Zendesk jobs

Remote

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17d ago

We are looking for an experienced and innovative Zendesk Developer to design, customize, and optimize our Zendesk platform. The ideal candidate will possess deep technical expertise in Zendesk administration, API integration, and workflow automation. You will collaborate with cross-functional teams to enhance customer support efficiency, improve agent experience, and align the Zendesk platform with organizational objectives. Key Responsibilities: Design, configure, and maintain the Zendesk platf

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Contract, Third Party

Depends on Experience

TN DOH Job ID: 64958 IT Technical Support Onsite Nashville, TN

Nashville, Tennessee

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2d ago

Job ID: 64958 Job Title: IT Technical Support Location: Onsite - 665 Mainstream Dr Nashville, Tennessee 37243 Duration: 12 Months Description: This position does not include responsibilities typically associated with general IT support. Specifically, this position will not be expected to: Provide desktop support or troubleshoot individual workstation issues Deploy or install hardware or software Address network connectivity problems or infrastructure-related concerns Manage physical devices,

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Full-time, Part-time, Third Party, Contract

Customer Service/Support

Remote

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6d ago

This Position is 100% Remote Basic Qualifications: Minimum 2 to 5 years of experience in customer service/customer logisticsBroad understanding of policies, processes, and systems relating to order-to-cashCustomer service mentalityStrong analytical skillsIntermediate to advanced spreadsheet userAbility to foster teamwork & collaborationSelf-starter/learner that can drive cross-functional projectsCommitment to process improvementExperience and ability to work independently as a member of a virtua

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Contract

Depends on Experience

Application Support Lead

Cincinnati, Ohio

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Yesterday

Title: Application Support Lead Location: Cincinnati, OH - 45202 Duration: 06 12 months (with possible extension) Pay Range: $55/hr - $60/hr Role Overview: Lead and manage support operations for critical business applications, ensuring prompt issue resolution, process improvement, and high customer satisfaction. Supervise support analysts, coordinate with development/operations teams, and drive service reliability. Must-Have Skills: Proficiency with ServiceNow, Jira Service Desk, Zendesk In

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Full-time

$55.0000 - $60.0000

Product Owner - Bioinformatics

Elmwood Park, New Jersey

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Today

Product Owner - Bioinformatics, Elmwood Park, NJ: Limited domestic travel, telecommute and/or occasional relocation to various unanticipated worksites nationwide; utilize knowledge of bioinformatics to define/maintain comprehensive product roadmap for diagnostic/precision products aligning with market trends/customer needs within Agile framework. Coordinate quarterly planning using Miro; utilize Smart sheet to craft detailed release plans. Work with Zendesk/Jira to coordinate roadmap for develop

Full-time

USD 117,250.00 per year

Tech Support Specialist I (Network Support Technician) - Charlotte, NC/Hybrid - W2

Hybrid in Charlotte, North Carolina

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3d ago

Network Support Technician (Contract) Duration: 6 month contract w/ potential to hire Work Location: Charlotte, NC/Hybrid (Onsite Mon & Wed every other week) Shift: 8am 5pm Reports To: Sr. Manager, Network Support Must have: -Troubleshooting and support knowledge (OSI model and how it works and how network support team falls into that model) -Routing and switching hardware, structured cabling and how end users connect to network (in Cisco / Meraki environment preferred -Minimum of 3 years of exp

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Contract

$20 - $25

Desktop Analyst

Los Angeles, California

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9d ago

Desktop Analyst Los Angeles Full-Time | $85,000 $95,000 Does this sound exciting to you? A leading professional services firm is looking for a skilled Desktop Analyst to join their IT team and take ownership of second-level and third-level support in a fast-paced environment. Key Responsibilities: Install, configure, and troubleshoot desktops, laptops, printers, scanners, and mobile devicesSupport remote access, VPN, Citrix, Intune, and Microsoft 365 applicationsManage and resolve tickets indepe

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Full-time

$85,000 - $95,000

Applications Administrator III - WOARior

Los Angeles, California

•

Today

Location: Los Angeles, CA Salary: $75.00 USD Hourly - $90.00 USD Hourly Description: Our client is currently seeking a Applications Administrator - WOARior Required Qualifications: 5 years of CRM Application Administration experience (Zendesk, Salesforce, Intercom, etc) Deep expertise in customer service technology platforms, including CRM, CMS, Knowledge Management, and QA systems. (Experience with Zendesk, Guru, and Stella is a plus.)Bachelor's degree in a related field, or equivalent p

