Helpdesk jobs in Michigan

Helpdesk Analyst (Managed Service Provider (MSP) Experience Required)

Grand Rapids, Michigan

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Today

*Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties* *We are looking to set up interviews as early as this week* Help Desk Support - Requirements: - 2+ years' experience working for an IT Managed Services Provider (Hard Requirement) Job Description: The Help Desk Support Technician will be responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, and self-servic

Full-time

USD 55,000.00 - 70,000.00 per year

Helpdesk Analyst (Managed Service Provider (MSP) Experience Required)

Grand Rapids, Michigan

•

Today

Full-time

USD 55,000.00 - 70,000.00 per year

IT Helpdesk Support Technician

Grand Rapids, Michigan

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Today

One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. These roles are high paced and our client is looking for candidates that can handle the high volume of calls. This is also a great opportunity for someone to grow their skills within the IT support and have the opportunity to advance their careers within IT. They are currently looking for an individual who is looking to grow within their company. *Please apply if you're interest

Full-time

USD 17.00 - 18.00 per hour

Helpdesk Analyst

Grand Rapids, Michigan

•

Today

Description Help Desk Support Technician, you will be a crucial member of our support team, providing Tier 1 and Tier 2 technical support for a wide range of customers. You will assist users with software, hardware, and network issues, ensuring timely resolution to maintain productivity. Your role will involve troubleshooting issues related to Windows desktops, servers, network devices, and email platforms like Microsoft 365 and Google Workspace. You will work in a dynamic, fast-paced environmen

Full-time

USD 55,000.00 - 70,000.00 per year

Help Desk Analyst

Kalamazoo, Michigan

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Today

Description We are looking for a dedicated Help Desk Analyst to join our team in Kalamazoo, Michigan. This is a PART-TIME role where you can see between 24-30 hours of consistent work. This long-term contract position offers an excellent opportunity to provide essential IT support and ensure smooth technical operations within a dynamic paper and packaging industry environment. The role requires onsite presence and focuses on delivering effective solutions to hardware and software challenges. Re

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Contract

USD 19.95 - 23.10 per hour

Help Desk/Desktop Support Analyst

Grand Rapids, Michigan

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to join our team in Grand Rapids, Michigan. This is a contract-to-permanent position, offering an excellent opportunity to contribute to technical support operations while advancing your career. In this role, you will provide front-line assistance to users, ensuring smooth functionality of hardware, software, and system access. Responsibilities: Provide Tier 1 support for hardware, software, and user inquiries, resolving issues

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Full-time

USD 23.00 - 28.00 per hour

Help Desk/Desktop Support Analyst

Riverview, Michigan

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Today

Description We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Riverview, Michigan. In this Contract to permanent position, you will provide comprehensive technical support to end users, ensuring the smooth operation of computer systems, applications, and platforms. The ideal candidate will have a proactive approach to troubleshooting, strong communication skills, and a passion for delivering exceptional customer service. Responsibilities: Provide technical suppo

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Full-time

USD 18.00 - 21.00 per hour

Help Desk Support Service Specialist Intermediate

Warren, Michigan

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Today

Overview Job Summary Galapagos Federal Systems LLC is seeking a motivated and highly qualified professional to join our team as a Help Desk Support Service Specialist (Intermediate). This position offers the opportunity to collaborate with a diverse and skilled workforce dedicated to mission success in a dynamic environment. In this role, you will provide Tier II technical support for desktops, servers, mainframe applications, and associated hardware, resolving issues escalated from Tier I su

Full-time

Compensation information provided in the description

Helpdesk Analyst - Detroit, MI

Hybrid in Detroit, Michigan

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Today

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline. Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment. Basic knowledge of Windows and macOS operating systems. Experience with remote desktop tools, call management and helpdesk software. CompTIA A+, Micros

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Contract

DOE

Help Desk/Desktop Support Tech

Remote or Gainesville, Florida

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Today

Description We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across differe

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Contract

Help Desk Specialist

Remote

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14d ago

Help Desk Support Location: Remote Duration: Contract Overview We are seeking a detailoriented and customerfocused Help Desk Specialist to provide functional and technical support for enterprise web applications. This role is responsible for triaging issues, supporting end users, collaborating with technical teams, and ensuring smooth operation of businesscritical systems. The ideal candidate is a strong communicator with experience in service management tools and a passion for solving problems.

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Contract

Depends on Experience

Help Desk Technician (Part-Time)

Remote or McLean, Virginia

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Today

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. The shift for this position is Monday, Tuesday, Thursday from 8:00 PM - 11:00 PM EST and Saturday - Sunday from 12:00 PM - 3:00 PM EST with a total of 15 hours per week. Responsibilities Answer incoming calls/emails from custome

Part-time

USD 38,400.00 per year

Remote Helpdesk Support Technician (Active Directory)

Remote or Jacksonville, Florida

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Today

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Monday-Friday 2pm-11pm EST, Monday- Friday 1pm -10pm EST Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working on

Full-time

USD 50,000.00 - 55,000.00 per year

Remote Helpdesk Support Technician (Active Directory)

Remote or Dallas, Texas

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Today

Full-time

USD 50,000.00 - 55,000.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Senior Help Desk Technician

Remote or San Francisco, California

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Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

Operations Manager

Remote

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21d ago

Operations Manager Full-Time Remote Establish, manage, and continuously improve a multi-channel help desk operation (phone, fax, email, portal) Define SLAsfor response and resolution times; monitor adherence and drive performance improvement. Own and manage operational inboxes and communication channels, ensuring timely and accurate responses to provider inquiries. Ensure SOPs are written to be clear, establish a version control and review cadence for all operational documentation; ensure S

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Full-time, Third Party, Contract

$120000 - $130000

IT Technical Support

Remote

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2d ago

Seeking a technical support specialist for great opportunity within the medical industry. Position will be 100% remote. This will be a level 1 role, as part of a technical support center supporting medical devices and medical systems. A technical background and strong problem skills will be necessary. Responsibilities Provide remote troubleshooting for software, hardware and network related issues for external customersCollaborate with internal and external groups solving more complex technica

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Contract

20 - 24

IT Technician at High-Growth IT Startup in Los Angeles

Remote or Hybrid in Los Angeles, California

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2d ago

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client's most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our compa

Full-time

$100,000 - $120,000

IT Desktop/Deskside Support (L1) Technician

Fremont, Michigan

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27d ago

Desktop/Deskside Support Level 1 (L1) acts as the initial, front-line contact for end-users, providing basic technical troubleshooting for hardware, software, and peripheral issues. They handle routine tasks like password resets, software installations, and peripheral setups, typically following established procedures (SOPs) or scripts to resolve common problems. 5 Days Onsite Role Address: 445, State St, Fremont, MI 49413 Key Responsibilities & Tasks Initial Troubleshooting: Diagnosing basic

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Contract

$18 - $21

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Helpdesk jobs in Michigan, USA