client service manager Jobs in baltimore, md

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Arity - Geospatial Data Science Manager

Allstate Insurance Company

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Remote

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Arity was founded by The Allstate Corporation, which means
Posted 28 days ago | Updated 10 hours ago

Director, OMICS Data Product Manager

Merck & Company Inc

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Remote or Cambridge, Massachusetts, USA

Full-time

Job Description We are seeking an experienced Technical Product Manager to lead the development and management of our OMICS data product portfolio. This unique role combines a strong understanding of biopharma research, hands-on experience with various OMICS modalities, and the ability to drive product strategy and execution. Successful candidate will be accountable for timely availability of OMICS data for in silico research and ensure that our data products meet the evolving needs of research
Posted 60+ days ago | Updated 10 hours ago

ServiceNow Lead ITSM Business Process Consultant (BPC)

Appic Solutions

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Remote

Full-time

ServiceNow Lead ITSM Business Process Consultant (BPC) **NOT OPEN FOR C2C-ONLY OPEN FOR W2 FULL TIME SEEKERS LOCATION: REMOTE Job Description: Seeking a strong lead ITSM BPC to perform ITSM Process Assessment, document results, conduct workshop sessions, document stories and provide advisory support. Most be a strong communicator and able to work independently. Healthcare experience is plus. We are seeking candidates that are focused on optimizing business processes using the ServiceNow Platf
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Posted 18 days ago | Updated 18 days ago

Microsoft Dynamics Solution Architect

Techim INC

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Remote

Full-time

Responsibilities: Collaborate with business stakeholders to gather and understand functional and technical requirements.Design end-to-end Dynamics 365 solutions, including architecture, integration, data modeling, and custom development strategies.Lead the implementation and configuration of Dynamics 365 modules (Sales, Customer Service, Field Service, Finance & Operations, etc.).Provide technical leadership across solution delivery lifecycle planning, development, testing, deployment.Work close
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Posted 12 hours ago

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

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Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete
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Posted 45 days ago | Updated 6 days ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

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Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 1 day ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

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Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 1 day ago

Power BI/SQL Report Writer

Florida State University Foundation

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Remote

Full-time

Job ID: 60513 Position Number: 00082416 Job Title: Power BI/SQL Report Writer Department: ITS Campus 108012 Location: Remote Responsibilities The Power BI/SQL Report Writer is responsible for the fulfillment of data and report requests, providing end user support, investigating and resolving transactional and data-related issues of enterprise constituent relationship management (CRM) software, associated databases and data warehouses and other associated products. Report Writing Utilizing Micros
Posted 22 days ago

Staff Software Engineer Security

Salesforce

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Remote or San Francisco, California, USA

Full-time

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving you
Posted 21 hours ago | Updated 10 hours ago

Sales and Business Development Manager

PROLIM Global Corporation

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Remote

Full-time

Job Description: Identifies PLM software sales and services opportunities and grow existing accounts.Prospects, qualifies and generates sales within the company s established clientele or prospects.Follow up on Qualified Leads and document outcomes in CRM.Lead sales presentations via webinar, remote, and on-site.Attains or exceeds assigned monthly, quarterly, and annual sales objectives for the region.Call prospects to identify appropriate contacts, qualify and drive leads through the sales pipe
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Posted 21 days ago

Sr Program Manager - Remote

The Dignify Solutions, LLC

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Remote or Allendale, New Jersey, USA

Third Party, Contract

Liaise with resource managers to ensure resources are available to support the timelines within the project schedule Utilize risk management strategies to actively manage project risks that may impact project cost, quality, scope or schedule Minimum 7 years of professional experience is required Proven record of planning and delivering complex projects Experience managing remote project teams desired Experience and proficiency in Microsoft Project preferred Demonstrated experience in full
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Posted 4 days ago | Updated 5 hours ago

