IT Helpdesk Jobs in Raleigh, NC

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IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

EHR Helpdesk Analyst 2nd Shift in Raleigh, NC

E-Solutions, Inc.

Raleigh, North Carolina, USA

Contract, Third Party

Hi, I hope all is well. I am searching for a client who has an urgent requirement for a EHR Helpdesk Analyst contract opportunity. The job description is listed below. If this is something you are interested in, please call me ASAP at ( and reply to this email. Please also mail me your updated resume in Word format, including availability, contact details, and hourly rate as per our client's hiring policy. EHR Helpdesk Analyst Raleigh, NC 6 Months+ The EHR Helpdesk Analyst provides advanced t

Telephony Specialist - HYBRID

Chandra Technologies, Inc.

Raleigh, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted Location Requirement: This position is located in Raleigh North Carolina. Remote work will be allowed, but the candidate will need to be onsite for a majority of the work. NCDIT-Transportation is seeking a resource for a 12-month engagement to work with the Network Services Team. Network Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prior

Helpdesk Support in Raleigh, NC

E-Solutions, Inc.

Raleigh, North Carolina, USA

Contract, Third Party

Hi, I hope all is well. I am searching for a client who has an urgent requirement for a Helpdesk Support contract opportunity. The job description is listed below. If this is something you are interested in, please call me ASAP at ( and reply to this email. Please also mail me your updated resume in Word format, including availability, contact details, and hourly rate as per our client's hiring policy. HelpDesk Support 08/08/2025 08/06/2026 1020 Birch Ridge Drive Raleigh NC In Person Only

NCDOT Help Desk Lead

SunTechPros, Inc.

Raleigh, North Carolina, USA

Contract

This request is to help support the high number of telephone requests/incidents required for the statewide DOT / DMV efforts. **STATEWIDE TRAVEL REQUIRED** This position is located in Raleigh North Carolina. Remote work will be allowed, but the candidate will need to be onsite for a majority of the work. PLEASE READ THE DESCRIPTION! It has changed from the last time this was open. NCDIT-Transportation is seeking a resource for a 12-month engagement to work with the Network Services Team. Netwo

NCDOT-Specialist- Mid Level

Apex Systems

Raleigh, North Carolina, USA

Full-time

Job#: 2081405 Job Description: Apex Systems is currently hiring for ArcGIS Helpdesk Associate with a reputable client they support. Location: 100% remote Pay Rate: $25-$30/hr W2 Engagement Type: Contract Short Description: This resource is dedicated to providing help desk support and GIS analysis support through the next year. Typical Experience: 24-36 months Complete Description: This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and te

EHR Helpdesk Analyst - HYBRID

Chandra Technologies, Inc.

Durham, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the An

Applications Systems Analyst Sr - Epic Beacon

UNC Health Care

Morrisville, North Carolina, USA

Full-time

Job Description Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides a high level of technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system. Performs project management, requirements definitions, systems design, analysis, code developm

Proton System Administrator

The Reynolds and Reynolds Company

Raleigh, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w

Help Desk

Apex Systems

Clayton, North Carolina, USA

Full-time

Job#: 2078533 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Helpdesk Support Location: Clayton, NC Duration: 6+ months contract Pay Rate Range: $20-$23 Requirements: Minimum of 2 years of IT experience required, preferably in a customer facing role Hands on hardware troubleshooti

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Senior Specialist, Help Desk/ Desktop Systems

Analog Devices, Inc.

Durham, North Carolina, USA

Full-time

About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI

ISP Technician

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

IRS Criminal Investigation (IRS-CI) Analysts

Fremont Solutions Group

Remote

Full-time

We are looking for multiple analysts with IRS Criminal Investigation (IRS-CI) Clearance including a Program Analyst, Technical Analyst, Systems Analyst/Information Security Specialist, and Technical Specialist/Help Desk Support. All roles are 100% remote. Program Analyst: We are seeking a Program Analyst to support the IRS-CI Technical Operations Center (TOC), a mission-critical component of our IRS project. This role focuses on portfolio planning, performance tracking, and programmatic oversigh

EHR Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

Remote

Contract

Job Description: Crop to Crop resumes are accepted The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the An

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 2nd Shift (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift (Remote) for our premier client. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with ServiceNow or other enterpris

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 2nd Shift (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift (Remote) for our premier client. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with ServiceNow or other enterpris

Epic Help Desk

DevCare Solutions

Remote

Contract, Third Party

Job Description Provides tiered support for the Epic EHR system across 13 behavioral health facilities, ensuring timely issue resolution, system reliability, and user satisfaction. Support is provided across three shifts: 2nd Shift: 3:00 PM 11:30 PMRoles: Helpdesk Analyst: Delivers frontline technical support, resolves incidents, and assists with user access, Epic workflows, and IT hardware/software issues.Key Responsibilities: Troubleshoot Epic and clinical application issues (access, workflows