customer Jobs in Illinois

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Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 60+ days ago | Updated 9 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 52 days ago | Updated 9 hours ago

Mobile Device Management Engineer

Boston Associate Software Systems

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Remote

Contract

Experience in MDM solutions Experience in customer service and client-facing roles. Proficiency with Intune and Azure tools. Detail-oriented with a focus on process and quality
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Posted 5 days ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 14 days ago | Updated 13 hours ago

Helpdesk Specialist

Patriot Talent Solutions

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Remote

Contract

Remote | Helpdesk Specialist | Full-time We are actively recruiting a Helpdesk Specialist for our client in Knoxville, TN. This is a fully remote contract opportunity. This position is based out of the client's corporate office, and will supplement the service desk team. Ideally, you will possess substantial experience in managing phone queues and will have previously worked in a large corporate setting. Must be proactive, highly motivated, and prioritize exceptional customer support above all.
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Posted 3 days ago

GainSight Consultant / Architect

Dawar Consulting

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Remote

Contract

Our client, a global leader in providing governance, risk, and compliance (GRC) solutions, is looking for a GainSight Consultant / Architect (100% remote). Job Duration: 6+ months (possibility of further extension) Job Summary: In this role, the consultant will focus on improving product usage tracking, creating customer health scores, and supporting various administrative tasks in Gainsight. This position is vital for building and optimizing automated customer health scoring systems, integratin
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Posted 20 days ago | Updated 20 days ago

Senior Power Platform Developer

Raas Infotek LLC

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Remote

Contract

Senior Power Platform Developer Remote12+ monthsPower Platform Certifications are a huge plus! Project Overview Seeking an experienced Power Platform Developer to design and build a comprehensive customer service portal using Power Pages and Power BI.This role will deliver a self-service platform that enables customers to complete product registrations, setup subscriptions, reorder products, track compliance status across different levels of the organization.Key Responsibilities Technical Dev
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Posted 3 days ago

Helpdesk Analyst

Galent

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Remote

Contract, Third Party

Hello , My name is Chindhu Prasad and I am a Staffing Specialist at Galent. I am reaching out to you on an exciting job opportunity with one of our clients. Job Title - Helpdesk Analyst Location - 100% remoteJob Description: Helpdesk analyst Excellent verbal and written skills for helpdesk voice and non voice interactions Excellent empathetic and efficient customer service skills over voice and non voice lines supporting incoming call and chats for registration/logon, navigation questions, and t
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Posted 8 hours ago

Implementation Manager

LaSalle Network

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Remote

Contract

Implementation Manager About the Role We are seeking a highly organized and client-focused Implementation Manager to support the onboarding and integration of new clients into our financial systems. This role serves as the key liaison between the client, sales team, and account management, ensuring smooth transitions and high client satisfaction. This is a remote, 6-month contract role, ideal for candidates who excel in fast-paced environments and enjoy managing multiple moving pieces. Key Re
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Posted 4 days ago | Updated 2 hours ago

SAP IBP Order-Based Planning (OBP) Solution Architect

NR Consulting LLC

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Remote

Contract

Role: SAP IBP Order-Based Planning (OBP) Solution Architect Location: Customer based in California (candidates must be open to travel) Duration: 3 to 6 months (Contract) Start Date: Mid Aug Description: Solution Architect with strong experience in Order Based Planning (OBP)Should have 3 to 4 OBP implementation experienceMust have strong OBP Deployment Optimizer implementation experienceShould have good semicon / Hi-tech experienceHands on experience in OBP, Deployment Optimizer and TS Supply pl
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Posted 13 hours ago

Communication and Program Support Specialist

Veterans Sourcing Group

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Remote

Contract

Title: Communications Consultant Location: 100% Remote Duration: 6+ Months with Potential for extension or temp-to-hire Key Responsibilities: Communications Planning & Execution Draft and manage internal communications (emails, business-critical updates, executive messages) Plan, prep, and follow up on All Hands meetings and AMAs (Ask me anything) Support awards and anniversary comms, Q&A, and hosting needs Strategic Program & Executive Support Create, edit, and review slides and materials for l
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Posted 5 days ago

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

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Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl
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Posted 12 days ago | Updated 3 days ago

