customer support Jobs in san francisco, ca

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Customer Support Engineer, EMS Reliance (XA 21) Product Developer Lead

radient.ai

•

Remote

Contract, Third Party

Role: Customer Support Engineer, EMS Reliance (XA 21) Product Developer Lead Location: Remote must skill: EMS, XA21, Reliance, SCADA, Power Systems Role Description: XA21/ Reliance Product Development activities, especially on the modelling side, understanding bugs and fixing them. Ability to lead a team and assign activities related to product development Aware of Agile Development activities, able to be tech lead / PO for Scrum teams. Knowledge transfer write user/technical documentation and
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Posted 22 days ago

Customer Support Engineer-ADMS S3 Core (DMS/OMS)

Centraprise Corp

•

Remote

Full-time

Role 1# - Customer Support Engineer-ADMS S3 Core (DMS/OMS) Utilities : Electric grid (Transmission and Distribution) Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools.Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods
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Posted 25 days ago | Updated 2 days ago

Customer Support Engineer - ADMS S3 Core (DMS/OMS) || 100% Remote

VeridianTech

•

Texas, USA

Full-time

100% Remote Job Description Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools. Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods Thanks and Regards Pushpendra Singh
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Posted 26 days ago | Updated 1 day ago

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

•

Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a
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Posted 20 days ago

Technical Customer Support (US Remote)

Motorola Solutions

•

Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 23 days ago | Updated 3 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 60+ days ago | Updated 3 hours ago

Field Service Technician

Getronics

•

San Francisco, California, USA

Full-time

Job DescriptionRole Overview: The Field Service Technician provides onsite repair and installation services for various OEM products, including desktops, laptops, and tablets. The role involves direct interaction with clients to address and resolve technical issues promptly and accurately. Responsibilities: Provide onsite hardware repair and installation for laptops, desktops, workstations, and tablets.Perform maintenance, upgrades, and repairs of IT products.Ensure all service level agreements
Posted 1 day ago | Updated 13 hours ago

Artificial Intelligence Engineer

Albert Bow

•

San Francisco, California, USA

Full-time

Job DescriptionFounding AI Engineer San Francisco Full-time In-Person I'm currently working with a San Francisco-based startup tackling a genuinely exciting and complex problem: how to scale customer support without losing the human qualities that make it effective - empathy, intuition, and warmth. They re building with generative AI, real-time simulation, and advanced engineering to make it happen. They re a small, high-caliber team working full-time from their San Francisco office. If you're e
Posted 1 day ago | Updated 15 hours ago

Artificial Intelligence Engineer

Albert Bow

•

Alameda, California, USA

Full-time

Job DescriptionFounding AI Engineer San Francisco Full-time In-Person I'm currently working with a San Francisco-based startup tackling a genuinely exciting and complex problem: how to scale customer support without losing the human qualities that make it effective - empathy, intuition, and warmth. They re building with generative AI, real-time simulation, and advanced engineering to make it happen. They re a small, high-caliber team working full-time from their San Francisco office. If you're e
Posted 1 day ago | Updated 2 hours ago

Marketing Assistant/Analyst 3

Robert Half

•

Oakland, California, USA

Contract

Description About the Role The client is modernizing its print-based provider directories by moving to an automated, data-driven platform. We need an experienced Marketing Assistant / Analyst to translate complex business requirements into technical specifications, partner with IT and external vendors, and oversee quality assurance from concept through production. Key Responsibilities Define requirements. Partner with subject-matter experts to capture and refine business needs for automated p
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Posted 16 days ago | Updated moments ago

Artificial Intelligence Engineer

Albert Bow

•

San Mateo, California, USA

Full-time

Job DescriptionFounding AI Engineer San Francisco Full-time In-Person I'm currently working with a San Francisco-based startup tackling a genuinely exciting and complex problem: how to scale customer support without losing the human qualities that make it effective - empathy, intuition, and warmth. They re building with generative AI, real-time simulation, and advanced engineering to make it happen. They re a small, high-caliber team working full-time from their San Francisco office. If you're e
Posted 1 day ago | Updated 15 hours ago

Fraud Investigator

Robert Half

•

Oakland, California, USA

Contract

Description We are looking for a highly analytical Fraud Investigator to join our Trust and Safety team in Oakland, California. In this contract position, you will play a pivotal role in safeguarding operations by identifying and addressing fraudulent activities. This role requires a proactive approach to analyzing patterns, investigating anomalies, and mitigating risks. Responsibilities: Conduct in-depth investigations into reported fraud cases, ensuring thorough analysis and resolution. Exami
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Posted 17 days ago | Updated moments ago

Software Engineer II (Backend), Core Services Engineering

Uber Corporate

•

San Francisco, California, USA

Full-time

About the Role Software Engineers at Uber have a deep impact across a wide variety of business and technology decisions spanning multiple projects and are passionate about building highly-available, mission-critical solutions. The Core Services Engineering teams are responsible for the platforms that form the foundation of the Uber experience. This includes the Consumer Identity team, which owns the entire signup and login journey for all Uber users, the Trusted Identity team, which verifies c
Posted 10 days ago | Updated 3 hours ago

Artificial Intelligence Engineer

Albert Bow

•

Hayward, California, USA

Full-time

Job DescriptionFounding AI Engineer San Francisco Full-time In-Person I'm currently working with a San Francisco-based startup tackling a genuinely exciting and complex problem: how to scale customer support without losing the human qualities that make it effective - empathy, intuition, and warmth. They re building with generative AI, real-time simulation, and advanced engineering to make it happen. They re a small, high-caliber team working full-time from their San Francisco office. If you're e
Posted 1 day ago | Updated 15 hours ago

Engineering Manager

Retool

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San Francisco, California, USA

Full-time

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flo
Posted 37 days ago | Updated 3 hours ago

Dedicated Support Engineer

LiveRamp

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San Francisco, California, USA

Full-time

LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, b
Posted 3 hours ago

Workplace Coordinator - Operations / Contract / Onsite / San Francisco, CA

Motion Recruitment Partners, LLC

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San Francisco, California, USA

Full-time

Our client, the leader in the SaaS Identity space has an outstanding contract Workplace Coordinator - Operations opportunity to join their dynamic team. This is a fully onsite in San Francisco, CA. We are looking for an organized, detailed, and dynamic individual to join our workplace operations team. The Workplace Operations Coordinator is responsible for delivering exceptional customer service while managing events & projects, owning key vendor relationships, and executing day to day operation
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Posted 4 days ago | Updated moments ago

Software Engineer, Developer Experience

Retool

•

San Francisco, California, USA

Full-time

ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flo
Posted 60+ days ago | Updated 3 hours ago

Technical Program Product Manager III

Robert Half

•

Remote or San Francisco, California, USA

Contract

Description We are looking for a highly motivated Technical Program Product Manager to join our team in San Francisco, CA. In this role, you will oversee the planning and execution of complex projects that impact consumer-facing products and internal systems. You will serve as a key liaison between various teams, ensuring seamless communication and timely delivery of quality results. This is a long-term contract position offering the opportunity to make a meaningful contribution to the business
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Posted 23 days ago | Updated moments ago

Help Desk Analyst

Robert Half

•

San Francisco, California, USA

Contract

Description Position Overview: We are seeking a detail-oriented and highly detail oriented IT Support Analyst to join our team and play a pivotal role in ensuring seamless technical operations at our cutting-edge biotechnology facility. This position requires onsite support with a commitment to delivering white glove service to our end users, focusing on both PC and Mac environments (50/50). The ideal candidate will possess a combination of technical expertise and exceptional communication skill
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Posted 8 days ago | Updated moments ago