Voice of the customer Jobs

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LLM/AI Engineer (AI Voice)

InfoObjects Inc

•

Remote

Contract

LLM/AI Engineer (AI Voice: High-Level Recap) Location: 100% Remote Duration: 6+ Months Contract Reason for Need: The company is investing further in Large Language Models (LLM) and is looking to add an experienced engineer with expertise in AI Voice to their team.This role will focus on expanding their voice AI capabilities, complementing their existing LLM efforts.Description: Voice AI experience in Well versed in LLM.AI engineers need to be full stackThey need to do integration echo systems to
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Posted 19 days ago | Updated 13 days ago

Voice Engineer UCCX/UCCE/CISCO

World Wide Technology

•

Woodland, California, USA

Full-time

Voice Engineer Location: Woodland Hills, CA or Oklahoma City, OK Duration: 6 months (contract to hire) Onsite 3 days/week The primary function is to manage and resolve service tickets for IPT and UCCE. Definitely an Admin, don t need an Engineer. Base telephony ticket resolution UCCE administration If we had to estimate time allocation between the roles, would it be something like: 70% Base telephony ticket resolution 30% UCCE administration, reporting and CVP Representative Tasks in support of
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Posted 29 days ago

Voice Technician L2

CBTS

•

Lynn, Massachusetts, USA

Full-time

Job Title: L2 Voice Technician Location: Onsite Lynn, MA Schedule: Monday to Friday, 8:00 AM 5:00 PM Position Overview: We are seeking a skilled and proactive Level 2 Phone Technician to support day-to-day voice and network infrastructure operations at our Lynn, MA campus. This onsite role is essential in ensuring reliable communications systems and cabling infrastructure across the facility. The ideal candidate will have hands-on experience with analog and VoIP phone systems, structured cabling
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Posted 15 days ago | Updated 14 days ago

Tech Product Manager (AI Scripting Engineer) - U.S. Citizen - This role sits within Optum Serves Technology Product Organization

Widescope Consulting and Contracting Services

•

Remote

Full-time

Job Title: Tech Product Manager Location: Headquarters / Telecommute Classification (HR only): Exempt Non-Exempt Reports To (Title): COO Widescope Consulting and Contracting Widescope Consulting and Contracting is proud to serve our nation's military and Veterans. We support federal agencies in advancing the United States health care system and technology capacities to improve the overall health and well-being of those who serve or have served our country. JOB SUMMARY The Technology Product Ma
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Posted 13 days ago | Updated 13 days ago

Network Voice Lead - Tier III Support Services--Plano, TX (5 days onsite with Rotational Shifts)

Sage IT Inc

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Texas, USA

Contract, Third Party

Job Title: Network Voice Lead - Tier Support Services Location: Plano, TX 5 days onsite with Rotational Shifts Type : Contract Job Description: Responsibilities: Expert level hands-on experience with enterprise voice network infrastructure, including Cisco Unified Communication platforms, Call Manager, Unity, and Contact Center solutions. Expert knowledge in voice protocols such as SIP, H.323, SCCP, MGoogle Cloud Platform, and troubleshooting related issues. Hands-on experience with voice
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Posted 9 days ago | Updated 12 hours ago

Voice/VOIP Technician

Software People, Inc.

•

Albany, New York, USA

Third Party, Contract

Responsibilities This individual will be responsible for performing consultations related to migration from legacy/local voice systems to our shared, centralized VoIP platform, known as "UniteNY." The platform is administered via a VOSS-4-UC product, so these individuals will be responsible with performing an assessment of what the legacy/local systems provide and then coordinating the configuration, installation, and migration to our UniteNY VoIP platform using bulk/batch update files within t
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Posted 60+ days ago | Updated 19 hours ago

Program Manager - PMO

Horizontal Talent

•

US

Contract

Join our dynamic team as a Program Manager where you'll blend analytical prowess with project management expertise to drive strategic initiatives and reporting excellence. Position Summary: We are seeking a dynamic Program Manager to join our PMO team with dual focus on operational reporting excellence and project execution. This role combines analytical expertise for business reporting with hands-on project management capabilities to drive strategic initiatives. Key Responsibilities: Drive fo
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Posted 18 hours ago | Updated 13 hours ago

Network (Voice and Data) Engineer - Dallas, TX -5760023

Accenture LLP

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Irving, Texas, USA

Full-time

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work for and Diversity Inc's Top 50 Companies for Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for
Posted 46 days ago | Updated moments ago

Product Manager

GDH

•

Oklahoma City, Oklahoma, USA

Full-time

JOB DESCRIPTION: Our client is seeking a user-centric Digital Banking Product Manager to lead the development and enhancement of digital banking experiences on both web and mobile platforms. This role is critical to shaping how customers interact with their money from account opening and money movement to budgeting and financial wellness. DUTIES AND RESPONSIBILITIES:Define and execute the product roadmap for consumer digital banking experiences.Lead the ideation, development, and launch of new
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Posted 2 days ago

Voice Engineer (Cisco &/Or Avaya - W2 Only)

TEKsystems c/o Allegis Group

•

Southfield, Michigan, USA

Full-time

Top Skills' Details Experience working as an Avaya and/or Cisco Telephony EngineerExperience working in the field as a hands on Telephony EngineerExperience with SIP Trunking Description Our client is in need of adding two new Voice Engineers to their team to help support both their Cisco and Avaya hybrid telephony environment.On a day to day basis, these two engineers will be engineering their Cisco + Avaya systems, supporting lifecycle refresh projects, Q work, and additional ancillary facilit
Posted 4 days ago | Updated 9 hours ago

