Zendesk jobs

Remote

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30+d ago

We are looking for an experienced and innovative Zendesk Developer to design, customize, and optimize our Zendesk platform. The ideal candidate will possess deep technical expertise in Zendesk administration, API integration, and workflow automation. You will collaborate with cross-functional teams to enhance customer support efficiency, improve agent experience, and align the Zendesk platform with organizational objectives. Key Responsibilities: Design, configure, and maintain the Zendesk platf

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Third Party, Contract

Depends on Experience

Customer Service/Support

Remote

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20d ago

This Position is 100% Remote Basic Qualifications: Minimum 2 to 5 years of experience in customer service/customer logisticsBroad understanding of policies, processes, and systems relating to order-to-cashCustomer service mentalityStrong analytical skillsIntermediate to advanced spreadsheet userAbility to foster teamwork & collaborationSelf-starter/learner that can drive cross-functional projectsCommitment to process improvementExperience and ability to work independently as a member of a virtua

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Contract

Depends on Experience

Business Analyst

Hybrid in Arlington, Virginia

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Yesterday

Job Title: Business Analyst (Knowledge Based Developer) Hybrid Location: Arlington, VA Duration: 06 Months Job Description: The position is responsible for developing and maintaining a structured knowledge base and documentation framework to support self-service and operational efficiency. The candidate must have strong experience in knowledge management platforms, content standardization, and collaboration with cross-functional teams to ensure accurate, accessible, and user-friendly documentati

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Contract

Depends on Experience

Tech Support Specialist I (Network Support Technician) - Charlotte, NC (Hybrid - Locals ONLY) - W2

Hybrid in Charlotte, North Carolina

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5d ago

Network Support Technician (Contract) Duration: 6 month contract w/ potential to hire Work Location: Charlotte, NC/Hybrid (Onsite Mon & Wed every other week) Local candidates Only Shift: 8am 5pm Reports To: Sr. Manager, Network Support Must have: -Troubleshooting and support knowledge (OSI model and how it works and how network support team falls into that model) -Routing and switching hardware, structured cabling and how end users connect to network (in Cisco / Meraki environment preferred -Min

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Contract

$20 - $25

Desktop Support/ Technical Support

Plano, Texas

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4d ago

Job Title: IT Technical Support Contract Period: 1 year Work location: Plano, TX 75023 Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments. Key Responsibilities: Provide second-line technical su

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Contract

Depends on Experience

Jr. Systems Administrator

Hybrid in Nashville, Tennessee

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8d ago

Title: Junior Systems Administrator Location: Nashville, TN (3 days onsite - M,T,Thursday, 2 days remote - W,Friday) Employment Type: 6 month Contract Compensation: 35-40/hr Reason for Opening: A need for additional bandwidth with tickets so that the lead Sys Admins can focus more on automating other aspects of the infrastructure. Role Focus:Level II technical support more advanced than basic help desk tasks (e.g., password resets). Handles troubleshooting and determining if issues are user er

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Contract

$40

Applications Support Administrator

Aventura, Florida

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Yesterday

Job Title: Sr. Applications Support Administrator Location: Aventura, FL(Onsite) Duration: Contract to Hire W2 Job Requirement: 5+ years of SaaS administration in high-growth or high-performance environments. Proven expertise in: Okta (policies, app assignments, provisioning) JAMF / Apple Business Manager Google Workspace Enterprise Admin Zoom Enterprise (Events, Webinars, Licensing) Zendesk, PandaDoc, NetSuite, HubSpot, Aloware, JotForm Strong cross-platform troubleshooting skills and a proact

Third Party, Contract

Desktop Analyst

Los Angeles, California

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23d ago

Desktop Analyst Los Angeles Full-Time | $85,000 $95,000 Does this sound exciting to you? A leading professional services firm is looking for a skilled Desktop Analyst to join their IT team and take ownership of second-level and third-level support in a fast-paced environment. Key Responsibilities: Install, configure, and troubleshoot desktops, laptops, printers, scanners, and mobile devicesSupport remote access, VPN, Citrix, Intune, and Microsoft 365 applicationsManage and resolve tickets indepe

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Full-time

$85,000 - $95,000

Engineering Manager ? Web Commerce & Health Platforms

Alameda, California

•

Today

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You?ll also have

Full-time

Compensation information provided in the description

IT Support Specialist

Chicago, Illinois

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26d ago

Role Overview We are seeking an IT Support Specialist to provide hands-on support with hardware setup, machine imaging, and deployment of desktops and laptops across the organization. This role is ideal for someone with strong technical troubleshooting skills and experience in end-user device lifecycle management. Key Responsibilities Build, configure, and image new laptops and desktops using standardized company images (SCCM, Intune, or other deployment tools). Install and update operating sys

