Senior Helpdesk Support Technician Jobs in Charlotte, NC

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Desktop Support Technician

TEKsystems c/o Allegis Group

Kings Mountain, North Carolina, USA

Full-time

Searching for a desktop technician that will be 100% onsite in Kings Mountain, NC Description: - Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. - Responds to telephone calls, email and personnel requests for technical support. - Documents, tracks and monitors the problem to ensure a timely resolution- they use Service Now - Provide as 2nd level (Tier II) support to other helpdesk technicians. - Relies on experience and judgment to p

IT Support Technician

TEKsystems c/o Allegis Group

Fort Mill, South Carolina, USA

Full-time

Description: Our client seeking a IT Support Technician. As an IT Support Technician, you will provide direct technical support to end users via phone, email, walk-up and web on all IT based systems, including but not limited to :Email, PC Network systems, Microsoft Office products, Printing, Scanning, Faxing, basic computer hardware systems, and web systems. DUTIES & RESPONSIBILITIES: - Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problem

IT Support Technician-888 Broadway, 7th Floor New York, NY 10003

First Tek, Inc.

Remote

Full-time

My name is Gaurav and I'm a Technical Recruiter at First Tek. We are currently sourcing for candidates with the following skills. Kindly forward your resume if interested, do share with your friends and colleagues as well. Job Title: IT Support Technician Location: 888 Broadway, 7th Floor New York, NY 10003(onsite)Monday-Thursday Client: Major Entertainment Company Duration: 6 months contract Rate: $50/hour on W2 Overview: Client has an opportunity available for an IT Operations Specialist to

Level I/II Help Desk Support

DMB Associates

Charlotte, North Carolina, USA

Full-time

Looking for a Level I/II Help Desk Support with at least 4-7 years of experience providing phone support on hardware and software issues for global users. Must be proficient with Active Directory, Windows 10, & Office 365. Support PC and MAC hardware, printers, and mobile devices. Strong working knowledge of networking, wireless, servers, telecomm and security concepts. Ideal individual will have a degree in Computer Science, Technical Certifications (MCSE, MCP, ITIL, A+) possess a "can do" atti

Helpdesk support/Call Center Specialist

Innova Solutions, Inc

Remote

Full-time

Role: Helpdesk support/Call Center Specialist We are seeking a highly skilled Sr. Helpdesk support role with 3+ years of experience. Pay rate: 40K salary with benefits. Two or more years of automotive experience, knowledge of the maintenance and repair of vehicles, knowledge of vehicle diagnostic scan tools is preferred. Must have knowledge of Office 365, MS Office Products, e.g. Outlook, MS Teams, Zoom, MS Word, basic understanding of web browser menus, MS Edge, and Google Chrome. Support end u

Helpdesk Technician I

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Provide technical end-user support via telephone, email and chat.Must correctly track incidents and calls, including but not limited to entering data into databases and ticketing systems.Log remotely into client's computers and help them solve software issues.Troubleshoot hardware, software, and network related issues.Escalate problems to the next level of support when necessary.Be a team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with cli

Helpdesk Technician I

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf

Support Desk Specialist III

TalentBridge

Charlotte, North Carolina, USA

Contract

Job Description: We are seeking a highly skilled Support Desk Specialist to join our team. The ideal candidate will be responsible for troubleshooting and resolving hardware, software, and voice/data communication systems issues. They will also be adept at escalating calls when appropriate, writing concise and informative service tickets, and following up on all tickets in a timely manner to ensure issues are pursued through to resolution. Key Responsibilities: Troubleshoot and resolve hardwar

Tier 1 Customer Support

TEKsystems c/o Allegis Group

Charlotte, North Carolina, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! ** Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high volume of inquiries about the company's products or services,

Desktop Support Technician (Remote)

Motion Recruitment Partners, LLC

Remote or Atlanta, Georgia, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Dallas, GA 30157. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Senior Fortran Developer (Application Support)

IDC Technologies

Remote

Contract, Third Party

Dear Applicant,Hope you are doing wellWe have an urgent requirement of Senior Fortran Developer (Application Support) with one of our global consulting clients.Kindly click to apply if you are available and interested in the job role mentioned belowRole : Senior Fortran Developer (Application Support)Location : Remote Duration : 12+ Months Job Description : We are looking for a highly experienced Senior Fortran Developer with at least 7 years of hands-on experience to join our team and provide

Sr Oracle HR Functional Consultant

SPECTRUM

Charlotte, North Carolina, USA

Full-time

When working through a challenge, are you analytical, thoughtful, and calm? Are you a strong problem solver and decision maker, even in a high-volume, fast-paced environment? If you value building relationships with credibility and confidentiality, our team would love to meet you. Spectrum keeps more than 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet , TV, mobile, and voice. Our team plays the integral

Senior Support Account Manager

ServiceNow, Inc.

Remote or Austin, Texas, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Senior Support Account Manager

ServiceNow, Inc.

Remote or Denver, Colorado, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Senior Azure Data Lead and lead production support management

Dizer Corp

Remote

Contract, Third Party

Job Title - Senior Azure Data Lead and lead production support management Remote. We re looking for someone who has worked in below skills: ADF Databricks Log Analytics Purview DevOps Team Management Production Support Management Production Support management experience is a must to have. Responsibilities Experience on ADLS, Azure Databricks, Azure SQL DB and Data warehouse(Azure Synapse Analytics) SQL Server development, Azure Data Factory, Azure Automation, Power-shell scripting, SQL database

Sr. Manager, Escalation Support (Remote)

CrowdStrike

Remote

Full-time

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is com