Zendesk Jobs in California

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It Support Specialist

TEKsystems c/o Allegis Group

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Oakland, California, USA

Full-time

IT Support Specialist 248 3rd St Ste 319, Oakland, California, 94607-4375, United States Pay Rate: $28/hr. - $35/hr. 3 Month(s) Description The XQ Institute is a nonprofit organization based in Oakland, California, dedicated to rethinking and transforming high school education in the United States. Founded in 2015 by Laurene Powell Jobs and Russlynn Ali, the institute aims to make high schools more innovative and rigorous, ensuring that every student is prepared for college, career, and life12.
Posted 1 day ago | Updated 9 hours ago

Cloud DevOps Engineer

Jobot

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Los Angeles, California, USA

Full-time

Competitive Salary, Hybrid Schedule, Unlimited PTO, Excellent Benefits, & More! This Jobot Job is hosted by: Sierra Johnson Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $140,000 - $165,000 per year A bit about us: Are you passionate about cutting-edge technology, automation, and seamless deployment processes? Imagine being at the forefront of a company that is revolutionizing how people learn through immersive experiences. If you're exci
Posted 9 hours ago | Updated 4 hours ago

Sr. Help Desk Analyst

TEKsystems c/o Allegis Group

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Garden Grove, California, USA

Full-time

Description Founded in 1949, Southland Industries is one of the nation's largest mechanical, electrical, and plumbing (MEP) systems engineering and construction companies. Southland IT is looking to hire four senior level IT support resources: one for their Houston office, one for Portland, one for Philly and one for Union City (NorCal). They will be part of a fourteen-person team supporting 5000 users. In total, Southland has 23 small to mid-sized offices spread out across the country. Primary
Posted 9 hours ago

Director of Customer & Application Support

Irvine Technology Corporation (ITC)

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Irvine, California, USA

Full-time

Our client is seeking a hands-on, customer-obsessed leader to drive and scale their technical support function. This role is ideal for someone who thrives in a fast-paced SaaS environment and is passionate about building strong teams, improving customer experience, and owning the support strategy from the ground up. With a global customer base and multiple product platforms, this is an opportunity to make a meaningful impact at a high-growth company. Location: Onsite in Irvine, CACompensation: T
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Posted 4 days ago | Updated moments ago

Mac/Apple IT Support Specialist

TEKsystems c/o Allegis Group

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Oakland, California, USA

Full-time

Description Provide on-site IT support and troubleshooting for a Mac-based environment with around 150-175 users Assist with tasks such as printer management, new system setup, and providing white-glove service to employees Leverage Zendesk ticketing system to respond to and resolve IT-related issues, with the expectation of finding a solution by the end of the day Collaborate with the IT Manager and leverage the company's C tech team for support on tasks that cannot be handled independently Fam
Posted 2 days ago | Updated 9 hours ago

DevOps Engineer - Unity experience required

Jobot

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Los Angeles, California, USA

Full-time

Gaming - Virtual Reality This Jobot Job is hosted by: Ashley Hunt Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $120,000 - $150,000 per year A bit about us: Immersive VR startup Why join us? Excellent compensation Health, dental, and vision insurance Employee Assistance Program Unlimited PTO Job Details What We're Looking For Are you a DevOps engineer who thrives in automation, continuous integration, and scalable infrastructure? Do y
Posted 3 days ago | Updated 4 hours ago

NICE CXone IVR Lead Developer (Remote)

Smart Source Technologies

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Remote

Contract

Job Title: NICE CXone IVR Lead Location: Remote Job Type: Contract Key Responsibilities: Design, develop, and enhance IVR call flows using NICE CXone Studio.Lead the end-to-end implementation and integration of CXone IVR with CRM, third-party applications, and AI-driven solutions.Optimize call routing, queue management, self-service automation, and agent assist workflows.Work with stakeholders to define business requirements, call flow logic, and IVR enhancements.Integrate speech-to-text, text-t
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Posted 18 days ago

Project Manager Asset Protection & Retail Case Management

TriCom Technical Services

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Remote

Full-time

Project Manager Asset Protection & Retail Case Management Summary As a Project Manager focused on Asset Protection (AP) & Retail Case Management, you will lead cross-functional initiatives that support safety, reduce shrink, and improve service delivery in a fast-paced retail environment. As Project Manager, you will drive the planning, execution, and delivery across projects tied to loss prevention, incident management, case resolution, and internal processes. This role is ideal for someone
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Posted 11 days ago

