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Remote Customer Care Voice Associate

NTT DATA Americas, Inc

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Remote or Dallas, Texas, USA

Contract

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services a
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Posted 11 days ago | Updated moments ago

Mainframe COBOL, Customer/1, Billing Finance

Techim INC

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Remote

Contract

Position : Mainframe COBOL, Customer/1, Billing Finance Location: Remote MF COBOL, Customer/1,BillingFinance "Expert Knowledge: Provide specialized insights in customer service and service order management. Technical Support: Resolve customer issues and provide functional support. Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution. Mentoring: Train and mentor new associates during onboarding. Knowled
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Posted 12 days ago | Updated 2 days ago

Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi
Posted 36 days ago | Updated moments ago

Customer Service Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 07+ Months Contract opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-67339 Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Shift Schedule: 8 AM - 4:30 PM
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Posted 4 days ago

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

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Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer ServiceLocation: Chicago, IL / RemoteDuration: Full-time / Long-Term Contract About UsZion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position SummaryWe are looking for a Solution Architect
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Posted 60+ days ago | Updated 17 days ago

Systems Software Analyst/Customer Facing

Case Interactive

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Remote

Full-time

Systems Analyst Job Requirements Required Skills and Experience: A minimum of 5 years of experience as an analyst in software development (excluding education and internships).Comprehensive understanding of the software development lifecycle, including collaboration with business stakeholders and IT teams, business proposal analysis, task decomposition, and solution design and documentation.Strong skills in structuring information and identifying key elements.Excellent verbal and written communi
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Posted 60+ days ago | Updated 3 hours ago

Customer Support Manager of Managed Services - Remote

C4 Technical Services

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Remote

Full-time

Head of Maintenance & Managed Services Direct Hire As the Head of Maintenance & Managed Services, you'll be at the forefront of our customer support strategy. You'll define, plan, and direct services to ensure our customers receive high quality 24/7/365 support, Managed Services offerings, and SaaS operational support. Your leadership will provide value-add operational assistance, to drive further customer satisfaction and retention across Incognito's global customer base. Your role will invol
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Posted 50 days ago | Updated 8 hours ago

Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERE
Posted 36 days ago | Updated moments ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 15 days ago | Updated 4 hours ago

Senior Software Engineer, Customer Enablement

CVS Health

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Remote or Hartford, Connecticut, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 60+ days ago | Updated 4 hours ago

Salesforce Technical Consultant

Oloop Technology Solutions

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Remote or Aurora, Illinois, USA

Third Party, Contract

Job Title: Senior Salesforce CPQ Technical Architect Location: Remote Duration: 5-month contract to begin with Job Description: Needed: CPQ+ SME with recent hands-on CPQ experience that can document solution design on user stories. Needs to have strong customer-facing skills. Travel onsite 2-3 times throughout the duration.
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Posted 3 days ago

Mainframe Cobol Developer

Techim INC

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Remote

Contract

Hi, Greetings of the day!! Mainframe Cobol Developer Remote MF COBOL, Customer/1, Billing Finance "Expert Knowledge: Provide specialized insights in customer service and service order management.Technical Support: Resolve customer issues and provide functional support.Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution.Mentoring: Train and mentor new associates during onboarding.Knowledge Maintenan
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Posted 12 days ago | Updated 2 days ago

Automotive Advisor

EA Team, Inc.

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Remote

Full-time

Job Title: Automotive Advisor/technician Roles Location: 100% remoteDuration: Full time Responsibilities:It is a 100% remote role but must speak French Several roles for Automotive (technician, Customer Support, Service Advisor, Parts Advisor and ETC)Job Overview:This position is upselling customers to buy additional warranties on new car purchases.This position provides support to agents, clients, and customers by adjudicating claims, providing claims status and resolving or escalating customer
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Posted 2 days ago

Informatica IDQ/MDM Developer

AVA Consulting

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Remote

Contract

AVA Consulting is seeking an IDQ/MDM Developer Location: Remote US (EST or CST Time Zone) U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Description: Follows company software development lifecycle to design, code, configure, test, debug, and document system and application programs. Assists in preparing technical design specifications based on functional requirements and analysis documents. Reviews functional requirements,
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Posted 9 days ago | Updated 1 day ago

Salesforce Technical Architect (CPQ)

Get A Whiz

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Remote

Contract

Job Title: Salesforce Technical Architect with CPQ Experience Location: Remote (Occasional Client Visit in NYC) We are seeking an experienced Salesforce Technical Architect with deep expertise in Configure, Price, Quote (CPQ) systems. The ideal candidate will be a CPQ Subject Matter Expert (SME) with recent hands-on implementation and solution design experience. This role requires a strong technical background, the ability to convert user stories into solution designs, and excellent communicati
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Posted 2 days ago

MS Dynamics D365 CE Functional SME

Lawrence Ash

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Remote

Contract, Third Party

Job Description: MS Dynamics Product/Technology Expert is a service delivery focused subject matter expert. They are responsible for incident metrics such as Customer Satisfaction (quality of the support experience), frontline engineer technical readiness and process compliance. They provide in-depth technical & subject matter expertise for one or more services or scenarios. Their primary accountability is to the engineers, focusing on the higher volume services and engaging through technical &
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Posted 2 days ago

Senior Technical Business Analyst || Remote

Apetan Consulting

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New Jersey, USA

Part-time, Contract, Third Party

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner
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Posted 5 days ago | Updated 4 days ago

Adobe CJA Analyst

SPECTRAFORCE TECHNOLOGIES Inc.

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Remote

Contract

Job Title: Data & Analytics Platform Engineer Duration: 8 months with possible Location: Remote (Remote in the 28 states: North Carolina, Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming will be allowed to maintain their current residence and work remotely.) Interview Process - 2
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Posted 29 days ago

Senior Product Manager

Kforce Technology Staffing

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Remote or Austin, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client seeking a fully remote Senior Product Manager to join their team. Summary: For both IOS and Android, the apps are 50% legacy and 50% new code (objective C/swift And Java/Kotlin) and they are looking to move completely to new UI and backends. They plan to have the app running on Kotlin and Jetpack compose, and Swift and SwiftUI for IOS. They are looking for a Senior Product Manager who is well-versed within product and experience with mobile apps at scale. Th
Posted 4 days ago | Updated 2 hours ago

Sr Business Analyst _Remote

Prudent Technologies and Consulting

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Remote

Contract

Sr Business Analyst _Remote 12 months contract with Possible extension Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications. Experience with Salesforce or similar CRM systems Experience with ServiceNow Expertise with Microsoft Office tools such as Visio, PPT, Word, etc. Ability to work independ
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Posted 43 days ago | Updated 5 days ago