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Help Desk Analyst

Robert Half

•

Richmond, Virginia, USA

Contract

Description Primary Responsibilities Manage incoming support calls in accordance with established service levels and best practices.Utilize and contribute to the internal knowledge base (SharePoint) for consistent issue resolution.Regularly update training materials and documentation to reflect new knowledge and procedures.Review and implement new processes; ensure Service Desk staff are trained accordingly.Strive to meet key performance metrics:First Call Resolution: 80% or higherAverage Wait T
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Posted 19 hours ago | Updated 7 hours ago

NGEN Bench Hub

Apex Systems

•

Norfolk, Virginia, USA

Full-time

Job#: 2071113 Job Description: Required: CompTIA Sec+CE Responsibilities: Under general direction, applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution.Provide desk side support to computer Hardware, Software, and other electronic or mechanical devices including clients, servers and legacy systems.Applies specialization to conceptualize, design, construct, te
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Posted 3 days ago | Updated 11 hours ago

IT Asset Management Analyst

SAIC

•

Quantico, Virginia, USA

Full-time

Job ID: 2507619 Location: QUANTICO, VA, US Date Posted: 2025-07-17 Category: Information Technology Subcategory: IT Asset Mgmt Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description Introduction: Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabil
Posted 15 days ago | Updated 8 hours ago

Epic Client Systems Admin/ IS Systems Engineer

Vaco by Highspring

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Remote

Full-time

Client Systems Admin/ Engineer (Epic) Remote Direct Hire About: Epic Client Systems Administrator (ECSA) is a core and critical role for Electronic Healthcare Record (EHR) ecosystem which encompasses Epic. Requirements: Bachelor's Degree in Information Technology or Computer Science Experience Preferred Qualifications: 5+ years of experience working in an Epic ECSA role5+ years of core systems engineering experience3+ years of experience in a healthcare environmentProficient in interfaces and
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Posted 30 days ago

Desktop Systems Engineer 2

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a Desktop Systems Engineer 3 for our NLM proposal. The Desktop Systems Engineer 3 p erforms as a technical specialist and diagnostician responsible for troubleshooting, problem solving, and maintaining corporate desktops and other small systems. This opportunity is a remote opportunity. Responsibilities Responsible for all aspects of small systems configuration, performance, and operation, they shall have strong technical experience that includes: mainte
Posted 60+ days ago | Updated 7 hours ago

Systems Administrator

Virginia Jobs

•

Virginia, USA

Full-time

Job Description The Systems Administrator resolves computer-related help requests and audiovisual issues for Virginia Tech's User Experience and Engagement unit. This position provides solutions by independently resolving problems or escalating the issue for final resolution. Duties include installing, configuring, troubleshooting, monitoring, administering, and upgrading all client systems, including Windows and MacOS operating systems. Performs increasing systems administration duties such as
Posted 16 days ago | Updated 10 hours ago

Lead Help Desk Technician/Trainer (00127)

Virginia Jobs

•

Remote or Chesterfield, Virginia, USA

Full-time

Title: Lead Help Desk Technician/Trainer (00127) Agency: Brightpoint Community College Location: Chesterfield - 041 FLSA: Exempt Hiring Range: $65,000 - $75,000 Full Time or Part Time: Full Time Additional Detail Job Description: Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campus
Posted 6 days ago | Updated 10 hours ago

DC Technician BreakFix || Henrico, VA***ONSITE***

Inherent Technologies

•

Henrico, Virginia, USA

Full-time, Part-time, Contract, Third Party

Role - : DC Technician BreakFix Location Henrico, VA Day 1 onsite Duration: 1 Years JD: DC technician BREAKFIX Qualifications: Physical layer: fiber optic connections, contamination, cleaning Understand ESD best practices Comfortable with text based CLI Familiar with IP based networking A+/Network+ level of knowledge required Good understanding of OSI layer and network principles 2+ years of DC experience required 4+ years of IT related experience required Familiarity with the Linux based s
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Posted 17 days ago | Updated 1 day ago

Data Center Technician

Reuben Cooley Inc

•

Sterling, Virginia, USA

Contract

Job Responsibilities Familiarity with DCIM (cable mgmt. virtual tools) and ticketing tools. (ServiceNow preferable). Ability to maintain correspondence with customers regarding installation/project status. Fieldwork: Ability to install complete copper and fiber (Patching and infrastructure) circuits. Ability to use and read Fluke instruments. Ability to conduct and maintain inventory levels. Ability to work with and install pre-terminated fiber solutions. A+ level of computer knowledge a pl
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Posted 60+ days ago | Updated moments ago

Network Solutions Technician

Masimo Corporation

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Remote or Irvine, California, USA

Full-time

Job Description Job Summary The Network Solutions Technician will work closely with the Monitoring Systems Manager and the Network Systems Specialists. Their primary responsibilities configuring and shipping new and replacement SafetyNet systems components to meet customer's site specific IT requirements, documenting configured systems per internal Quality Systems processes, and assisting the Systems team in troubleshooting SafetyNet systems. Duties & Responsibilities Contacting customer IT
Posted 5 days ago | Updated 10 hours ago