IT Oracle CC&B Analyst - Remote

Irvine Technology Corporation (ITC)

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Remote or Phoenix, Arizona, USA

Contract

Oracle CC&B Analyst Remote (Contract-to-Hire) Our client is seeking a highly skilled Oracle CC&B Analyst to join their team and support the ongoing development and optimization of Oracle Utilities Customer Care and Billing solutions. This is a contract-to-hire opportunity offering a collaborative, mostly remote environment with excellent long-term benefits and career advancement potential. The ideal candidate is a strong functional analyst with development capabilities, prior utilities experie
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Posted 3 days ago | Updated moments ago

New Relic

Orasi Software

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Remote

Contract

Experience implementing New Relic, specifically for Kubernetes .net. They need to have a decent amount of experience and help guide the customer, not just complete tasks
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Posted 6 days ago | Updated 6 days ago

SAP SD Consultant (Canada Position)

Next Level Business Services, Inc.

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Remote

Third Party, Contract

8+ of Overall experience in SAP BP/SD (Sales and Distribution processes) Implementations / Rollouts 1 - 2 Yrs. of experience with S/4 HANA Implementations / Rollout experience SAP S/4 HANA data migration expertise in SAP Sales and Distribution Master / transaction data including Customer Master (BP), Routes, Route Determination, Pricing Conditions, Rebates, Customer Credit Data, Customer Material info-records etc.. Experience with creating functional documentation for data migration field mappin
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Posted 6 days ago

Salesforce Developer with DataCloud Certification (W2 Only)

SidRam Technologies

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Remote

Contract

Salesforce Develoeper Remote Contract Note: Salesforce Data Cloud Certification A Salesforce Data Cloud Developer specializes in designing, developing, and implementing data solutions within the Salesforce Data Cloud (formerly known as Salesforce Customer Data Platform). This role involves integrating, managing, and analyzing large volumes of customer data across various sources, enabling businesses to deliver personalized customer experiences. The developer works with Salesforce's tools and tec
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Posted 7 days ago

Desktop Support Technician

Sunrise Systems, Inc.

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Chicago, Illinois, USA

Contract

Job Title: Desktop Support Technician Job ID: 25-08552 Location: Chicago, IL Duration: 09 Months On ContractRequired Skills:Desktop/Laptop repair and support experienceWindows 10/11 supportmacOS support (Ventura, Sonoma preferred; Monterey acceptable)Server experience (desktop/laptop level)Professional A/V support experienceKey Responsibilities:Full A/V support for meetings, town halls, and presentationsPerform hardware/software repairs and low-complexity installationsProvide onsite end-user su
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Posted 12 days ago | Updated 13 hours ago

SAP Fieldglass Functional Consultant (VISA INDEPENDENT CANDIDATES ONLY)

SumasEdge Corporation

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Remote

Contract, Third Party

Job Summary: The SAP Fieldglass Functional Consultant is ultimately responsible for the successful delivery of the project and the customer-experience along the way. The consultant will be considered a subject matter expert in the SAP Fieldglass application and will be called upon to consult on best practices. Job Responsibilities: Driving customer behavior towards Best-in-Class solutionsLeading Fit-to-Standard and Delta Design workshopsCapturing configuration values from Fit-to-Standard Worksho
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Posted 4 days ago | Updated 12 hours ago

Field Project Manager

Boston Associate Software Systems

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Remote

Contract

LAN: Administrative, instructional, and service Local Area Networks (LANs) separated via virtual LANs 6+ years of Project Management experience in the Data Networking industry. 6+ years of on-site Field Project Management in Network Infrastructure Installation and Deployment. 5+ years of customer service experience and client-facing roles, interacting with vendors and end-users.
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Posted 3 days ago

SNOWFLAKE SENIOR SOLUTIONS ARCHITECT

Lincoln Softtech LLC

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Remote

Contract

SNOWFLAKE SENIOR SOLUTIONS ARCHITECTRemote6+ Months Directly engage with customers individually or as part of a technical delivery teamOversee and advise on the implementation of the customers Snowflake platformDemonstrate technical leadership through personally developed code, solution architectures and implementation recommendationsAct as a trusted advisor to customer executive leadership for thought leadership and solution approachesExtract business requirements from customers and translate
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Posted 16 hours ago