call center Jobs in texas

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Ambulatory Call Center Director

University Health

San Antonio, Texas, USA

Full-time

POSITION SUMMARY/RESPONSIBILITIES Provides leadership and direct operational oversight of the resource center. The director is responsible for the strategic and daily operations of the department. Responsibilities include supervision and training of resource center staff, creating and maintaining quality assurance programs to ensure the effectiveness of operations, statistical reporting, and strategic and budget planning for each operational component of the resource center. Communicates key

Call Center Technician

Judge Group, Inc.

Haslet, Texas, USA

Full-time

Location: Haslet, TX Salary: Negotiable Description: Our client is currently seeking a Call Center Technician! This is a 3-month contract to hire opportunity and will be fully onsite in Fort Worth TX! Opportunity: The Call Center Technician will be responsible for handling inbound calls, documenting issues, creating service tickets, and providing basic troubleshooting for corporate and store locations. Calls will involve a variety of support needs, including alarm testing, fuel operations

Call Center Agent

Infinite Computer Solutions (ICS)

Remote

Full-time

Customer Service Agent/Representative (CSR Remote JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part

Customer Service Associate

Infotree Service Inc.

Austin, Texas, USA

Contract

Role: Customer Service Associate Location: Austin, TX Duration: 2-3 Months Job description: Embrace a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Contact Center Customer Care Associate with CoreLogic. Your role within our team is pivotal, serving as a vital link between our clients and their valued customers. With a genuine commitment to delivering service excellence, you ll find inspiration in overcoming challenges that tap into you

Credentialing Assistant

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Credentialing Assistant. This is a 03+months contract opportunity with long-term potential and is located in Los Angeles,CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-76791 Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Monitor the queue and proces

BPO Project Manager

Radiant System, Inc

Remote

Contract

Location: Addison, TX (Remote) Description: A BPO (Business Process Outsourcing) Project Manager oversees outsourced business operations such as customer service, back-office work, or IT services that are often handled by third-party vendors or offshore teams. Their job is to ensure the outsourced work runs smoothly, meets deadlines, stays within scope, and satisfies client expectations. Think of them as the bridge between the client and the BPO provider, making sure everyone is on the same pag

EMR Help Desk (Epic MyChart)

Talent Groups

Remote

Contract, Third Party

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift

Product Owner with Lexis Nexis

Headway Tek Inc

US

Full-time, Part-time, Third Party, Contract

Product Owner with Lexis Nexis Remote 1 Year JD Serve as a linchpin between Lexis Nexis vendor and internal / CDE delivery teams Expertise in digital and security domains specifically ability to think through workflows related to implementation of Lexis Nexis security features on Mobile, Portal and Call center experiences Individual will help define product strategy / customer experience for Lexis Nexis Expertise in Scaled Agile and can write both technical and customer experience features /

Technical Support Representative

Jack Henry & Associates

Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. The Jack Henry Visa/MasterCard Card Services team is seeking a Debit/Credit Card Technical Support Representative to

QA Engineer

Lorven Technologies, Inc.

Frisco, Texas, USA

Full-time, Contract

Job Role : QA Engineer Location : Frisco, TX - Onsite Duration : Long Term Contract About the Role: We are seeking a detail-oriented and experienced QA Tester with a strong background in testing call center technologies and tools. The ideal candidate will be responsible for ensuring the quality and performance of our contact center solutions, including IVR systems, ACD platforms, CRM integrations, and omnichannel communication tools. Key Responsibilities: Design, develop, and execute test p

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

SalesforceTechnical Architect ONSITE Houston, TX

Paramount Software Solutions, Inc

Houston, Texas, USA

Full-time, Part-time, Contract, Third Party

Job Title: Salesforce Technical Architect Onsite Role Location: Houston, TX Project Duration: 12 months Work Arrangement: Work from Client Office 5 days a week Job Description: Responsibilities: Develop Technology Solutions: Create scalable, secure, and sustainable solutions. Manage Client Projects: Oversee external client projects, ensuring successful delivery of business consulting and systems development. Design Comprehensive Solutions: Gather and analyze information to design flexible an

Technical Support Representative

Viasat, Inc.

Texas, USA

Full-time

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Our College Station, TX location is growing rapidly and loo

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Help Desk

Robert Half

Remote or Fort Lauderdale, Florida, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Fort Lauderdale, Florida on a long-term contract basis. This position offers an excellent opportunity to provide technical support and customer service in a dynamic and fast-paced environment. Ideal candidates will demonstrate strong communication skills, technical expertise, and the ability to thrive in a collaborative setting. Responsibilities: Respond to incoming technical support requests and resolve issues promp

Associate Director, Telephony Cloud Solutions Engineer

OneMain Financial

Irving, Texas, USA

Full-time

The Telephony Cloud Solutions Engineer is responsible to lead the architecture and engineering of telephony solutions at OneMain Financial. This individual contributor role will be responsible for establishing an enterprise telephony platform supporting call centers, branches, and corporate sites. This includes inbound/outbound dialing, call recording, dialer/IVR functions, and other voice servicing functions. Technology strategy development, in particular with a shift to cloud servicing, is a s

Associate Director, Telephony Cloud Solutions Engineer

OneMain Financial

Fort Worth, Texas, USA

Full-time

The Telephony Cloud Solutions Engineer is responsible to lead the architecture and engineering of telephony solutions at OneMain Financial. This individual contributor role will be responsible for establishing an enterprise telephony platform supporting call centers, branches, and corporate sites. This includes inbound/outbound dialing, call recording, dialer/IVR functions, and other voice servicing functions. Technology strategy development, in particular with a shift to cloud servicing, is a s

Service Desk Specialist or IT Help Desk (Bilingual: Spanish/English)

Calance

Dallas, Texas, USA

Contract

** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:Service Desk Specialist or IT Help Desk (Bilingual: Spanish/English) Job Ref #:43579 Duration:6 Months to Hire (Contract To Hire) Location:ONSITE - Dallas, TX 75225 Pay Rate:OPEN/Marke Rate (W2 Only) This role is 100% ONSITE, no remote work is offere

Service Desk Specialist or IT Help Desk (Bilingual: French/English)

Calance

Dallas, Texas, USA

Contract

** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:Service Desk Specialist or IT Help Desk (Bilingual: French/English) Job Ref #:43580 Duration:6 Months to Hire (Contract To Hire) Location:ONSITE - Dallas, TX 75225 Pay Rate:OPEN/Marke Rate (W2 Only) This role is 100% ONSITE, no remote work is offered