Zendesk jobs

Zendesk AI & Automation Specialist (Advanced AI Agents / Copilot)

No location provided

•

Today

Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our "Win as One" mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction. In 2026, DFIN was named #1 on the 2026 Top 100

Full-time

Senior Fullstack Engineer, Solve

Austin, Texas

•

Today

Job Description About the Role Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We're seeking a Senior Fullstack Engineer to help build Solve - an AI-powered conversation engine that resolves customer issues across channels. You'll deliver e

Full-time

USD 145,000.00 - 217,000.00 per year

Staff Software Engineer

San Francisco, California

•

Today

Job Description We are seeking a highly skilled software engineer to join our growing core Data and Analytics team. Zendesk's AI native data and analytics platform is built on top of proprietary memory graphs learned from analysts' own interactions, supporting agentic and narrative driven insight discovery. Our team's mission is to deliver a trusted and explainable analytics platform that is critical for customers to grow their businesses. The data and analytics core engineering team focuses o

Full-time

USD 210,000.00 - 316,000.00 per year

Senior Backend Engineer, Connectors & Discover

San Francisco, California

•

Today

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We're seeking a Senior Backend Engineer to own the data layer that powers Zendesk's AI products. In this role, you'll build and scale integrations and analytics infrastructure th

Full-time

USD 174,000.00 - 260,000.00 per year

Forward Deployed Engineer

Remote or California

•

Today

Job Description Forward Deployed Engineer (FDE) - AI & Solutions As a Forward Deployed Engineer (FDE), you are part of an elite technical hybrid-part software engineer, part strategic consultant. You don't just sell the dream; you build the reality. You will be embedded with our most strategic customers to solve their most complex, high-stakes technical blockers. Whether it's architecting a multi-layered AI agent, building custom data pipelines for Zendesk, or integrating our AI capabilities

Full-time

USD 200,000.00 - 300,000.00 per year

AI Agent Abuse Prevention Engineer

San Francisco, California

•

Today

Job Description Job Description Zendesk is hiring a Senior Staff-level technical leader to own detection, mitigation, and governance of abuse stemming from AI agents across Zendesk's products and customer integrations. You will combine hands-on offensive and defensive skills with product sensibility to design secure agent architectures, and champion company-wide and engineering changes to prevent AI agent-enabled abuse. Key responsibilities Threat strategy & modeling Lead threat modeling for

Full-time

USD 240,000.00 - 360,000.00 per year

IT Principal Enterprise Delivery Lead

San Francisco, California

•

Today

Job Description The IT Principal Enterprise Delivery Lead is responsible for the large-scale orchestration of testing across complex integrations and major transformation programs, such as Enterprise Resource Planning (ERP). A critical responsibility of this role will be to serve as the primary Quality Assurance (QA) engineering delivery lead for enterprise-wide initiatives. Acting as a strategic partner to Business and Product leads to ensure critical, high-investment projects do not fail, thi

Full-time

USD 193,000.00 - 289,000.00 per year

Engineering Manager

Madison, Wisconsin

•

Today

Job Description Engineering Manager, Authentication (Core Services) Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We're seeking an experienced Engineering Manager to lead the Authentication team within Core Services Engineering. In this ro

Full-time

USD 175,000.00 - 263,000.00 per year

Senior Project Manager

Washington, District of Columbia

•

Today

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Full-time

0 to 0

Technical Product Support Specialist (AI Platform)

San Francisco, California

•

28d ago

Technical Product Support Specialist (AI Platform) Fully Remote | 3-Month W2 Contract (Potential Extensions) Pay: $70-$75/hour DOE About the Opportunity Russell Tobin is partnering with an innovative AI technology company to hire a Technical Product Support Specialist. In this role, you''ll be on the front lines of helping users successfully adopt and utilize cutting-edge AI products. You''ll serve as a trusted resource for customers, investigate product issues, collaborate with engineering tea

Easy Apply

Third Party, Contract

$75 - $75

App Support Specialist

Brentwood, Tennessee

•

13d ago

Application Support Specialist (Level 1 to 1.5) | 6-Month Contract We''re hiring multiple Application Support Specialists for a 6-month contract engagement. This is a great fit for someone who likes solving problems, owns their queue, and wants to plug into a fast-moving support team. What you''ll do: Triage and resolve incoming tickets across multiple applicationsProvide Level 1 to 1.5 troubleshooting and escalate when neededHandle access provisioning and user account requestsDocument issues, r

