call center Jobs in texas

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Sr. IT Project Manager - Call Center Systems Implementation

R4 Resources

Remote

Contract

Looking for a high-energy & detail-oriented Senior IT Project Manager to lead the discovery, selection and implementation of a new technology platform in a national call center operation. This is a high-impact, cross-functional role responsible for partnering with a 3rd party vender and coordinating across multiple lines of business to consolidate and streamline problem resolution workflows into the call center environment. The successful candidate needs exceptional organization, communication

Ambulatory Call Center Director

University Health

San Antonio, Texas, USA

Full-time

POSITION SUMMARY/RESPONSIBILITIES Provides leadership and direct operational oversight of the resource center. The director is responsible for the strategic and daily operations of the department. Responsibilities include supervision and training of resource center staff, creating and maintaining quality assurance programs to ensure the effectiveness of operations, statistical reporting, and strategic and budget planning for each operational component of the resource center. Communicates key

Senior Systems Administrator / VoIP & Call Center Technologies / Texas based

Motion Recruitment Partners, LLC

Dallas, Texas, USA

Full-time

Our client, which is a growing waste management company, is looking for a CXone Administrator. This is a company that is going through tremendous growth due to their use of IT functions to help with more convenient waste management/disposal. Right now, they are in the beginning process of converting their call center systems over to CXone. Ideally, they are looking for someone who can be their subject matter expert when it comes to their CXone platforms, as they will be using all their functions

Call Center Technician

Judge Group, Inc.

Haslet, Texas, USA

Contract

Location: Haslet, TX Salary: Negotiable Description: Our client is currently seeking a Call Center Technician! This is a 3-month contract to hire opportunity and will be fully onsite in Fort Worth TX! Opportunity: The Call Center Technician will be responsible for handling inbound calls, documenting issues, creating service tickets, and providing basic troubleshooting for corporate and store locations. Calls will involve a variety of support needs, including alarm testing, fuel operations

Care Management Support Coordinator II

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Care Management Support Coordinator II . This is a 04+months contract opportunity with long-term potential and is located in U.S(Remote- EST). Please review the job description below and contact me ASAP if you are interested. Job ID:25-79189 Pay Range: $23 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Outreach members t

IT SERVICE OPERATIONS

Orbitz Technologies Inc

Remote

Full-time

SENIOR MANAGER, IT SERVICE OPERATIONS (NY OR DC ONLY) Location: Job is fully remote, no location specified Security Clearance Required: No Benefits - Full Relocation Assistance Available - No Commission Compensation - No Bonus Eligible - Yes Overtime Eligible - No Interview Travel Reimbursed - No CANDIDATE DETAILS Seniority Level - Mid-Senior Management Experience Required - No Minimum Education - Bachelor's Degree Willingness to Travel - Occasionally Industry: Legal Job Category: Information T

Intake Care Senior Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Intake Care Senior Representative. This is a 06+months contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-76595 Pay Range: $19 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The primary responsibility of

Senior System Administrator / VoIP / CXone / Texas

Motion Recruitment Partners, LLC

Dallas, Texas, USA

Full-time

A growing waste management company that is headquartered in the DFW area is growing their team and looking for a CXone Administrator. This is a full time direct hire position. They have offices in San Antonio, Houston, and Austin. The position will be primarily remote with approximately 25% travel to other offices in the state for important meetings and training of the staff. They are currently in the beginning process of converting their call center systems over to CXone. Ideally, they are look

Data Solutions Manager

The Select Group

Austin, Texas, USA

Full-time

Data Solutions Manager Length: 12+ month contract Location: Austin, TX (Hybrid: Tues - Thurs on site) Data Solutions Manager Requirements: Minimum of 5-7 years with managing data processes for large system migration or implementation projects Experience with Contact Center Implementations preferred (not required) Experience with Snowflake or other Data Warehousing tool Experience working cross functionally in a large, complex organization (experience working with IT, Engineering, and Testing t

Banking Customer Service Representative - Onsite

Teleperformance USA

Brownsville, Texas, USA

Full-time

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working

AI Solution Architect- Remote

Andeo Group

US

Contract, Third Party

Role: AI Solution Architect Location: Remote Duration: 6-12 months Client: CVS health Must be a true Solutions Architectthey will reject Tech Leads, Tech Architects, Java Architects, Enterprise Arch, Integration Arch Must have Cloud and AI exp. Must have Google Cloud Platform exp. really wants Salesforce exp. Huge plus with AgentForce but not required Long term contract - into next year. Approx 12-18 months New Agile Release Train in Agentic AI through Salesforce platform. Drives through th

HR Generalist (Remote in Western US)

Gainwell Technologies LLC

Remote or Boise, Idaho, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a dynamic and experienced HR Generalist to support our operations across the Western United States. This role wi

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Tier 1 Helpdesk Support

TEKsystems

Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Software Engineering Senior Advisors- Hybrid

Cigna

Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Write and modify complex software application programs, and lead work groups responsible for software development, design, documentation, troubleshooting, and quality testing of contact center applications.Support and enhance applications used by consumers and internal call center agents.Assist in preparing for the adoptio

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Remote Project Manager

Apex Systems

Remote or Milwaukee, Wisconsin, USA

Full-time

Job#: 2083184 Job Description: Our great client has an immediate opening for a Remote Project Manager. If you are interested please apply with resume to . Looking for 4+ years experience as a project manager interacting with SW Engineering teams. -Insurance industry or call center/claims experience would be nice to have Plans, coordinates and actively manages the technical delivery plans of technical solutions across a portfolio of teams supporting technical and data platforms. Manages the end-

Application Security Lead (Hybrid)

Motorola Solutions

Remote or Chicago, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil