customer service Jobs in san francisco, ca

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Infrastructure Engineering Sr Advisor (Genesys) - Remote W2

Techaffinity Consulting

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Remote

Contract

Job Title: Infrastructure Engineering Sr Advisor (Genesys) Location: Remote (Bloomfield, CT) Duration: 12 Months Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end
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Posted 7 hours ago

Microsoft Excel Expert

CTG

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Remote

Contract

CTG is seeking an experienced Microsoft Technical Analyst to support a variety of assigned requests related to operational analysis. Location: Remote, PST work hours Contract Length: 3 months with possible extension Responsibilities: - Requests will involve working with large complex Excel files to support user requests for additional functionality and usability. - Anticipate opportunities to leverage PowerAutomate and Teams to resolve requests. - Many requests with be related to Payroll, HR and
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Posted 4 days ago

Sr. Full Stack Engineer - AWS Connect (Enterprise Applications)

Daddy Recruiter LLP

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Remote

Contract

Description: W2 only (no C2C, 1099) Assignment Duration: 6-month contract to hire Number of Positions: 2 Location: remote - Bachelor s degree in computer science or related field, or equivalent work experience. - 5 years of experience as a Full Stack Engineer, preferably in enterprise-scale environments. - Hands-on experience with AWS Connect, including contact flows, integrations, and operational configurations. - Strong proficiency with React, Node.js, and TypeScript. - Deep understanding of
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Posted 5 days ago

Infrastructure Engineering Sr Advisor (Genesys)

Technostrides

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Remote or Bloomfield, Connecticut, USA

Contract

Job Title: Infrastructure Engineering Sr Advisor (Genesys) Location: Bloomfield, CT (Onsite preferred, but remote/work-from-home is also an option) Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basi
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Posted 9 hours ago

Infrastructure Engineering Sr Advisor (Genesys IVR) - Bloomfield, CT or Remote

ERPMark Inc

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Remote or Connecticut, USA

Contract

Role : Infrastructure Engineering Sr Advisor (Genesys IVR) Location: Bloomfield, CT(Onsite preferred, but Remote/work-from-home is also an option) Contract Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email. Advanced Contact Center Call Flows and script design. Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge o
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Posted moments ago

NICE CXone Architect - REMOTE

SecureKloud Technologies Inc

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Remote

Contract

Job Title: NICE CXone ArchitectLocation: Remote USAJob Type: Long-Term ContractJob Summary:We are looking for a highly skilled NICE CXone Architect to lead the design, development, and implementation of cloud-based contact center solutions using NICE CXone. This role involves working closely with stakeholders to deliver scalable, secure, and high-performance solutions tailored to business needs. Key Responsibilities:Architect and design end-to-end solutions using NICE CXone platform. Build and o
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Posted 7 hours ago | Updated 3 hours ago

Genesys Contact center engineer (REMOTE)

HL Solutions LLC

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Remote

Contract

Job Title: Infrastructure Engineer Genesys (REMOTE) Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end point integration.Must have experience in Genesys Voice, Emai
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Posted 8 hours ago | Updated 8 hours ago

IT Procurement Specialist - Atlanta, GA (REMOTE)

Brandon Consulting

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Remote or Atlanta, Georgia, USA

Contract

Job Description This position is responsible for providing customer service focused assistance with the planning, organizing, and coordination of purchasing and procurement of Information Technology related goods/services accomplished by following procurement and purchasing policies and procedures. This includes acquiring resources following best practices, within time constraints, and facilitating communication between the agency and its providers to deliver products and services according to t
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Posted 36 days ago | Updated 6 hours ago

Oracle EPM Planning and Budgeting- Bi-lingual

Excel Tek Inc.

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Remote

Contract, Third Party

Mush have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. Should be good at customer service, with a strong customer focus, excellent problem-solving and analytical skills Must have an experienced EPM consultant with a consistent track record of designing and delivering high-scale, high-impact solutions at 5 end to end implementations You have good understanding of Income statement, Balance Sheet, C
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Posted 7 days ago

SAP Asset Management - Business Analyst

SPECTRAFORCE TECHNOLOGIES Inc.

