staffing

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Remote or Columbia, Maryland, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Finance Business Systems Administrator (Unanet) in Columbia, MD. Duties Include: * Finance Business Systems Administrator will administer and maintain the Finance Platforms, including user setup (roles and access), permissions management, and system configurations * Configure and customize Unanet modules to align with business processes and requirements * Provide technical support to end-users, troubleshoot issues, and resolve system-relat
Posted 3 days ago | Updated 1 hour ago

AWS Cloud Solutions Architect & Operations Manager

JMS Technical Solutions

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Remote

Full-time

Our client is looking for an AWS Cloud Solutions Architect & Operations Manager. This is a fully-remote/full-time/direct hire position Hourly based on experience: $150k-$190k We re looking for a cloud solutions architect and operations manager to lead the evolution and maintenance of our client's cloud infrastructure on AWS. You ll be responsible for designing, implementing, and managing cloud solutions that support our data science and software development teams. You ll also collaborate with ot
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Posted 4 days ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 33 days ago | Updated 4 hours ago