IT service management jobs in New York

Senior Associate, IT Service Management - Incident Management

Montvale, New Jersey

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Today

Job Title: Senior Associate, IT Service Management - Incident Management Team: Incident Management Response Team Role Overview: KPMG is currently seeking an Senior Associate, IT Service Management (Incident Management) to join our KPMG Technology organization as a critical member of the Incident Management Response Team. In this role, you will be pivotal in driving the ITIL Incident Management process, with the primary objective of restoring normal service operation as quickly as possible and mi

Full-time

Application Developer-IT Service Management

New York, New York

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Today

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You ll be encouraged to challenge the norm, explore new ideas, and creat

Full-time

IT Service Management Lead

Remote or Texas

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Today

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,0

Full-time

Global Service Management Lead (Manager)

New York, New York

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22d ago

Job Description Grant Thornton is seeking a Global Service Management Lead (Manager) to join the team. Approved office locations can be found below. The Global Service Management Lead (Manager) is accountable for defining and executing a unified, enterprise-wide IT Service Management (ITSM) strategy that enables consistent, scalable, and high-quality service delivery across a rapidly expanding global organization. This role serves as the central authority for ITSM governance, driving standardiz

Full-time

USD 112,000.00 - 160,000.00 per year

IT Training & Knowledge Management Specialist

Kings Point, New York

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4d ago

Description: Hybrid in Kings Point, NY Our client seeks an IT Training & Knowledge Management Specialist to deliver Microsoft 365 and general IT training, develop user-focused documentation, and maintain knowledge assets. The role will facilitate onboarding sessions, manage SharePoint and intranet content, and analyze service desk trends to create proactive training. The specialist will support communications such as newsletters and cybersecurity bulletins, integrate training with ITSM tools,

Contract

America Data Center | Service & Management Department - IT Project Management Associate (Non-application)

New York, New York

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Today

Introduction Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business. Overview This Associate will manage non-Appli

Full-time

USD 42,000.00 per year

IT Change Management Specialist

Greenwich, Connecticut

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Today

About the Company Interactive Brokers Group, Inc. (NASDAQ: IBKR), a member of the S&P 500, is a global financial services company headquartered in Greenwich, Connecticut, with offices in over 15 countries. Through its affiliates, Interactive Brokers provides automated trade execution and custody of securities, commodities, foreign exchange, and prediction markets on over 170 markets in numerous countries and currencies. For more than four decades, Interactive Brokers has focused on technology,

Full-time

USD 120,000.00 per year

Manager, IT Service Desk

New York, New York

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Today

Description Position at MTA Headquarters JOB TITLE: Manager, IT Service Desk SALARY RANGE: $160,963 - $189,990 DEPT/DIV: Information Technology SUPERVISOR: Director, IT Service Desk LOCATION: 2 Broadway, New York, NY 10004 HOURS OF WORK: 3:00 PM - 11:30 PM and 11 PM - 7:30 AM (7.5 hours/day) or as needed due to operational needs This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire. Open

Full-time

USD 160,963.00 - 189,990.00 per year

IT Infrastructure Capacity Management Service Owner

Remote

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11d ago

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

ServiceNow Architect

Jersey City, New Jersey

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6d ago

Job Title: Senior ServiceNow Architect Location: Jersey City, NJ (On-site) Duration: Contract Job Description:- We are seeking a highly skilled and experienced ServiceNow Technical Architect to oversee the development, customization, and integration of ServiceNow applications. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to lead a team of developers. CTA certification mandatory. Key Responsibilities: Platform Management: Oversee

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Contract, Third Party

Depends on Experience

Senior IT Asset Management Administrator

New York, New York

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Today

Job Description: Role Overview The IT Asset Management Administrator will have responsibilities for the accuracy, completeness, and lifecycle governance of Cboe's entire IT asset base - including servers, storage systems, networking equipment, and end-user computing (EUC) devices. This role works cross-functionally with Infrastructure, security, project teams, and vendor management to ensure assets are tracked and optimized from acquisition through retirement, and will have an extended focus on

Full-time

USD 107,525.00 - 158,125.00 per year

Service Delivery Manager, Cloud ERP Application Management Services (AMS)