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Contract

$55

Knowledge Manager

Hybrid in Arlington, Virginia

•

Today

Job Description and Role Develop, organize, and maintain a structured knowledge base and self-service content repository. Create user manuals, FAQs, standard operating procedures (SOPs), process documentation, and how-to guides. Collaborate with SMEs, engineers, product managers, and support staff to gather accurate and up-to-date information. Establish content standards, templates, taxonomy, and style guides for consistency across all documentation. Conduct content audits and gap analyses to im

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Full-time, Third Party, Contract

System Administrator, Int

Cookeville, Tennessee

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Today

Description We are looking for an experienced System Administrator to join our team in Cookeville, Tennessee. This long-term contract position focuses on application-level support for the Licensure and Regulation System and Zendesk, ensuring seamless functionality and workflow optimization. The ideal candidate will possess strong technical expertise and a proactive approach to resolving system issues and implementing efficient solutions. Responsibilities: Provide application-level support for t

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Contract

USD 19.00 - 21.00 per hour

Service Desk Engineer

Seal Beach, California

•

Today

Service Desk Engineer needed for large well established California Bank (contract) This Jobot Consulting Job is hosted by: Joseph Calabrese Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $25 - $28 per hour A bit about us: Service Desk Engineer needed for large well established California Bank Why join us? Leverage the latest technologies Strong while contracted benefits (M,D,V, and 401k) Job Details Job Details: Seeking a dynamic and

Contract

USD 25.00 - 28.00 per hour

Technical Support Engineer

Tempe, Arizona

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Today

Technical Support Engineer Rate: $35-$37/hour (W2) Location: Tempe, AZ (100% Onsite) Contract: 1 Year Schedule: Monday-Friday, 7:00 AM - 4:00 PM Overview: We are seeking a Technical Support Engineer to provide hands-on and remote support for a corporate environment. This role supports local users and collaborates with a nationwide IT team. Ideal candidates are proactive, customer-focused, and experienced with modern Microsoft technologies. Top Skills: 5+ years of desktop & remote support experie

Full-time

USD 35.00 - 37.00 per hour

Technical Support Specialist, Customer Service Tools

Los Gatos, California

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Today

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. The CS Technology team is part of the CS organization and is responsible for ensuring the right CS tools and technologies are in place and well-functioning to support t

Full-time

USD 50,000.00 per year

Manager, Screening and Performance Facilities

Boston, Massachusetts

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Today

Join our community and experience Emerson College! The Manager, Screening and Performance Facilities oversees day-to-day operations, scheduling, staffing, and technical support for the Bright Family Screening Room (BFSR) and the Paramount rehearsal and performance spaces. Reporting to the Director of Production Facilities, the Manager supports the academic mission of the School of Film, Television and Media Art (SOF) and Performing Arts (PA) by ensuring that all facilities under their purview ar

Full-time

USD 57,250.00 - 70,200.00 per year

Desktop Support Analyst

San Antonio, Texas

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Today

Description We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. In this Contract-to-permanent position, you will provide essential IT support, ensuring smooth operations by addressing technical issues and assisting employees with their IT needs. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, team-oriented environment. Responsibilities: Respond promptly and professionally to support requests using platforms such as

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Full-time

USD 25.00 - 27.00 per hour

Senior IT Engineer (IAM)

New York, New York

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Today

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy

Full-time

USD 152,150.00 - 179,000.00 per year

Help Desk Analyst

Princeton, New Jersey

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Today

Description We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies. Responsibilities: Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution. Escalate complex techn

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Full-time

USD 55,000.00 - 60,000.00 per year

Entry-Level IT Support Specialist/onsite King of Prussia PA

King of Prussia, Pennsylvania

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Today

Are you looking to jumpstart your IT career with a company that values hands-on learning and technical growth? Our client, a large company based in King of Prussia PA, is seeking an Entry-Level Support Analyst to join their on-site support team. This is a full-time position working with Windows environments, Office 365, and ticketing systems, with a heavy focus on hardware troubleshooting and end-user support. This is a great opportunity for someone eager to grow their IT career in a collaborati

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Full-time

15/hr - 17/hr

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