IVR Developer Jobs in New Jersey

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IVR Developer

MDMS Recruiting

Newark, New Jersey, USA

Contract

W-2 ONLYNO C2CMUST BE LOCAL TO NEWARK, NJ Our direct client is seeking an IVR Chatbot Developer for a 12 month contract in Newark, NJ. (must be local) Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.Experience with management and development of speech recognition systems and grammars?Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAIWe

IVR Chatbot Developer

Hired by Matrix, Inc.

Newark, New Jersey, USA

Contract

At-a-Glance: Are you ready to build your career by joining a global financial company. If so, our client is hiring a IVR Chatbot Developer.Position Type: Contract Hybrid (Hybrid - Newark)Required: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Ge

Senior IVR Engineer | Remote | Contract

Walker Healthforce

Remote

Contract

Senior IVR Engineer | 8+ years | Remote | Government Clearance Required | Contract Walker Healthforce is seeking a Senior IVR Engineer with 8+ years of experience to support a healthcare client. This is a 4-month contract opportunity. START DATE: ASAP CORE REQUIREMENTS: Needs to be familiar with Invision Studio 2.8.0 and how to code with this version have at least 2+ years experience preferred Understands functional block calls from within Invision Knows how to code xml files Knows how to co

IVR Tester

SidRam Technologies

Remote

Contract

IVR Tester Remote Contract Roles & Responsibilities: Participate in daily Scrum, Sprint Planning and backlog grooming, retrospective and review meetings. IVR Testing in Spanish Automate existing manual test cases using CYARA. Status reporting and defect triaging Centralize test case suite maintenance by functionality and Line of Business, ensuring alignment with call flow versions between QA and prod environment Maintain or update existing CYARA scripts in alignment with ongoing scrum or enterpr

Twilio (IVR) Product Owner - Remote (Must be from EST, CST zone only) - Full-time

ERPMark Inc

Remote or New York, New York, USA

Full-time

Role : Twilio (IVR) Product Owner Location: Remote (Needed Profiles from CST, EST only) Full-Time Technical functional Product Owner candidates with the following skills - Good exposure to database & queries and experience working on report creations Experience in gathering reporting specific business needs and translating them into US with detailed acceptance criteria for the team to work on Exposure and good understanding of end-to-end Twilio IVR an

NICE IVR consultant Fort Mill,SC (Charlotte)

CogniSoft Technologies

Remote or Fort Mill, South Carolina, USA

Third Party, Contract

Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Responsibilities: 1. Design and implement call flows using NICE CXone Studio, including ACD, IVR, WEM, and

Automation IVR QA Testers

Keylent

Remote

Contract

Role: Automation IVR QA Testers Need QA Testers Strong with IVR Testing and Cyara - Cyara IVR call flow testing & able to write Automation Scripts. Test Management tools: qTest Cyara Postman/Soap UI Tosca AWS Connect Lambda Testing Experience with Lambda Test Automation Gitlab Strong Testing Skills Experience understanding IVR Requirements/Data Mapping and estimating work effort Experience identifying the IVR conditions for requesting test data Experience with test data submission requests, pre

CX Architect (IVR)

Genius Business Solutions

Remote

Third Party, Contract

Are you a passionate IT trailblazer a growth-focused, problem-solver who takes full ownership of your work, wants to collaborate & co-create with fellow IT experts, innovate, learn new skills, create new solutions & drive your career to the pinnacle of your potential? If so, you will love working with our Sales Team we are constantly innovating to create breakthrough solutions for our client s growth through a vibrant, fun team culture. Featured in CNBC, Digital Journal, Fox News & CIO Review, G

Genesys CX Architect (IVR)

Resource Point LLc

Remote

Third Party, Contract

Title: Genesys CX Architect (IVR) Location: Remote Duration: 12 months with possible extension. Technology Consultant Job Description: Plan, develop, test and implement Contact Center solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Maintain the broadest range and depth of knowledge in the Contact Center re