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Senior Distinguished I - Software Engineer, Customer Care Technology

Walmart Inc.

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Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do Are you passionate about applying cutting-edge GenAI technology to revolutionize customer service? Do you dream of playing a technical leadership role that will shape the future of the customer service experience at Walmart's scale? If you possess exceptional technical expertise, curiosity, and a desire to build scalable products with GenAI, this opportunity may be for you. As a Senior Distinguished I, Software Engineer with the Customer Care Technology team, yo
Posted 60+ days ago | Updated 9 hours ago

Data Scientist (L5) - Customer Service

Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding
Posted 59 days ago | Updated 9 hours ago

Sr Customer Data Scientist-REMOTE

Designer Brands Inc.

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Remote or Columbus, Ohio, USA

Full-time

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and acce
Posted 31 days ago | Updated 9 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 60+ days ago | Updated 9 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 46 days ago | Updated 9 hours ago

Technical Support Specialist

Talent Groups

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Remote

Contract

Title: Technical Support Specialist Location: Westminster, CO (80021) / Remote Employment Type: 6-Month W2 Contract (No C2C or Sponsorship) Join a leading enterprise software company in Westminster, CO, as a Technical Support Specialist. Ideal candidates should have previous experience in high-volume technical support settings, proficiency in Microsoft Excel and Word, and effective customer communication skills. Requirements: 2 years of experience in chat, email, and phone customer support, demo
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Posted 19 hours ago | Updated 19 hours ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 8 days ago | Updated 1 day ago

GainSight Consultant / Architect

Dawar Consulting

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Remote

Contract

Our client, a global leader in providing governance, risk, and compliance (GRC) solutions, is looking for a GainSight Consultant / Architect (100% remote). Job Duration: 6+ months (possibility of further extension) Job Summary: In this role, the consultant will focus on improving product usage tracking, creating customer health scores, and supporting various administrative tasks in Gainsight. This position is vital for building and optimizing automated customer health scoring systems, integratin
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Posted 14 days ago | Updated 14 days ago

Gainsight Solution Architect

Enterprise Minds

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Remote

Contract

We are looking for a Gainsight Solution Architect. Popular CSM Tools: Gainsight: A comprehensive CSM platform focused on digital customer success and community engagement.ChurnZero: Known for its visibility and engagement monitoring to reduce churn.Planhat: Offers a 360-degree view of customer data and enables goal setting and playbooks for customer success.Totango: Provides real-time customer data, segmentation, and automated workflows.Zendesk: A popular platform for customer service and suppo
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Posted 8 days ago | Updated 5 hours ago

Sentinel One Admin- Remote (20-30 hours per week)

Calance

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Remote or Houston, Texas, USA

Contract

Role Overview: The resource will provide day-to-day Sentinel One support and assist with several in-flight projects. This includes: Maintaining and upgrading agents (including EOL updates) Troubleshooting agent issues and writing exclusion rules Supporting group clean-up and legacy phase-out efforts Enabling full functionality in customer-facing environments (currently detect-only) Rolling out extended vulnerability scanning on servers Documenting and cleaning up exception processes Coordinating
Posted 5 days ago | Updated 6 hours ago

Oracle Utilities Analytics Warehouse (OUAW) Consultant with Oracle CC&B/C2M

Tekgeminus Solutions Inc.

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Remote

Full-time, Third Party

Job Title: Oracle Utilities Analytics Warehouse (OUAW) Consultant with Oracle CC&B/C2M Location: Remote Experience: 8+ Years Job Type: Full-time / Contract Job Summary: We are looking for an experienced Oracle Utilities Analytics Warehouse (OUAW) Consultant with strong knowledge of Oracle Customer Care and Billing (CC&B) and/or Customer to Meter (C2M) systems. The ideal candidate will be responsible for implementing, configuring, and supporting data analytics and reporting solutions for utilitie
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Posted 6 days ago

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

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Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl
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Posted 6 days ago | Updated moments ago

SAP SD Consultant (Canada Position)

Next Level Business Services, Inc.

