Zendesk jobs in California

Remote or Texas

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Today

Job Description Job Description Zendesk is hiring a Senior Staff-level technical leader to own detection, mitigation, and governance of abuse stemming from AI agents across Zendesk's products and customer integrations. You will combine hands-on offensive and defensive skills with product sensibility to design secure agent architectures, and champion company-wide and engineering changes to prevent AI agent-enabled abuse. Key responsibilities Threat strategy & modeling Lead threat modeling for

Full-time

USD 200,000.00 - 300,000.00 per year

Sr. Manager CX Data and Insights

Remote or Utah

•

Today

Job Description About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX) organization is undergoing a massive transformation, and we need a heavy-hitting Senior Analyst, to join our CX Data & Insights team to uplevel our capabilities across the business. This Individual Contributor (IC) role is designed as a "quantitative swiss army knife" who can act as

Full-time

USD 139,000.00 - 209,000.00 per year

Senior AI Success Strategist

Remote or New York, New York

•

Today

Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This role transcends technical deployment; it is about owning the strategic AI roadmap, maximizing business impact, and builds executive partnerships from day one so AI initiatives start s

Full-time

USD 118,000.00 - 178,000.00 per year

Sr. Manager CX Data and Insights (Renewals)

Remote or California

•

Today

Job Description Department: Customer Experience Strategy & Operations Location: Remote / Flexible Reports to: Tuyen Wu At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX) organization is undergoing a massive transformation, and we need a heavy-hitting Senior Analyst, to join our CX Data & Insights team to uplevel our capabilities across the business. This Individ

Full-time

USD 148,000.00 - 222,000.00 per year

Forward Deployed Engineer

Remote or California

•

Today

Job Description Forward Deployed Engineer (FDE) - AI & Solutions As a Forward Deployed Engineer (FDE), you are part of an elite technical hybrid-part software engineer, part strategic consultant. You don't just sell the dream; you build the reality. You will be embedded with our most strategic customers to solve their most complex, high-stakes technical blockers. Whether it's architecting a multi-layered AI agent, building custom data pipelines for Zendesk, or integrating our AI capabilities

Full-time

USD 200,000.00 - 300,000.00 per year

Senior Director, Technology Alliances

San Francisco, California

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Today

Job Description Zendesk is seeking a visionary and high-impact Senior Director, Strategic AI & Hyperscaler Partnerships to lead our global partner strategy and secure Zendesk's position at the absolute forefront of Generative AI, LLM, and Agentic AI innovation. Sitting at the critical intersection of product, engineering, CTO and corporate strategy, you will be the executive anchor for Zendesk's relationship with the rapidly evolving AI & Hyperscaler ecosystem. You will work hand-in-hand with

Full-time

USD 298,000.00 - 446,000.00 per year

AI Product Support Lead

San Francisco, California

•

Today

Most support teams react. We want to build one that prevents. Wonderschool serves government agencies, childcare providers, parents, and teachers across multiple products. This role exists to make sure every one of them gets what they need, fast, and to build the systems that make that scalable. You do not need a product management background to do this job. We are open to engineers, founders, support operators, and anyone who can build, ship, and stay deeply close to the customer. The Role Y

Full-time

SaaS Applications Support Specialist (remote)

Remote or Santa Monica, California

•

Today

SaaS Application Support Specialist Our client is looking for a SaaS Application Support Specialist who wants to go deeper than ticket queues. This is a hands-on role supporting and improving a connected ecosystem of enterprise SaaS platforms for a globally distributed workforce - part end-user support, part platform administration, part figuring out how to make the tools actually work better for the people using them. You will be the right hand to the Business Applications Manager on a lean, co

Easy Apply

Full-time

USD70,000 - USD75,000

Business Support Analyst

Remote

•

Yesterday

Primary Skillset(s) / Experience Needed Position Summary: The Business Support Analyst provides operational and analytical support to the Technology organization by managing business processes, analyzing data, coordinating work requests, and ensuring timely completion of operational activities. This role supports day-to-day operations through accurate data management, ticket coordination, and administrative support. The ideal candidate is highly organized, detail-oriented, and able to manage mu

Easy Apply

Contract

45 - 50

Technical Support Engineer, Metronome

San Francisco, California

•

Today

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most impor

Full-time

Technical Support Specialist - Tier II, Radius Mapping

Remote or Texas

•

Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 75,000.00 - 85,000.00 per year

Technical Support Specialist - Tier II, Eclipse Analytics

Remote or Texas

•

Today

Full-time

USD 75,000.00 - 85,000.00 per year

IT Engineer I

Los Angeles, California

•

Today

Hi, we're Oscar. We're hiring an IT Engineer l to join our Engineering Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: As a key member of the IT Engineering team, you will be responsible for supporting enterprise applications and providing

Full-time

USD 101,844.00 - 133,670.25 per year

MSP Engineer

Los Angeles, California

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6d ago

Company Description Our client is a well-established technology integration and managed services organization specializing in enterprise security and connected infrastructure solutions. Their team is focused on delivering reliable service, technical excellence, and long-term client partnerships. Job Description Key Responsibilities: Client Support: Resolve helpdesk tickets, provide troubleshooting, and ensure excellent customer experiences. Ticket & System Management: Maintain SLAs, oversee tick

Full-time

End User Support Specialist / San Francisco / Primary IT Person

San Francisco, California

•

Today

IT Support Specialist Location: San Francisco, CA (100% Onsite - 5 Days/Week) Employment Type: Ongoing Contract (No End Date) Work Authorization: Candidates must be authorized to work in the U.S. without current or future sponsorship. About the Opportunity We're looking for a hands-on IT Support Specialist to serve as the primary onsite IT resource supporting end users in a fast-paced, collaborative environment. This role is ideal for someone who enjoys being the go-to IT person, thrives in an

Easy Apply

Contract

$35 - $43

Technical Support Engineer

Remote

•

Today

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been

Full-time

Support Content Engineer

San Francisco, California

•

Today

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for

Full-time

USD 127,000.00 - 245,000.00 per year

Help Desk Coordinator II

Remote or South Carolina

•

Today

Overview Are you prepared to embark on an exciting journey with us? WhiteSky is searching for a dedicated Tier 2 Help Desk Agent to become a valuable member of our vibrant team. About Us: WhiteSky Communications is your trusted partner in delivering premium Internet and video services across various real estate sectors, including student housing, luxury apartments, adult living, and assisted living. We take pride in our commitment to providing comprehensive solutions on a large scale. Position

Full-time

USD 17.84 - 30.43 per hour

Senior IT Engineer

Los Angeles, California

•

Today

Hi, we're Oscar. We're hiring a Senior IT Engineer to join our Engineering Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: As a Senior IT Engineer, you will be the primary technical point of contact for the entire organization as new teams

Full-time

USD 149,040.00 - 195,615.00 per year

Manager, IT Client Endpoint Engineering

San Francisco, California

•

Today

The IT Systems Engineering team builds the systems and processes that keep Asana running: endpoint management, identity, and the enterprise applications every Asana employee uses every day. As Manager of IT Applications and Client Platform Engineering, you'll lead four engineers: two on client platform, two on applications. You report directly to the Head of IT Systems Engineering. This is a player/coach role: you set direction, run planning, and step in on escalations and architecture decisions

Full-time

USD 194,000.00 - 220,000.00 per year

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Zendesk jobs in California, USA