•Springfield, Illinois, USA
The IT Configuration Specialist II will perform maintenance on EAM and ITSM platforms directed and suggest improvement opportunities. Implement workflows, data models, dashboards, and reports to facilitate system usability and functionality. With minimal guidance, manage user roles, permissions, and access control within enterprise EAM and ITSM systems. Broaden knowledge of relational concepts that are used to model our environment. Integration and Customization Facilitate meetings with cross-fu