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Remote

Third Party, Contract

8+ of Overall experience in SAP BP/SD (Sales and Distribution processes) Implementations / Rollouts 1 - 2 Yrs. of experience with S/4 HANA Implementations / Rollout experience SAP S/4 HANA data migration expertise in SAP Sales and Distribution Master / transaction data including Customer Master (BP), Routes, Route Determination, Pricing Conditions, Rebates, Customer Credit Data, Customer Material info-records etc.. Experience with creating functional documentation for data migration field mappin
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Posted moments ago

QSR Domain Consulting Partner

Avance Consulting

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Remote

Full-time

Job Description Highly experienced and strategic QSR Domain Consulting Partner to lead advisory engagements, drive IT services and solution sales, and build and grow our QSR (Quick Service Restaurant) industry practice. This role demands a deep understanding of the QSR sector, strong consulting acumen, and the ability to translate client business needs into technology-enabled solutions that drive measurable outcomes. Key Responsibilities: Advisory Leadership: Lead high-impact consulting engagem
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Posted 1 day ago

Kronos Consultant (Data Hub/Client-Facing)

S Linx LLC

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Remote

Contract

Role: Kronos Consultant (Data Hub/Client-Facing) / Reporting Specialist Location: Remote-USA Job Details We are seeking a hands-on UKG Datahub / Reporting Specialist with strong client-facing capabilities and excellent communication skills. This role demands an individual who can seamlessly manage customer interactions, understand reporting needs, and deliver tailored UKG reporting and analytics solutions. Responsibilities: Work directly with clients to gather reporting and data integration requ
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Posted 21 days ago

Salesforce Developer with DataCloud Certification (W2 Only)

SidRam Technologies

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Remote

Contract

Salesforce Develoeper Remote Contract Note: Salesforce Data Cloud Certification A Salesforce Data Cloud Developer specializes in designing, developing, and implementing data solutions within the Salesforce Data Cloud (formerly known as Salesforce Customer Data Platform). This role involves integrating, managing, and analyzing large volumes of customer data across various sources, enabling businesses to deliver personalized customer experiences. The developer works with Salesforce's tools and tec
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Posted 1 day ago

IT Consultant

GLOBAL VISSE INC

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Remote

Contract

IT Consultant Location: Remote (EDT)Duration: 12 Months+ This role is pure IT focused someone who has implemented and managed CI/CD pipelines, code deployments etc. Must be considered a US Person in compliance with US ITAR regulationsPossess excellent written and verbal communication skillsDemonstrated expertise with one or more of the following: GitHub, Confluence, Artifactory, JIRA (Administrative knowledge of these tools is a plus)Listen, prioritize, and document customer requests and issue
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Posted 2 hours ago

Data and Analytics Consulting Partner

Avance Consulting

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Remote

Full-time

Job Description Data and Analytics Consulting Partner who can be a peer to the client's CDO/CDAO to shape the Enterprise Data & Analytics strategy, provide hands on guidance to convert the strategy to architecture and actionable plan. Furthermore, to shape large Data and Analytics opportunities for client. Prior experience in Banking Financial and Insurance combined with strong articulation skills, strategic Thinking exposure, Leadership traits, Strong business acumen, Customer focus, Social a
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Posted 1 day ago

Saviynt Implementation Consultant

Nityo Infotech Corporation

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Remote

Contract

Role: Saviynt Implementation Consultant Location: Remote Contract Job Responsibilities Deploy Saviynt Identity Governance workflows / connectors to meet customer requirementsDesign, deploy, implement, and integrate Saviynt with critical applications and infrastructureFollow approved life cycle methodologies, create documentation for design and testingAssist operations team as required, coordinate with product engineering teamResolve technical issues through debugging, research, and investigation
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Posted 3 hours ago

SAP Merchandising Consultant

Sakin Tech

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Remote

Contract

Job Title: SAP Merchandising Consultant Location: Remote (10-15% travel required to Greenville, SC) Ability to support all stages of a SAP Retail implementation with a focus on Merchandising and Pricing & Promotions Understand Retail Business Practices/ Best Practices and the customer environment to provide recommendations with regards to future business and solution opportunities
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Posted 3 hours ago