Easy Apply

Contract

$30

Partner Support Specialist - Fully Remote

San Francisco, California

•

25d ago

Partner Support SpecialistLocation: Fully Remote Schedule: Must be able to support EMEA business hours Employment Type: 12-month W2 contract Pay Rate: $125$135/hour Russell Tobin is seeking a Partner Support Specialist to support a leading AI technology client. This role sits within a Partner Experience function responsible for building and scaling the systems, operations, and infrastructure that enable thousands of partners to build, sell, and deliver AI-powered solutions. This is not a traditi

Easy Apply

Third Party, Contract

$135 - $135

Manager of Strategy & Analytics

Remote or Lehi, Utah

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Manager of Strategy & Analytics in Lehi, UT. Overview: We are looking for a Manager of Strategy and Analytics to serve as the leader of analytics and reporting supporting Member Services. The role owns reporting, analytics, business insights, KPI management, and operational performance measurement across the customer service organization while collaborating with stakeholders throughout the company. This individual must understand analytic

Contract

$50 - $75 hourly

Support Engineer I (NYC)

New York, New York

•

Today

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Engineer you are at the forefront of helping those developers create. In a given day you'll help with all sorts of things ranging from general Replit usage questions, identifying and debugging issues on the platform and helping to bui

Full-time

USD 115,000.00 - 150,000.00 per year

IT Support Specialist

Michigan City, Indiana

•

Today

A manufacturing organization is seeking an onsite IT Support Specialist for a contract opportunity located in Michigan City, Indiana. This role will support a Windows based environment utilizing Microsoft 365 and Intune, with a focus on end user support, device provisioning, and troubleshooting. This is a short term contract role supporting coverage for a team member on leave, with an initial duration of at least one month and potential for extension. This opportunity is ideal for someone who en

Easy Apply

Contract

$40 - $55

Support Engineer II (NYC)

New York, New York

•

Today

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Engineer you are at the forefront of helping those developers create. In a given day you'll help folks with all sorts of things ranging from general Replit usage questions, identifying and debugging issues on the platform and helping

Full-time

USD 140,000.00 - 175,000.00 per year

IT Support / San Francisco / MacOS & Windows

San Francisco, California

•

Today

IT Support Technician (Contract) - San Francisco / South San Francisco We are seeking an experienced IT Support Technician for an ongoing contract opportunity in the Bay Area. This is a hands-on role supporting office and lab environments across multiple onsite locations. Schedule: 3 days onsite in San Francisco, CA 2 days onsite in South San Francisco, CA Key Responsibilities: Provide Level 1 & 2 support for hardware, software, networking, and user account issues Troubleshoot Windows 10/11, mac

Easy Apply

Contract

$30 - $36

IT Help Desk Analyst

Remote or Hybrid in Texas City, Texas

•

7d ago

IT Help Desk Analyst (1 2 Years Experience)Company: Aaratech Inc. Experience: 1 2 Years Employment Type: Full-Time Compensation: $60,000 $75,000 per year About the RoleAaratech Inc. is seeking a customer-focused and technically skilled IT Help Desk Analyst to join our IT Support team. In this role, you will provide first-level technical support to end users by troubleshooting hardware, software, network, and system issues while delivering exceptional customer service. This position is ideal for

Easy Apply

Contract

$60,000 - $75,000

Customer Care Specialist, Guest

Omaha, Nebraska

•

4d ago

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life The Guest Support team assists the Toast client restaurant's guests, primarily users of the Toast Local app. We use a hospitality mindset to help their guests by answering incoming questions regarding order issues, delivery issues, account updates, gift cards, rewards and loyalty programs, and

Full-time

USD 20.50 - 20.50 per hour

Senior Salesforce Developer - Service Cloud

Denver, Colorado

•

Today

About CheckrCheckr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, Amazon, and Anthropic. We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025

Full-time

USD 143,000.00 - 168,000.00 per year

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization