customer Jobs in District of Columbia

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Operations/Customer Service Delivery Manager

GovCIO

•

Bethesda, Maryland, USA

Full-time

Overview GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities The CSDM role's responsibilities include but are not limited to: Work with the NS program manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of im
Posted 57 days ago | Updated 9 hours ago

Customer Experience Specialist

NuAxis LLC

•

Falls Church, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated C
Posted 4 days ago | Updated 11 hours ago

SAP O2C (Order-to-Cash) Contract Customer Functional Consultant

Accenture LLP

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Washington, District of Columbia, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative
Posted 9 days ago | Updated 1 hour ago

Customer Order Management Lead Infor M3

Voto Consulting LLC

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Remote

Contract

Location: Remote (USA) Interview Process: Video Interview Role Overview:Grant Thornton is seeking a Customer Order Management Lead with strong functional expertise in Infor M3 to lead the sales workstream of a key implementation project. This is a full-time consulting role focused on process design, system configuration, functional specifications, testing, and supporting go-live activities within the Infor M3 platform. Key Responsibilities:Lead the sales workstream related to customer order m
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Posted 12 days ago

Customer Support Analyst

SAIC

•

Quantico, Virginia, USA

Full-time

Job ID: 2504996 Location: QUANTICO, VA, US Date Posted: 2025-04-29 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description The Air Force and Combatant Commands Business Group of SAIC is seeking a Customer Support Analyst to support a transformational infrastructure program for DCSA in Quantico, VA.
Posted 21 days ago | Updated 10 hours ago

SAP Customer Data Platform (CDP) Expert

Key Infotek LLC

•

Remote

Contract, Third Party

Job Title: SAP Customer Data Platform (CDP) Expert Job Description: We are seeking a highly skilled SAP Customer Data Platform (CDP) Expert to join our team. In this role, you will be responsible for the successful implementation, optimization, and management of SAP's Customer Data Platform solutions. You will work with cross-functional teams to unify customer data from multiple sources, ensuring a seamless and personalized customer experience across all touchpoints. This role requires strong te
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Posted 8 days ago | Updated 5 days ago

SAP Customer Data Cloud (CDC) Expert

Key Infotek LLC

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Remote

Third Party, Contract

Job Title: SAP Customer Data Cloud Expert Job Description: We are seeking a highly skilled SAP Customer Data Cloud (CDC) Expert to join our team. In this role, you will be responsible for implementing, configuring, and optimizing SAP Customer Data Cloud (formerly Gigya) solutions to help businesses manage customer identities, preferences, and data. You will work closely with marketing, IT, and data teams to ensure seamless integration of customer data into personalized customer journeys, data pr
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Posted 8 days ago | Updated 5 days ago

Customer Support- Tax Experience

Yakshna Solutions, Inc.

•

Herndon, Virginia, USA

Full-time

Position Title: Tax Associate/Customer Support Job id: 20220104 Location: Herndon, VA, Onsite Yakshna Solutions, Inc., (YSI) is a woman-owned small business enterprise, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality and cost-effective IT business solutions and services. Our benefits are very co
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Posted 60+ days ago | Updated 10 hours ago

Customer Service Senior Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service Senior Representative. This is a 06+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-71964 Pay Range: $17 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Delivers specific dele
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Posted 4 hours ago

Remote :: Oracle Customer Care & Billing (CC&B ) Utilities Engineer

Trail Blazer Consulting LLC

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Remote

Contract

Role: Oracle Customer Care & Billing (CC&B ) Utilities Engineer Location: United States Schedule: REMOTE Interview Mode: Virtual - 1 Step video, Provide interview availability for 5/27 and 5/28 Duration: 6+ Month Contract Experience Required: 7+ years SUMMARY: When you send over a candidate please include: LinkedIn Profile3-4 sentence write up Oracle CC&B Utilities Engineer Project Scope: Designs, documents, and implements new Enterprise application solutions within the IT environment for the
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Posted 5 hours ago

Customer Support Field Engineer

MK Software Solutions Inc

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Remote

Contract

Strictly EAD's only. Role: Customer Support Field EngineerLocation: RemoteLong Term Contract. Required Skills: At least 1 or 2 years of work experience in customer service/ Networking field.Detailed understanding of current network configuration and technology to ensure capacity and efficiency of the planned designs. Any experience in network configurations, technologies will be a plus. Excellent communication skills.
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Posted 2 days ago | Updated 1 day ago

Customer Identity and Access Management (CIAM) SME - Remote

Lorven Technologies, Inc.