Remote

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2d ago

Position: Service Delivery Manager, Cloud ERP Application Management Services (AMS) Location: Remote, United States, 40 to 50% travel Duration: 18-24 months About the role: Own production support for Cloud Enterprise Resource Planning (ERP) clients. This is a delivery role, not a project role, focused on the ticket queue, the service level agreement (SLA), and the client relationship. Responsibilities - Run production support on a 24x5 coverage model - Manage a high volume ticket queue and kee

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Contract

Depends on Experience

Senior ServiceNow Engineer

New York, New York

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Today

Company Description Job Description FOR CITY EMPLOYEES PERMANENT IN THIS TITLE ONLY The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofT

Full-time

USD 125,000.00 - 150,000.00 per year

IT Service Technician

New York, New York

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Today

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in New York City, NY and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation

Full-time

USD 25.50 - 25.50 per hour

Product Specialist, IT Service Operations

New York, New York

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Yesterday

About the Role: Grade Level (for internal use): 12Company Name: Markit North America, Inc. Job Title: Product Specialist, IT Service Operations Location: 55 Water Street, New York, NY 10041 (Hybrid work schedule. On days not in office, telecommuting permitted within normal commuting distance of New York, NY office) Job Duties: Markit North America, Inc. seeks a Product Specialist, IT Service Operations who will provide support and consultancy services to clients for resolution of software and

Full-time

USD 150,550.00 per year

IT Software Asset Management Analyst (ITSAM)

Remote

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30+d ago

Position Title: ITAM Analyst (SAM) Location: Remote Duration: Long Term Assignment The ITAM Analyst Software Asset Management supports client's Software Asset Management modernization by managing and improving software contract, entitlement, renewal, usage, ownership, compliance, and vendor data. This role supports software cost optimization, tool rationalization, governed intake, renewal readiness, audit preparation, vendor governance, SAM reporting, and CMDB alignment. The Analyst helps

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Contract

$62 - $64

NYCAPS Systems Analyst

New York, New York

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Today

Company Description Job Description The NYC Financial Information Services Agency - Office of Payroll Administration (FISA-OPA) has a vacancy for a NYCAPS Business Analyst. The NYCAPS Business Analyst will be responsible for data/application analysis. Tasks will include collaborating with the Business, Development, and Testing teams, learning and documenting business processes. The primary responsibilities of the NYCAPS Business Analyst will be to: - Work with the multiple teams and help in

Full-time

USD 100,000.00 - 125,000.00 per year

Resident Engineer

New York, New York

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11d ago

Company Description Job Description *This vacancy is only open to 1) current permanent city employees serving in the Construction Project Manager civil service title or 2) on leave from the title or 3) candidates who are reachable on the Construction Project Manager civil service list, Exam No. 3042 or those who took and passed the Construction Project Manager civil service Exam No. 5058. [Please indicate the exam number and your list number on your cover letter and resume.] NYC Parks is a des

Full-time

USD 90,000.00 - 100,000.00 per year

ServiceNow Release Train Engineer (RTE)

Jersey City, New Jersey

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18d ago

8+ years in software delivery, release or program management, with 3+ years as a Release Train Engineer, release lead or equivalent for multi-team programs. 1 Planning, cadence and capacity Run cross-scrum release planning, sprint planning alignment, backlog refinement readiness and sprint review/demo.Own one integrated roadmap and release calendar across all ESM teams, replacing separate team calendars.Plan capacity across US and India teams and flag over-commitment early.Hold the line on relea

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Third Party, Contract

Depends on Experience

Software Engineer - Applied AI

New York, New York

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Today

About Titan Titan is building the AI workforce for IT. We deploy AI agents across our portfolio of Managed Service Providers and enterprise customers: agents that monitor, triage, and resolve work across the service desk, infrastructure, security, identity, endpoint, and application operations. The result is faster resolutions, better uptime, and more proactive, personalized support, delivered 24/7. In under a year we've raised over $100M from General Catalyst, 8VC, and CalPERS, acquired marke

Full-time

USD 180,000.00 per year

IT service management jobs in New York, NY, USA