Zendesk Jobs

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System Administrator (Zendesk)

Serenity Info Tech, Inc.

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Nashville, Tennessee, USA

Contract, Third Party

Job Description: Position Summary: Under general supervision, the LARS Support Specialist is responsible for maintaining the Tennessee Department of Health's Licensure and Regulation System (LARS) and external help desk system (Zendesk). This role requires a proactive approach to resolving system issues, processing change requests efficiently, and implementing solutions as directed.Work Schedule & Expectations: Schedule: Monday Friday, 8:00 AM 5:00 PM CSTLocation: In-person, with the potential f
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Posted 24 days ago | Updated 23 hours ago

Tier 2 Technical Support Specialist (Zendesk)

NexTech Solutions

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Memphis, Tennessee, USA

Full-time

Tier 2 Technical Support Specialist (Zendesk) Location: Memphis, TN (Hybrid ? Tue?Thu onsite, Mon & Fri remote) Employment Type: Full-Time or Contract-to-Hire Overview A growing technology company is seeking a Tier 2 Technical Support Specialist to join its customer success team. This role is ideal for someone with strong hands-on experience using Zendesk and a passion for helping external customers solve technical challenges. As a critical member of the support organization, you?ll troubles
Posted 12 days ago | Updated 4 hours ago

Service Desk Analyst Nashville, TN

Paramount Software Solutions, Inc

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Nashville, Tennessee, USA

Full-time, Part-time, Contract, Third Party

Job Id: 64392 Title: Service Desk Analyst Location: Onsite - 665 Mainstream Dr Nashville, Tennessee 37243 Duration: 12 Months Client State of TN TN DOH Description: Under general supervision, the LARS Support Specialist is responsible for maintaining the Tennessee Department of Health's Licensure and Regulation System (LARS) and external help desk system (Zendesk). This role requires a proactive approach to resolving system issues, processing change requests efficiently, and implementing solu
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Posted 11 days ago | Updated 3 days ago

Junior OneTrust Engineer

Revature

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Remote

Full-time

About the Role: We are seeking a proactive and detail-oriented Junior OneTrust Engineer to support and enhance our privacy and compliance operations. The ideal candidate will have foundational experience with OneTrust and Zendesk, and a keen interest in privacy program management, data subject rights (DSR) workflows, and risk mitigation. This role plays a key part in optimizing operational processes, identifying high-risk areas, and helping to build scalable solutions. About Revature: Revature i
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Posted 4 days ago

Desktop Support Engineer

Deemsys Inc

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Hawaii, USA

Contract

Position: Desktop Support Engineer Location: Honolulu, Hawaii. Work Type: 5 Days Onsite (No Remote/Hybrid) Openings: 5 Visa: OPT/ CPT EAD Key Responsibilities: Provide break-fix support and maintenance for desktops and laptops.Set up and configure devices for new joiners, including initial IT guidance.Handle end-user requests, VIP support, IMACDs, and IT order fulfilments.Offer smart hands support for device refresh, project setups, and hardware movements.Manage stock and update asset records; s
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Posted 17 days ago | Updated 17 days ago

Gainsight Adminstrator

Enterprise Minds

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Weston, Florida, USA

Contract

We are looking for a Gainsight Administrator Responsibilities Platform Management: Configure, maintain, and optimize the Gainsight platform to support Customer Success team goals. Health Score Design: Build and iterate on customer health scores, usage metrics, and lifecycle stages. Playbooks & Rules: Create automated workflows, CTAs, playbooks, and success plans to improve proactive engagement. Data Integration: Manage integrations between Gainsight and other systems (e.g., Salesforce, Zendesk,
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Posted 12 days ago | Updated 3 days ago

Network Admnistrator

Balin Technologies LLC

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Santa Ana, California, USA

Contract

Sr. Network Engineer Santa Ana, CA - Need to be local candidates please Responsibilities : Support LAN and WAN (SD-WAN)Support Internet Circuits OutagesConfigure and Support VOIP and eFaxSupport Switches, Access Point and other physical hardwareMonitoring Network for any outages, slowness on networks via Zendesk (support ticketing platform) and Logic Monitor (Network monitoring solution) and respond to itWork with end users for any Network, VoIP or eFax related issuesCall store managers for sche
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Posted 6 days ago | Updated 4 days ago

Technical Support and Customer Service Associate (32581)

Myticas LLC

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Chicago, Illinois, USA

Contract

Technical Support and Customer Service Associate - REMOTE Contract: 12 months with possible CTH Schedule: 2nd shift - 12 pm to 9 pm, Tuesday thru Saturday Work Type: Fully Remote Myticas is actively seeking a Technical Support and Customer Service Associate for a direct client to join their Personal Support Center (PSC) team. This role is perfect for someone with a passion for helping others, a knack for troubleshooting, and the ability to thrive in a fast-paced, tech-forward environment. A
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Posted 12 hours ago | Updated moments ago

Sr. Network Engineer

Balin Technologies LLC

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Santa Ana, California, USA

Contract

Hi, Job Title: Sr. Network Engineer Location: Santa Ana, CA - Need to be local candidates Job Description: Support LAN and WAN (SD-WAN)Support Internet Circuits OutagesConfigure and Support VOIP and eFaxSupport Switches, Access Point and other physical hardwareMonitoring Network for any outages, slowness on networks via Zendesk (support ticketing platform) and Logic Monitor (Network monitoring solution) and respond to itWork with end users for any Network, VoIP or eFax related issuesCall store m
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Posted 5 days ago

IT Technical Support/Helpdesk Support

cyberThink, Inc.