Contract

USD 75.00 - 90.00 per hour

AWS Contact Center Engineer

Sacramento, California

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Today

IDR is seeking a AWS Contact Center Engineer to join one of our top clients for an opportunity in Sacramento, CA. This role involves working in a dynamic contact center technology environment within the government sector, focused on system integration, voice architecture, and automation. The organization is committed to delivering high-quality contact solutions and innovative system support. Position Overview for the AWS Contact Center Engineer: Provide engineering support for the operations, e

Full-time

IT Support Specialist

Chicago, Illinois

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12d ago

Role Overview We are seeking an IT Support Specialist to provide hands-on support with hardware setup, machine imaging, and deployment of desktops and laptops across the organization. This role is ideal for someone with strong technical troubleshooting skills and experience in end-user device lifecycle management. Key Responsibilities Build, configure, and image new laptops and desktops using standardized company images (SCCM, Intune, or other deployment tools). Install and update operating sys

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Contract

$55

Clinical Applications Analyst

Hauppauge, New York

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Today

Position Title: Clinical Applications Analyst Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs everythi

Full-time

QA Engineer/Performance Tester

Remote or Atlanta, Georgia

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Today

Description We are looking for a skilled QA Engineer/Performance Tester to join our team on a long-term contract basis. This role requires expertise in performance testing tools and scripting, along with the ability to work independently and deliver high-quality results. The position is based remotely, with flexibility to collaborate efficiently with the team. Responsibilities: Conduct performance testing using tools such as Neoload or LoadRunner to evaluate system efficiency. Develop and execu

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Contract

USD 61.75 - 71.50 per hour

System Administrator, Int

Cookeville, Tennessee

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Today

Description We are looking for an experienced System Administrator to join our team in Cookeville, Tennessee. This long-term contract position focuses on application-level support for the Licensure and Regulation System and Zendesk, ensuring seamless functionality and workflow optimization. The ideal candidate will possess strong technical expertise and a proactive approach to resolving system issues and implementing efficient solutions. Responsibilities: Provide application-level support for t

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Contract

USD 19.00 - 21.00 per hour

Service Desk Engineer

Seal Beach, California

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Today

Service Desk Engineer needed for large well established California Bank (contract) This Jobot Consulting Job is hosted by: Joseph Calabrese Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $25 - $28 per hour A bit about us: Service Desk Engineer needed for large well established California Bank Why join us? Leverage the latest technologies Strong while contracted benefits (M,D,V, and 401k) Job Details Job Details: Seeking a dynamic and

Contract

USD 25.00 - 28.00 per hour

Technical Support Engineer (Hybrid)

Remote or Orlando, Florida

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Today

Work Flexibility: Hybrid As a Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker's care.ai solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experience for our c

Full-time

Technical Support Specialist, Customer Service Tools

Los Gatos, California

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Today

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. The CS Technology team is part of the CS organization and is responsible for ensuring the right CS tools and technologies are in place and well-functioning to support t

Full-time

USD 50,000.00 per year

Desktop Support Analyst

San Antonio, Texas

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Today

Description We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. In this Contract-to-permanent position, you will provide essential IT support, ensuring smooth operations by addressing technical issues and assisting employees with their IT needs. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, team-oriented environment. Responsibilities: Respond promptly and professionally to support requests using platforms such as

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Full-time

USD 25.00 - 27.00 per hour

Senior IT Engineer (IAM)

New York, New York

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Today

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy

Full-time

USD 152,150.00 - 179,000.00 per year

Help Desk Analyst

Princeton, New Jersey

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Today

Description We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies. Responsibilities: Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution. Escalate complex techn

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Full-time

USD 55,000.00 - 60,000.00 per year

Entry-Level IT Support Specialist/onsite King of Prussia PA

King of Prussia, Pennsylvania

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Today

Are you looking to jumpstart your IT career with a company that values hands-on learning and technical growth? Our client, a large company based in King of Prussia PA, is seeking an Entry-Level Support Analyst to join their on-site support team. This is a full-time position working with Windows environments, Office 365, and ticketing systems, with a heavy focus on hardware troubleshooting and end-user support. This is a great opportunity for someone eager to grow their IT career in a collaborati

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Full-time

15/hr - 17/hr

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