•

US

Contract, Third Party

Position : Customer Identity and Access Management (CIAM) SME Location : US EST Remote Job Type: Contract Responsibilities We are seeking a skilled Customer Identity and Access Management (CIAM) Specialist with hands-on experience in Okta CIAM, Auth0, or Ping Identity to help design, implement, and optimize secure and seamless digital identity experiences for our external users. This role requires both technical expertise and customer-centric thinking to support secure onboarding, authentica
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Posted 5 days ago | Updated 1 hour ago

Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO

VDart, Inc.

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Remote

Contract, Third Party

Job Title: Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO Location: Remote Duration/Term: Long Term Contract Job Description: We are seeking experienced SMEs (Subject Matter Experts) in Billing, Customer/1 Billing, Finance, and Sales Orders (SO) to provide expert-level guidance and support. The ideal candidate will have a deep understanding of billing processes, financial systems, customer billing, and sales order management. Key Responsibilities: Billing & Customer/1
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Posted 5 days ago

Senior Distinguished I - Software Engineer, Customer Care Technology

Walmart Inc.

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Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do Are you passionate about applying cutting-edge GenAI technology to revolutionize customer service? Do you dream of playing a technical leadership role that will shape the future of the customer service experience at Walmart's scale? If you possess exceptional technical expertise, curiosity, and a desire to build scalable products with GenAI, this opportunity may be for you. As a Senior Distinguished I, Software Engineer with the Customer Care Technology team, yo
Posted 7 days ago | Updated 1 hour ago

Looking for Solution Architect - Customer Engagement || Remote

Anveta Inc

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Remote

Third Party, Contract

Role: Solution Architect - Customer Engagement Duration: 6+ Months Location: Remote Job Description: Need 15+ years of Cloud Solution Architect with Ecommerce experience. Cloud (AWS/Azure/Google Cloud Platform) Ecommerce Infrastructure Security Integration Web based Technologies supporting Sales B2C Platforms CRM Experience such as SalesForce.com Ability to design and solution for Digital Marketing and PIM systems. End-User Service (B2C) & Customer Management experience Experience with Product S
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Posted 8 days ago | Updated 8 days ago

Cloud Migration -IT Infrastructure experience & Portfolio Management Customer Engagement Manager

EVEREST CONSULTING GROUP, INC

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Remote

Contract, Third Party

Role: Customer Engagement Manager - Cloud Migration & Portfolio Management Employment Type: Contract Work location: Any location in USA Working in EST Time Zone Work mode: Remote. Travel for a week twice in a quarter to customer location. Who you are: 14-16 years of experience with 7+ years of Program management 14 plus years of IT Infrastructure experience Experience in managing large-scale cloud migration projects. Knowledge of IT infrastructure, networking, and security principles. Experienc
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Posted 7 days ago

Customer Engagement Manager - Cloud Migration & Portfolio Management -EST hours / Remote

EVEREST CONSULTING GROUP, INC

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Remote

Third Party, Contract

Customer Engagement Manager - Cloud Migration & Portfolio Management Location/ Work Mode: working from USA location during EST hours / Remote Job Type: Contract to Hire Duration : 6 months subject to extension Interview Process-- Recruitment Prescreening- 20 minutes intro videocall, Technical 30 -45 minutes video call, Customer call 45- 60 minutes video call. Project Starting :- June 1st week Tentative 14-16 years of experience with 7+ years of Program management14 plus years of IT Infrastruct
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Posted 7 days ago

Sr Director, RWD Solution Engineering and Customer Success

McKesson Corporation

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Remote

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien
Posted 12 days ago | Updated 1 hour ago

Adobe Customer Journey Analytics Data Analyst 100% Remote Contract to Permanent Job

Zeektek

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Remote

Contract

We have a 6-month contract to hire position open for a Data Analyst level 5 who has an expert with CJA, minimum 7-10 years of experience in behavioral analytics, specializing in Adobe Analytics or Customer Journey Analytics. Must be expert level in data visualization, have extensive knowledge of Adobe Analytics/Adobe CIA dataset, story telling and attention to detail. Must be an expert with CJA 100% Remote.
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Posted 12 days ago | Updated 5 days ago

Customer Order Management Lead Infor M3

Zenox Global, LLC

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Remote

Third Party, Contract

Customer Order Management Lead Infor M3 Remote Long Term contract Full time resource to lead the sales workstream. This involves developing processes related to customer order management. This includes driving design and executing configuration, building functional specifications, supporting testing, and go-live for Infor M3 application. Previous experience implementing Infor M3.
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Posted 13 days ago