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Ridgefield Park, New Jersey, USA

Contract, Third Party

IT Technical Support Location: Ridgefield Park, NJ, 07660 -Onsite 5 days per week Duration: 1 year Job Summary: Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments. Key Responsibilities: Provide
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Posted 31 days ago | Updated 1 day ago

QA Engineer

Lorven Technologies, Inc.

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Frisco, Texas, USA

Full-time, Contract

Job Role : QA Engineer Location : Frisco, TX - Onsite Duration : Long Term Contract About the Role: We are seeking a detail-oriented and experienced QA Tester with a strong background in testing call center technologies and tools. The ideal candidate will be responsible for ensuring the quality and performance of our contact center solutions, including IVR systems, ACD platforms, CRM integrations, and omnichannel communication tools. Key Responsibilities: Design, develop, and execute test p
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Posted 7 days ago | Updated 15 hours ago

Helpdesk Support Technician

RBM Software Inc

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Wilton, Connecticut, USA

Contract

Job Summary We are seeking a reliable and technically proficient Helpdesk Support Technician to provide first-level support to end users in a fast-paced environment with our client in Wilton, CT. This individual will assist with troubleshooting hardware, software, and network-related issues and ensure timely resolution or escalation of service requests. The role is ideal for someone who wants to do more than read off a script. You are a thinker, a doer, someone who is always looking for a way t
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Posted 25 days ago | Updated 10 hours ago

IT Service Desk Support Lead / Telecom / Alpharetta, GA

Motion Recruitment Partners, LLC

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Alpharetta, Georgia, USA

Full-time

This company is a leading provider of solutions in the telecommunications industry. They create an IOT platform used to manage connectivity for cellular devices and just partnered with one of the largest Telecom companies in the United States. Due to this, they are looking for a seasoned Operations Support Lead who can join them full-time in their Alpharetta office 3 days per week. This role will be client-facing and be responsible for handling all global customer support in addition to T2 softw
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Posted 41 days ago | Updated moments ago

Help Desk Support Specialist (3-Month Contract)

Motion Recruitment Partners, LLC

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San Francisco, California, USA

Full-time

We're working with a fast-growing, innovative AI company that's in search of a Help Desk Support Specialist to join their internal IT team on a 3-month contract. This is a hands-on, employee-facing role where you'll be the first line of support, helping staff across the company stay productive and connected. If you're someone who thrives in a collaborative, fast-paced environment and enjoys solving technical issues with a customer-first mindset, this could be a great short-term opportunity. Wha
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Posted 60+ days ago | Updated moments ago

Helpdesk Engineer / Austell, GA / On-Site / Fluent in Spanish

Motion Recruitment Partners, LLC

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Austell, Georgia, USA

Full-time

A large manufacturer in the construction industry is looking for a Helpdesk Engineer who can join them full-time in their Austell office daily. This position requires an individual fluent in both English and Spanish to help them manage their helpdesk portal. You will be joining a tenured team and helping with troubleshooting for hardware and software support with Android phones, Tier 1-3 tickets for their helpdesk portal, and utilizing Windows 11 for desktop support. This is an awesome opportuni
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Posted 33 days ago | Updated moments ago

Software Engineer III - WOARior

Judge Group, Inc.

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Los Angeles, California, USA

Full-time

Location: Los Angeles, CA Salary: $85.00 USD Hourly - $110.00 USD Hourly Description: Our client is currently seeking a Software Engineer - WOARior This role will be hybrid onsite in Los Angeles, CA Staff Software Engineer, Global Player Support - Player Experience Tooling Los Angeles, CA Engineers bring deep technical expertise while embracing collaboration across multiple domains. They work with both emerging and established technologies to develop innovative solutions that tackle hig
Posted 42 days ago | Updated moments ago

Service Desk Lead

Vaco by Highspring

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Clearwater, Florida, USA

Contract

Location: onsite in Clearwater, FL office M-F Hours: 1st shift Duration: contract-to-hire Pay: $30-32/hr and will convert to similar salary Hiring a Lead Service Desk professional to oversee IT support operations and serve as a technical expert within a manufacturing environment. Hands-on support for both legacy systems (e.g., Windows XP, Server 2003) and modern infrastructure (e.g., Windows 10/11, Windows Server 2019/2022, cloud services, networked printing). Typical Day: Lead day-to-day ser
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Posted 28 days ago | Updated 23 hours ago

Service Desk Personnel

Robert Half

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Cookeville, Tennessee, USA

Contract

Description Robert Half is looking for a dedicated Service Desk Personnel to support a government-based client and external help desk operations. This role requires a strong focus on resolving system issues, managing change requests, and ensuring efficient ticket processing and communication. As a Long-term Contract position, it offers the opportunity to work both onsite in Cookeville, Tennessee, and potentially remotely after successful training and demonstrated proficiency. Responsibilities:
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Posted 24 days ago | Updated moments ago

Senior IT Support Specialist

Strava, Inc.

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Denver, Colorado, USA

Full-time

About This Role Strava is the app for active people. With over 150 million athletes in more than 185 countries, Strava is where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, we help you find your crew, crush your milestones, and keep moving forward. Start your journey with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. As a Senior IT
Posted 14 days ago | Updated 3 hours ago

Video Game Customer Support Specialist- Japanese Fluent

Apex Systems

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Redmond, Washington, USA

Full-time

Job#: 2079808 Job Description: Apex Systems is hiring a Customer Support Agent to work in a fast paced, busy, but amazingly fun environment supporting a video game franchise. This work will be email support via Zendesk. We are looking for candidates with previous experience in a high volume support environment providing technical support or customer support via email. Major Responsibilities: Account & Platform level Tickets - The ticket types that support agents handle themselves after initial
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Posted 3 days ago | Updated 4 hours ago