Voice Engineer (Cisco &/Or Avaya - W2 Only)

TEKsystems c/o Allegis Group

•

Grand Rapids, Michigan, USA

Full-time

Top Skills' Details Experience working as an Avaya and/or Cisco Telephony EngineerExperience working in the field as a hands on Telephony EngineerExperience with SIP Trunking Description Our client is in need of adding two new Voice Engineers to their team to help support both their Cisco and Avaya hybrid telephony environment.On a day to day basis, these two engineers will be engineering their Cisco + Avaya systems, supporting lifecycle refresh projects, Q work, and additional ancillary facilit
Posted 4 days ago | Updated 9 hours ago

Senior Product Manager

Vaco by Highspring

•

Tempe, Arizona, USA

Contract

Senior Product Manager Internal Security & Infrastructure | Fintech Industry Were helping our client hire a Senior Product Manager to help drive a product-centric approach across the internal security and infrastructure environment of a growing, mission-driven fintech organization. In this leadership role, youll shape scalable, user-friendly internal platforms that empower cross-functional teams, reduce risk, and support long-term business growth. This is a high-impact, highly collaborative p
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Posted 44 days ago | Updated 23 days ago

Senior Software Engineer (Frontend), Growth Engineering

Postman, Inc.

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San Francisco, California, USA

Full-time

Who Are We? Postman is the world's leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held,
Posted 60+ days ago | Updated moments ago

Project / Program Manager - MUST be in Boston, MA

Technology Consultants, Inc.

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Boston, Massachusetts, USA

Contract

Key Skills & Experiences (directly from Hiring Manager): 1. Program management experience 2. Executive Reporting Experince 3. Data Analytics. Position Summary: We are seeking a dynamic Program Manager to join our PMO team with dual focus on operational reporting excellence and project execution. This role combines analytical expertise for business reporting with hands-on project management capabilities to drive strategic initiatives. Key Responsibilities: Drive follow-up action items and coordi
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Posted 18 hours ago

SAFe Product Owner

AspireIT Solutions

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Washington, District of Columbia, USA

Contract

Role: SAFe Product Owner Location: - Partial remote Duration: 12 months Client is seeking an experienced SAFe Product Owner to support a high-impact digital transformation initiative for a major transportation client in Washington, DC. This role sits within a cross-functional Agile Release Train focused on enhancing customer and frontline employee experiences across in-station and onboard digital channels. The ideal candidate will bring deep Agile expertise, strong stakeholder collaboration
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Posted 2 days ago | Updated 10 hours ago

Service Desk Technician

IDR Inc.

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Nashville, Tennessee, USA

Full-time

IDR is seeking a dedicated and tech-savvy Overnight Service Desk Technician to join one of our top clients in Downtown. This role is perfect for someone who thrives in a fast-paced environment, has a blend of customer service and technical skills, and is open to working night shifts. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today! Position Overview/Responsibilities for the Service Desk Technician: - Provide and fac
Posted 1 day ago | Updated 3 hours ago

Account Manager

LanceSoft Inc.

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Remote

Contract

Title: Account Manager Location: Boise, ID 83706 Duration: 5 months What you will be doing The Account Manager is responsible for delivering best-in-class client experience when working with the client.The Account Manager will strive to deliver fantastic customer service to drive client satisfaction and renewals.Acting as the primary day-to-day contact for client, the Account Manager will work to deliver strategic, data-driven upsell opportunities to clients while also ensuring seamless executi
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Posted 5 days ago

Product Owner Provider Healthcare

Avance Consulting

•

Hartford, Connecticut, USA

Full-time

Job Title: Product Owner / Senior Business Analyst Provider Healthcare Location: Hartford, Connecticut Job Type: Permanent Job Description:Key Responsibilities: Own the product vision, roadmap, and backlog for solutions targeted at healthcare providers (e.g., EMR/EHR systems, clinical workflow tools, care coordination, provider credentialing, etc.)Gather and define business requirements in collaboration with clinical stakeholders, SMEs, and end users.Translate complex healthcare requirements int
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Posted 13 hours ago

Product Owner/ Senior Business Analyst Provider Healthcare

Avance Consulting

•

Hartford, Connecticut, USA

Full-time

Product Owner/ Senior Business Analyst Provider Healthcare Hartford, Connecticut Fulltime Key Responsibilities: Own the product vision, roadmap, and backlog for solutions targeted at healthcare providers (e.g., EMR/EHR systems, clinical workflow tools, care coordination, provider credentialing, etc.) Gather and define business requirements in collaboration with clinical stakeholders, SMEs, and end users. Translate complex healthcare requirements into user stories with clear acceptance criteria.
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Posted 2 days ago

Job as SmartCOMM Product Owner/Business Analyst in Wayne, NJ

Sysmind, LLC

•

Wayne, New Jersey, USA

Full-time, Contract, Third Party

Role: SmartCOMM Product Owner/Business Analyst Location: Wayne, NJ Key Responsibilities: Own and drive the product vision and roadmap for Smart Communications / Document management capabilities. Define and prioritize features, user stories, and product backlog items (PBIs) to align with business goals and regulatory requirements. Collaborate with cross-functional teams including business stakeholders, architects, and developers to ensure end-to-end understanding of the document lifecycle (e.g.,
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Posted 7 days ago | Updated 10 hours ago