customer Jobs in Illinois

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Customer service Agent

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations
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Posted 60+ days ago | Updated 4 days ago

Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERE
Posted 36 days ago | Updated 2 hours ago

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

•

Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete
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Posted 50 days ago | Updated 10 days ago

Customer Data Governance Associate

McKesson Corporation

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Remote or Richmond, Virginia, USA

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien
Posted 17 days ago | Updated 5 hours ago

Senior Cyber Security Engineer II (Customer Engagement Technology)

Walgreens

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Deerfield, Illinois, USA

Full-time

Job Description Job Summary Protect Customer Engagement Technology (CET) organization's systems, networks, and data from cyber threats that include but not limited to Contact Center Platforms, Genesys, IVRs, Chat VA, 2 Way SMS, CPM, Salesforce and other as needed. Responsible for building, designing, documenting, implementing, maintenance and managing complex security solutions, as well as conducting threat assessments, vulnerability analyses, and incident response. Staying up to date on the l
Posted 60+ days ago | Updated 5 hours ago

Data Scientist (L5) - Customer Service

Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding
Posted 60+ days ago | Updated 5 hours ago

Sr Customer Data Scientist-REMOTE

Designer Brands Inc.

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Remote or Columbus, Ohio, USA

Full-time

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and acce
Posted 32 days ago | Updated 5 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 60+ days ago | Updated 5 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 47 days ago | Updated 5 hours ago

Technical Support Specialist

Talent Groups

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Remote

Contract

Title: Technical Support Specialist Location: Westminster, CO (80021) / Remote Employment Type: 6-Month W2 Contract (No C2C or Sponsorship) Join a leading enterprise software company in Westminster, CO, as a Technical Support Specialist. Ideal candidates should have previous experience in high-volume technical support settings, proficiency in Microsoft Excel and Word, and effective customer communication skills. Requirements: 2 years of experience in chat, email, and phone customer support, demo
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Posted 1 day ago | Updated 1 day ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 8 days ago | Updated moments ago

GainSight Consultant / Architect

Dawar Consulting

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Remote

Contract

Our client, a global leader in providing governance, risk, and compliance (GRC) solutions, is looking for a GainSight Consultant / Architect (100% remote). Job Duration: 6+ months (possibility of further extension) Job Summary: In this role, the consultant will focus on improving product usage tracking, creating customer health scores, and supporting various administrative tasks in Gainsight. This position is vital for building and optimizing automated customer health scoring systems, integratin
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Posted 14 days ago | Updated 14 days ago

Gainsight Solution Architect

Enterprise Minds

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Remote

Contract

We are looking for a Gainsight Solution Architect. Popular CSM Tools: Gainsight: A comprehensive CSM platform focused on digital customer success and community engagement.ChurnZero: Known for its visibility and engagement monitoring to reduce churn.Planhat: Offers a 360-degree view of customer data and enables goal setting and playbooks for customer success.Totango: Provides real-time customer data, segmentation, and automated workflows.Zendesk: A popular platform for customer service and suppo
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Posted 8 days ago | Updated 1 day ago

Sentinel One Admin- Remote (20-30 hours per week)

Calance

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Remote or Houston, Texas, USA

Contract

Role Overview: The resource will provide day-to-day Sentinel One support and assist with several in-flight projects. This includes: Maintaining and upgrading agents (including EOL updates) Troubleshooting agent issues and writing exclusion rules Supporting group clean-up and legacy phase-out efforts Enabling full functionality in customer-facing environments (currently detect-only) Rolling out extended vulnerability scanning on servers Documenting and cleaning up exception processes Coordinating
Posted 6 days ago | Updated 2 hours ago

Oracle Utilities Analytics Warehouse (OUAW) Consultant with Oracle CC&B/C2M

Tekgeminus Solutions Inc.

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Remote

Full-time, Third Party

Job Title: Oracle Utilities Analytics Warehouse (OUAW) Consultant with Oracle CC&B/C2M Location: Remote Experience: 8+ Years Job Type: Full-time / Contract Job Summary: We are looking for an experienced Oracle Utilities Analytics Warehouse (OUAW) Consultant with strong knowledge of Oracle Customer Care and Billing (CC&B) and/or Customer to Meter (C2M) systems. The ideal candidate will be responsible for implementing, configuring, and supporting data analytics and reporting solutions for utilitie
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Posted 7 days ago

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

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Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl
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Posted 6 days ago | Updated 19 hours ago

SAP SD Consultant (Canada Position)

Next Level Business Services, Inc.

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Remote

Third Party, Contract

8+ of Overall experience in SAP BP/SD (Sales and Distribution processes) Implementations / Rollouts 1 - 2 Yrs. of experience with S/4 HANA Implementations / Rollout experience SAP S/4 HANA data migration expertise in SAP Sales and Distribution Master / transaction data including Customer Master (BP), Routes, Route Determination, Pricing Conditions, Rebates, Customer Credit Data, Customer Material info-records etc.. Experience with creating functional documentation for data migration field mappin
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Posted 19 hours ago

New Relic

Orasi Software

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Remote

Contract

Experience implementing New Relic, specifically for Kubernetes .net. They need to have a decent amount of experience and help guide the customer, not just complete tasks
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Posted 15 hours ago | Updated 15 hours ago

Desktop Support Technician

Sunrise Systems, Inc.

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Chicago, Illinois, USA

Contract

Job Title: Desktop Support Technician Job ID: 25-08552 Location: Chicago, IL Duration: 09 Months On ContractRequired Skills:Desktop/Laptop repair and support experienceWindows 10/11 supportmacOS support (Ventura, Sonoma preferred; Monterey acceptable)Server experience (desktop/laptop level)Professional A/V support experienceKey Responsibilities:Full A/V support for meetings, town halls, and presentationsPerform hardware/software repairs and low-complexity installationsProvide onsite end-user su
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Posted 6 days ago | Updated moments ago

QSR Domain Consulting Partner

Avance Consulting

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Remote

Full-time

Job Description Highly experienced and strategic QSR Domain Consulting Partner to lead advisory engagements, drive IT services and solution sales, and build and grow our QSR (Quick Service Restaurant) industry practice. This role demands a deep understanding of the QSR sector, strong consulting acumen, and the ability to translate client business needs into technology-enabled solutions that drive measurable outcomes. Key Responsibilities: Advisory Leadership: Lead high-impact consulting engagem
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Posted 1 day ago