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Oakland, California, USA

Contract

Job Description SAP Asset Management - Business Analyst 12 Months Oakland, CA 94612 OPEN TO LOCAL AND NON-LOCAL CANDIDATES The role is Hybrid, with onsite as needed. **Client laptop will be provided to local or located within client's service territory. If outside the client territory and/or out of state, worker's should have his personal equipment or laptop. W2 Only Top Things: Asset Work Management, Electric Generation Interconnection (EGI)Utilities ExperienceSAP Work and Asset Management fo
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Posted 60+ days ago | Updated 22 days ago

Entry Level Business Analyst

Dhalite

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Remote

Full-time

Job Title: Entry-Level Business Analyst Location: Remote Employment Type: Full-Time Department: Business Operations / Banking Services Job Overview: We are looking for a detail-oriented and motivated individual to join our team as an Entry-Level Business Analyst in the banking sector. This is a great opportunity for someone who wants to begin a career in banking and business operations. You will help the team understand business needs, improve processes, and support better decision-making no te
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Posted 18 days ago

Multilingual Helpdesk Technician (German)

Stefanini

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Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours
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Posted 27 days ago | Updated moments ago

System Analyst

Fynbosys Inc

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Remote

Full-time

Remote / Pacific Time Primary Purpose Under the general direction of the Manager, responsible for analyzing, documenting and translating business requirements into technical system requirements. Communicating requirements to technical staff and developing and executing test plans and use cases to validate changes. Responsible for applying test methodology, engineering and product knowledge in the design and execution of testing strategies and test cases for the functional and regression test
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Posted 7 days ago

Sr Fullstack Developer - AWS Connect

Daddy Recruiter LLP

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Remote

Contract

Job Title: Sr. Full Stack Engineer AWS Connect (Enterprise Applications | Fully Remote) 6 Months Contract to Permanent Hire Key Responsibilities - Design, develop, and maintain a scalable, cloud-native contact center platform using AWS Connect and supporting services. - Build clean, maintainable code in React (frontend) and Node.js/TypeScript (backend) within a microservices architecture. - Collaborate with enterprise architects, DevOps, and security teams to ensure systems meet high standards o
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Posted 1 day ago

Business Analyst with CLM

ElevaIT Solutions

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Remote

Contract

Location: Remote Across US (Eastern Time Zone)Rate Range: $30-40/hrTitle: Business Systems Analyst Job Description: Top 3 skills Experience supporting Icertis, SaaS and CLM platforms Strong analytical and functional specification documentation skills Ability to collaborate across global teams and manage requirements Position Summary: We are seeking a Business Systems Analyst to join the Enterprise CLM Solutions team, specifically supporting Run State Maintenance initiatives. This remote role re
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Posted 8 days ago

Desktop Technician

Dahl Consulting

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Remote

Contract

Seeking a new job opportunity? Don t miss this role! Dahl Consulting is currently partnering with a leader in the chemistry services and artificial lift solutions industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This Company is hiring a Desktop Technician for a contract position! Interested? Get more details below.Contract Duration: 6-monthsWorksite Location: RemoteCompensation: $20.00 - $24.00 per hourWhat you ll do as a Desktop Techni
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Posted 1 day ago

Intake Care Senior Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Intake Care Senior Representative. This is a 06+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-71658 Pay Range: $19 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The primary responsibility
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Posted 1 day ago

Security Analyst

Encore Consulting Services

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Remote

Contract

Position: Security Analyst II100% remote within WisconsinType: Long-Term Contract (Full Time) We are seeking an experienced Senior Security Analyst Consultant to join our team. This role is key in ensuring that electronic information systems operated and used by the client are properly managed, controlled, and secure. The ideal candidate will have a strong background in information security, especially within privacy and regulatory frameworks, and will play a pivotal role in both assessing exist
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Posted 27 days ago

Pega Developer

Highspring

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Remote

Contract

Vaco has partnered with a leading insurance group in their search for a CSSA certified Pega Developer. In this role, your focus will be on building out the customer service and policy service, blending new development with enhancements to existing platforms. This position is on an innovative team for business process automation that brings efficiencies through automation to both customers and colleagues in the operations departments. As a Senior Pega Developer, you will join a team with diverse
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Posted 6 days ago | Updated 2 hours ago

Lead Ab Initio Developer

Trigint Solutions

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Remote

Contract

Description: The Lead Data Engineer is responsible for orchestrating, deploying, maintaining and scaling cloud OR on-premise infrastructure targeting big data and platform data management (Relational and NoSQL, distributed and converged) with emphasis on reliability, automation and performance. This role will focus on leading the development of solutions and helping transform the company's platforms deliver data-driven, meaningful insights and value to company. Essential functions: 20% Lead the
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Posted 26 days ago