Zendesk Jobs in California

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Technical Support Architect - Innovation & AI

Nutanix

San Jose, California, USA

Full-time

Hungry, Humble, Honest, with Heart. The Opportunity Are you a strategic thinker with experience in support organizations, capable of defining and leading the strategy of next-generation AI-driven solutions to transform how support is delivered? If so, you'll join a dynamic team in a role that is to our mission of delivering an exceptional support experience by driving measurable improvements in customer satisfaction and enhancing the productivity of our support engineers. About the Team You

Business Analyst Customer Success & Renewals

Nextgenpros Inc

San Francisco, California, USA

Contract

Job: Business Analyst Customer Success & Renewals Location: San Francisco, CA, USA Duration: Contract We re looking for a strategic and customer-focused Business Analyst with experience in Customer Success, Account Management, or Renewals. In this cross-functional role, you will help optimize customer lifecycle processes, analyze account health and churn risk, and drive insights that improve client satisfaction, retention, and revenue growth. ideal for roles in SaaS, IT services, or enterprise p

IT Purchasing and Operations Coordinator

Robert Half

Campbell, California, USA

Contract

Description Position: IT Purchasing and Operations Coordinator Location: Campbell, CA (On-site, Monday-Friday, 9:00 AM-6:00 PM) We're seeking an experienced IT Purchasing and Operations Coordinator to streamline our client's internal procurement and service coordination processes. The ideal candidate will possess deep familiarity with technical purchasing workflows, vendor engagement, and operational systems. You will interface directly with suppliers, clients, and technical teams to ensure ac

Junior OneTrust Engineer

Revature

Remote

Full-time

About the Role: We are seeking a proactive and detail-oriented Junior OneTrust Engineer to support and enhance our privacy and compliance operations. The ideal candidate will have foundational experience with OneTrust and Zendesk, and a keen interest in privacy program management, data subject rights (DSR) workflows, and risk mitigation. This role plays a key part in optimizing operational processes, identifying high-risk areas, and helping to build scalable solutions. Familiarity with key priva

Help Desk Support Specialist (3-Month Contract)

Motion Recruitment Partners, LLC

San Francisco, California, USA

Full-time

We're working with a fast-growing, innovative AI company that's in search of a Help Desk Support Specialist to join their internal IT team on a 3-month contract. This is a hands-on, employee-facing role where you'll be the first line of support, helping staff across the company stay productive and connected. If you're someone who thrives in a collaborative, fast-paced environment and enjoys solving technical issues with a customer-first mindset, this could be a great short-term opportunity. Wha

Client Success Director

LeadSmart Technologies

Irvine, California, USA

Full-time

Job DescriptionAt LeadSmart Technologies, Inc., we're redefining how traditional B2B companies engage with their customers by bringing together CRM, channel collaboration, and real-time business intelligence in one intuitive SaaS platform. Our customers exclusively wholesale distributors and manufacturers rely on us to help drive revenue growth, improve visibility, and align their teams around shared goals. We re a fast-growing, early-stage company headquartered in Orange County, CA, and we re p

Sr. Network Engineer

Balin Technologies LLC

Santa Ana, California, USA

Contract

Hi, Job Title: Sr. Network Engineer Location: Santa Ana, CA - Need to be local candidates Job Description: Support LAN and WAN (SD-WAN)Support Internet Circuits OutagesConfigure and Support VOIP and eFaxSupport Switches, Access Point and other physical hardwareMonitoring Network for any outages, slowness on networks via Zendesk (support ticketing platform) and Logic Monitor (Network monitoring solution) and respond to itWork with end users for any Network, VoIP or eFax related issuesCall store m

Jr. Analyst, People Data (Animation)

Netflix, Inc.

Burbank, California, USA

Full-time

Netflix Animation Studios is on a mission to entertain the world with bold, immersive animated films that are timeless and impactful. We are paving the way for the future of animation by building a community of amazing artists and talent across three vibrant locations globally. Come join us! Role Overview: The Jr. Analyst, People Data (Animation) will support Netflix Animation Studios' global talent team by supporting Global Talent initiatives centered on people analytics and data integrity/qu

Technical Customer Support (US Remote)

Motorola Solutions

Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Cloud Application Engineer

Bayside Solutions

Martinez, California, USA

Contract

Cloud Application Engineer W2 Contract-to-Hire Salary Range: $135,200 - $156,000 per year Location: Martinez, CA - Hybrid Role Requirements and Qualifications: SQL (MySQL, MSSQL, Oracle) Scripting: JavaScript, Python, PowerShell ETL / Data tools: SSIS, Talend, Boomi, SnapLogic Monitoring/Alerting: PagerDuty, Datadog, SumoLogic Cloud: Azure/AWS/Google Cloud Platform ServiceNow BMC Remedy / Helix Cherwell Ivanti Neurons Zendesk Freshservice Jira Service Management (JSM) SysAid Salesforce Workd

CCaaS Business Analyst with Genesys Experience

Visionary Innovative Technology Solutions

Remote

Full-time

Role: CCaaS Business Analyst ( Genesys, Five9, Amazon Connect, Zendesk, Nice etc) <>Location: US and Canada (100% Remote)Duration: Full Time <>Job Summary:The Business Analyst will play a crucial role in building and defining the requirements for the launch of the Genesys Contact Center as a Service (CCaaS) solution. This role involves working closely with stakeholders to gather, analyze, and document business requirements, ensuring that the implementation aligns with organizational goals and c

App Support Analyst - CRM/Tessitura

Ledgent Technology

Remote

Contract

CRM Application Support Analyst - Tessitura Employment Type: Contract, potential C2H Workplace Site: Hybrid, Remote for candidates' w./ Tessitura experience Location: Downtown LA/Remote US Industry: Performing Arts/Non-Profit Compensation: $35-$50 per hour SUMMARY: We are seeking a motivated and detail-oriented Tessitura ERP Support & CRM Administrator to join our team on a contract basis with the potential for ongoing engagement. The ideal candidate will have some experience with Tessitura,

IT Helpdesk Engineer - Long Beach, CA Onsite

Infinite Computer Solutions (ICS)

Long Beach, California, USA

Full-time

Job Descriptions Below: Position Summary We are seeking a highly motivated and customer-oriented IT Helpdesk Engineer to join our IT support team. In this role, you will serve as the first point of contact for all technical issues, providing efficient and professional support to ensure smooth operations across hardware, software, and network systems. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to resolving IT challenges

Director of Product Support

MCS Group

Remote

Full-time

MCS Group is working with an incredible startup in the fashion/creative/influencer space, that are looking for a Director of Product Support to build and lead the Product Support function within their organization. This role will be instrumental in shaping how they support their brands, business partners, customers, etc. As a leader in this function, you will be responsible for building out processes, tools, and managing a high-performing team that provides best-in-class support while surfacing