•Remote or Jersey City, New Jersey, USA
Role: CRM Solution Architect Location: New Jersey- Onsite Key Responsibilities: Design end-to-end CRM architecture solutions that meet business objectives and technical requirements. Lead the CRM strategy, roadmap, and platform governance aligned with customer experience goals. Collaborate with business units to gather requirements, define technical specifications, and recommend best practices. Ensure CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot, etc.) are optimized for performan