Customer Support Manager of Managed Services - Remote

C4 Technical Services

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Remote

Full-time

Head of Maintenance & Managed Services Direct Hire As the Head of Maintenance & Managed Services, you'll be at the forefront of our customer support strategy. You'll define, plan, and direct services to ensure our customers receive high quality 24/7/365 support, Managed Services offerings, and SaaS operational support. Your leadership will provide value-add operational assistance, to drive further customer satisfaction and retention across Incognito's global customer base. Your role will invol
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Posted 36 days ago | Updated 5 hours ago

Customer Strategy & Operations Manager

Notion

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San Francisco, California, USA

Full-time

About Us: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this jou
Posted 32 days ago | Updated 9 hours ago

Technical Support Specialist, Customer Service Tools

Netflix, Inc.

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Los Gatos, California, USA

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We want to ensure that nothing gets between our members and their favorite shows, movies, and games. Netflix Customer Service (CS) is here to assist customers when they need
Posted 37 days ago | Updated moments ago

IT Lead - Client Services

Roblox

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San Mateo, California, USA

Full-time

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences- all created by our global community of developers and creators. At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We're on a mission to connect a billion people with op
Posted 30 days ago | Updated moments ago

Sr I Technical Support Representative (US Remote)

Motorola Solutions

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Massachusetts, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 60+ days ago | Updated moments ago

Workplace Operations Coordinator

Infotree Service Inc.

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San Francisco, California, USA

Contract

Role: Workplace Operations Coordinator Location: San Francisco, CA Duration: 9+ Months Summary: The Workplace Operations Coordinator - Hospitality is responsible for providing exceptional events support and coordination. Supporting general workplace questions and requests via ticketing platform. Help create an intentional, inclusive, and delightful experience for all team members on site in the San Francisco office. Responsibilities Support the Workplace Operations Specialist in executing events
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Posted 9 days ago

Project Manager

Aptly Technology

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Remote

Contract

Aptly Technology Corporation is seeking a strategic and detail-oriented Technical Program Manager to own and optimize our Customer Support Case Complexity Matrix. This role is pivotal in building and refining the logic that powers the routing of support tickets based on issue complexity, ensuring customers get timely and accurate assistance from the right team. As the Case Complexity Matrix PM, you will partner closely with multiple resources for a scalable intelligent ticket triaging systems.
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Posted 9 days ago

Onsite Position -- Microsoft Dynamics 365/CE Developer - Santa Ana, CA

Kaizen Technologies

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California, USA

Contract, Third Party

Microsoft Dynamics 365/CE Developer Santa Ana, CA (Onsite) 12 Months Contract We are seeking a Microsoft Dynamics 365 Developer with a strong background in customizations & configurations to join our CRM team. As a Microsoft Dynamics developer, you will play a crucial role in customizing, configuring, & optimizing the Microsoft Dynamics 365 Sales (v.9) platform to meet the unique business requirements of our team. You will work closely with the CRM project team, end-users, and stakeholders to
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Posted 1 day ago | Updated 1 hour ago

Help Desk / Customer Support Lead (Senior Project Manager Level 3)

Arch Systems, LLC

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Remote

Full-time

Role: Help Desk / Customer Support Lead (Senior Project Manager Level 3)Company: Arch SystemsClient: FederalLocation: RemoteType: Full-time / Consulting Note: Preference will be given to candidates who have worked with the Administration for Children and Families (ACF). This experience is mandatory. Role Overview:Manages the user support function and help desk operations. This role ensures end-user needs are met through timely, clear communication, thorough documentation, and integrated feedback
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Posted 17 days ago

RASA chatbot developer

Culinovo

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Remote

Contract

Job Title: RASA chatbot developer Location: Remote (NY & PA prefer nearby) Only W2 Candidates are required ROLES & RESPONSIBILITIES - Developing RASA chatbots and voice assistants on various platforms for diverse business use cases Work on a chatbot framework/architecture using an open-source tool or library Implement Natural Language Processing (NLP), NLG for chatbots Integration of chatbots with Management Dashboards and CRMs Resolve complex technical design issues by analyzing the logs, debug