Service desk jobs in Illinois

Addison, Illinois

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Today

Description We are looking for an experienced Service Desk Analyst L2 to join a team supporting employees across a range of end-user technologies in Addison, Illinois. This Contract position is ideal for someone who enjoys solving technical issues, delivering dependable user support, and handling escalated incidents with professionalism. The role combines hands-on troubleshooting with documentation, collaboration, and continuous improvement of support processes. Responsibilities: Resolve escala

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Contract

USD 27.71 - 29.08 per hour

Service Desk Lead (Senior)

Chicago, Illinois

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Today

Overview DecisionPoint seeks a Service Desk Lead to manage daily service-desk operations for the USMEPCOM ENLIST program. This position oversees ticket queues, staffing schedules, escalations, VIP support, service quality, knowledge practices, problem trends, and operational communications. The Service Desk Lead ensures that incidents and requests are properly received, prioritized, assigned, tracked, escalated, resolved, and documented across all support tiers. The Lead works closely with the G

Full-time

L2 Service Desk Analyst

Lombard, Illinois

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Today

Description We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach. Responsibilities: Hand

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Contract

USD 23.75 - 27.50 per hour

Tier 1/2 Service Desk Analyst (Senior)

Chicago, Illinois

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Today

Overview DecisionPoint seeks two Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. These positions receive and assess incidents and service requests, resolve approved first-contact and Tier 2 issues, maintain complete ticket records, confirm service restoration, and escalate potential outage signals. Senior Analysts handle complex or high-priority cases within the Tier 1/2 support scope and provide technical guidance t

Full-time

Tier 1/2 Service Desk Analyst (Journeyman)

Chicago, Illinois

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Today

Overview DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents and service requests, resolve approved first-contact issues, perform Tier 2 system-support activities within their authorized scope, and escalate problems requiring advanced technical or engineering assistance. The Tier 1/2 Service Desk Analysts serve as initial points of contact for issues involving computer hardware, sof

Full-time

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

Analyst

Remote

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6d ago

Analyst Job SummaryWe are seeking a detail-oriented and customer-focused Analyst to support the Third-Party Risk Management (TPRM) clearance process. This role serves as a central point of coordination between business engagement teams, procurement specialists, third parties, and internal risk teams. The analyst will guide stakeholders through the TPRM process, communicate clearance requirements, route requests to the appropriate risk teams, monitor progress, and provide timely status updates to

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Full-time

Depends on Experience

System Administrator, SNOC/Service Desk

Chicago, Illinois

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Today

Invenergy is North America's largest privately held developer, owner, and operator of power infrastructure. With 25 years of trusted execution, we deliver reliable, affordable energy through a diverse portfolio that includes natural gas, solar, land-based wind, energy storage, transmission, and domestic manufacturing. Headquartered in Chicago, we develop, own, and operate large scale projects that power communities and support the energy future. Invenergy follows a hybrid schedule, working in o

Full-time

USD 88,000.00 - 108,000.00 per year

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

Executive Technical Support, IT Service Desk

Chicago, Illinois

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Today

Full-time

USD 88,000.00 - 108,000.00 per year

Analyst

Remote

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6d ago

Easy Apply

Full-time

Depends on Experience

Sr. IT Support Specialist - PST only

Remote

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4d ago

Dexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client, who is an industry leader: Sr. IT Support Specialist Location: Remote - PST

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Full-time

Depends on Experience

Ping AIC Integration Engineer / Specialist

Remote

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26d ago

Company Overview: Req ID: 391604 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a Ping AIC Integration Engineer / Specialist (REMOTE - US) with hands-on experience supporting and integrating PingOne Advanced Identity Cloud (Ping AIC). The role will focus on configuring, scripting, troubleshooting, and implem

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Third Party, Contract

$60 - $70

IT EUX Junior Engineer I - Remote US Only

Remote

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Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

USD 17.00 - 19.00 per hour

IT Technician

Remote or Watchung, New Jersey

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Today

Description We are looking for an IT Technician to provide reliable front-line desktop support for end users in Watchung, New Jersey. This Long-term Contract opportunity is ideal for someone with hands-on Level 1 support experience who communicates clearly, resolves routine technical issues efficiently, and delivers strong in-person service. The role offers the chance to support daily IT operations while learning client-specific tools and processes through on-the-job training. Responsibilities:

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Contract

USD 21.85 - 25.30 per hour

Analyst, End User Client (Business Applications)

Remote

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Today

Analyst, End User Location: 100% Remote Rate: $19-21/hr. Resume deadline: November 23, 2026 About the Role: This is a customer-focused IT support role responsible for providing technical assistance to end users utilizing the proprietary ordering applications. The IT Service Center Analyst serves as the first point of contact for customer issues, troubleshooting technical concerns, documenting incidents, and collaborating with internal support teams to ensure timely resolution. What You'll Do:

Contract

$19.00 - $21.00

Application Support Specialist / Systems Administrator

Scott Air Force Base, Illinois

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Today

Overview: Job Title: Application Support Specialist / Systems Administrator Security Clearance: Secret (or higher) Location: Scott AFB, IL (Due to the nature of the work and contract requirements, U.S. Citizenship is required.) Description: C3EL is seeking an Application Support Specialist / Systems Administrator to support our mission at Scott Air Force Base in Illinois. The professional will provide Department of Defense (DOD)-wide functional and technical application support, including

Full-time

End User Support / Systems Administrator

Scott Air Force Base, Illinois

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Today

Overview: Job Title: End User Support / Systems Administrator Security Clearance: Secret (or higher) Location: Scott AFB, IL (Due to the nature of the work and contract requirements, U.S. Citizenship is required.) Description: C3EL is seeking an End User Support / Systems Administrator to support our mission at Scott Air Force Base in Illinois. The professional will provide on-site end-user equipment and connectivity support, including workstation setup and relocation, printer support, har

Full-time

DISTRIBUTED COMPUTER SYSTEMS ANALYST - 65000044

Remote or Tallahassee, Florida

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Today

Requisition No: 886914 Agency: Elder Affairs Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST - 65000044 Pay Plan: Career Service Position Number: 65000044 Salary: $3,546.80 MONTHLY Posting Closing Date: 11/06/2026 Total Compensation Estimator Tool DEPARTMENT OF ELDER AFFAIRS BUREAU OF INFORMATION TECHNOLOGY INTERNAL POSITION OVERVIEW AND RESPONSIBILITIES: This position serves as an Enterprise Systems Support technician providing technical support for Department of Elder Affairs' headq

Full-time

USD 42,561.60 per year

Senior ServiceNow Developer/Architect AI Assist

Remote

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2d ago

Job Title: Senior ServiceNow Developer/Architect AI Assist Location: Remote USA Employment Type: Contract W2 Only Job Description: We are seeking an experienced Senior ServiceNow Developer/Architect with expertise in AI Assist and generative AI capabilities to design, develop, and implement enterprise ServiceNow solutions. The ideal candidate will combine strong ServiceNow platform development and architecture skills with hands-on experience implementing AI-powered capabilities to improve wor

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Contract

65 - 70

Service desk jobs in Illinois, USA