Test Program Manager- QA Program Manager - Digital Transformation Remote

K Anand Corporation

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Remote

Third Party, Contract

Role-Test Program Manager- (QA Program Manager - Digital Transformation) Location: Dallas, TX or Remote Duration :12+ Months About the Role: We are seeking a highly experienced QA Program Manager to lead our QA teams in a comprehensive digital transformation program. This role is pivotal in ensuring the planning and successful execution of QA activities across various systems including S/4 HANA, CRM, PLM, MES, and others. The QA Program Manager will also be responsible for the governance of vend
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Posted 13 hours ago | Updated 8 hours ago

HubSpot Consultant

Robert Half

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Remote or Jacksonville, Florida, USA

Contract

Description We are looking for an experienced HubSpot Consultant to join our team in Jacksonville, Florida. In this long-term contract position, you will play a pivotal role in optimizing HubSpot systems to enhance business operations. This role requires expertise in CRM management, automation, reporting, and system integrations to ensure seamless workflows and data accuracy. Responsibilities: Serve as the primary administrator for HubSpot, managing its core functionalities including Sales and
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Posted 28 days ago | Updated 6 hours ago

Sr. Technical Manager - TS/SCI w/Poly

General Dynamics Information Technology

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Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Engineering Job Qualifications: Skills: Information Technology (IT), Leadership, Team Management Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Sr. Technical Manager Deliver simple solutions to complex problems as a Digi
Posted 60+ days ago | Updated 3 hours ago

Sr. Technical Manager - TS/SCI w/Poly

General Dynamics Information Technology

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Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Engineering Job Qualifications: Skills: Information Technology (IT), Leadership, Team Management Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Sr. Technical Manager Deliver simple solutions to complex problems as a Digit
Posted 60+ days ago | Updated 10 hours ago

Senior Manager Software Engineering

Salesforce

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Remote or San Francisco, California, USA

Full-time

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving you
Posted 4 days ago | Updated 10 hours ago

Dynamics CRM Admin

eSolutionsFirst, LLC

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Remote

Contract

Dynamics CRM Admin 12 Months Contract - Extension Remote Job Job Description: We are seeking an experienced Dynamics CRM Administrator to manage, configure, and support Microsoft Dynamics 365 CRM environments across the organization.This role will be instrumental in ensuring the reliability, security, and optimal performance of our CRM system while supporting business users and collaborating with IT and development teams.Key Responsibilities: Administer and maintain Microsoft Dynamics 365 CRM
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Posted 6 days ago | Updated 9 hours ago

Clinical Provider Account Manager-Remote- Fulltime/Direct Hire

Pegasus Knowledge Solutions

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Remote

Full-time

Clinical Provider Account Manager Location : Remote Duration : FT Hire Summary The Clinical Provider Account Manager serves as the main liaison between strategic provider groups and internal teams, focusing on building strong partnerships and ensuring effective delivery of clinical services and products. This role involves understanding provider needs, managing accounts, offering product support, and ensuring high-quality patient care. Acting independently and professionally, the Clinical Provid
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Posted 37 days ago | Updated 4 days ago

Senior Specialist, Data Science

Merck & Company Inc

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Remote or South San Francisco, California, USA

Full-time

Job Description Are you passionate about leveraging cutting-edge AI/ML technologies to revolutionize drug discovery and development? The Pharmacokinetics, Dynamics, Metabolism, and Bioanalytics (PDMB) department of Research Laboratories is seeking a Senior Scientist specializing in AI/ML to support efforts in transforming the way PDMB leads the assessment of drug candidates. The successful candidate will join a dynamic Data Science team focused on bringing AI/ML approaches to bear to improve th
Posted 47 days ago | Updated 10 hours ago

Salesforce Developer

Infomatics Corp

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Remote

Contract

Job Responsibilities Work closely with the business teams to become functional experts in key channel sales / end-user sales / merchandising / digital and physical retail processes and related solutions needs.Establish credibility as trusted advisors by listening, understanding business requirements and quickly providing options for consideration.Effectively leading discussions with various partners and intelligently asking probing questions that get to the real business needs (asking "why" and
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Posted 17 days ago | Updated 2 days ago