Desktop Support Technician

Tandym Tech

•

Vienna, Virginia, USA

Contract

A Fortune 50 financial services company is seeking a highly motivated Desktop Support Technician for our client in the McLean, VA area. Overview: Seeking a detail-oriented and customer-focused Desktop Support Operator to join our on-site team at headquarters. The ideal candidate will provide Tier 1 and Tier 2 support for end users by troubleshooting hardware, software, and connectivity issues. This role requires strong communication skills, a collaborative mindset, and the ability to thrive in
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Posted 21 days ago | Updated 3 hours ago

IT Support/Helpdesk Support

Pyramid Consulting, Inc.

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Richmond, Virginia, USA

Contract

Immediate need for a talented IT Support/Helpdesk Support. This is a 12+ Months Contract opportunity with long-term potential and is located in Richmond, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-79291 Pay Range: $16 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: S
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Posted 10 days ago

L3 Avaya Technician

Cogliano IT Staffing LLC

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Remote

Contract

L3 Avaya Technicians needed for long term contract position traveling throughout the United States! The field service technician will provide basic technical support for the telecommunications systems through the assembly, installation, and testing of the telecommunications systems, including their equipment and peripherals. The Field Service Technician must be able to work with customers, project managers, and senior engineers to build and prepare systems for field deployments. The Avaya Field
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Posted 11 days ago | Updated 3 days ago

Infrastructure Support Specialist

Smart Synergies

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Reston, Virginia, USA

Contract

The Infrastructure Support Specialist will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers. Job Responsibilities: Responsible for servicing incident and request tasks for deployed infrastructure services to end-users including moves, adds and changes. Technical expertise will also include training, problem resolution, hardware, software, and operati
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Posted 31 days ago | Updated 15 hours ago

Data Center Technician

EA Team, Inc.

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Richmond, Virginia, USA

Contract

Job Summary: We are seeking a highly motivated and skilled Multiple Data Center Technician to join our growing team. This role requires a proactive, hard-working individual with a strong foundation in IT and data center infrastructure. You will be responsible for physical hardware maintenance, network troubleshooting, asset management, and mentoring junior technicians. The ideal candidate is coachable, organized, and thrives in a fast-paced, team-oriented environment. Key Responsibilities: Hard
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Posted 16 days ago | Updated 5 days ago

Decom Tech

TEKsystems c/o Allegis Group

•

Ashburn, Virginia, USA

Full-time

Job Title: Decommission Technician (Entry Level) Location: Data Center Environment Experience Level: Entry Level Job Description: We are seeking a motivated and detail-oriented Decommission Technician to support hardware decommissioning projects within our data center. The ideal candidate has prior experience in a data center environment and is comfortable working with hardware at the rack level. When decommissioning work slows, this technician will assist with general break/fix support and
Posted 4 days ago | Updated 7 hours ago

Help Desk Technician

NuAxis LLC

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Falls Church, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 32 days ago | Updated 1 day ago

Server Administrator

ConsultNet, LLC

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Remote or Salt Lake City, Utah, USA

Full-time

Job Title: Server Administrator Location: Salt Lake City, UT (Onsite Position Monday-Friday) Duration: Contract, 2 years+ long-term Start date: ASAP Pay Range: $40.00-$50.00/hour W2 DOE Job Responsibilities: Maintain systems and the hosted services through continued monitoring, coordination of data backup, system troubleshooting and proactive security measures. Support the effort to implement advanced cybersecurity controls and monitoring. Support the evaluation of user requests or design spe
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Posted 1 day ago | Updated 10 hours ago

Desktop Support Technician

TEKsystems c/o Allegis Group

•

Lynchburg, Virginia, USA

Full-time

Description: We are seeking a skilled and customer-focused Desktop Support Technician to join our IT team. This role will be responsible for providing technical support to end-users, maintaining desktop environments, and playing a key role in the deployment and support of Windows 11 across the organization. Key Responsibilities: Provide Tier 1 and Tier 2 support for hardware, software, and network-related issues.Lead or assist in the deployment of Windows 11, including imaging, configuration, te
Posted 4 days ago | Updated 7 hours ago

Desktop Support Technician

TEKsystems c/o Allegis Group

•

Lynchburg, Virginia, USA

Full-time

Join Our IT Team as a Desktop Support Technician! Are you tech-savvy and love helping people? We're looking for a Desktop Support Technician who's ready to jump in and make a difference! You'll be the go-to person for solving tech issues, setting up devices, and rolling out Windows 11 across the company. What You'll Do Be the hero who fixes hardware, software, and network problems (Tier 1 & 2 support).Lead or assist with our Windows 11 rollout-imaging, setup, testing, and deployment.Troublesh
Posted 4 days ago | Updated 7 hours ago