customer Jobs in Washington

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Operations/Customer Service Delivery Manager

GovCIO

Bethesda, Maryland, USA

Full-time

Overview GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities The CSDM role's responsibilities include but are not limited to: Work with the NS program manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of im

OCTO - Helpdesk/ Customer Support Entry

Rizeup Technology Training LLC

Washington, District of Columbia, USA

Full-time

The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Hours - 9:30 AM - 6:00 PM Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issu

Helpdesk/ Customer Support Entry

TriosysIT Inc.

Washington, District of Columbia, USA

Contract, Third Party

The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Hours - 9:30 AM - 6:00 PM Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issue

SAP O2C (Order-to-Cash) Contract Customer Functional Consultant

Accenture LLP

Washington, District of Columbia, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative

Customer Service Analysts/Contact Center Support - Only W2

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually.Closed workspace (any room that can be closed by a door, office, bedroom, etc.)No shared living spaces unless living aloneIf the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.)Highspeed Internet verification (screenshot of bandwidth, Fi

Customer Order Management Lead Infor M3

Voto Consulting LLC

Remote

Contract

Location: Remote (USA) Interview Process: Video Interview Role Overview:Grant Thornton is seeking a Customer Order Management Lead with strong functional expertise in Infor M3 to lead the sales workstream of a key implementation project. This is a full-time consulting role focused on process design, system configuration, functional specifications, testing, and supporting go-live activities within the Infor M3 platform. Key Responsibilities:Lead the sales workstream related to customer order m

Customer Support Analyst

SAIC

Quantico, Virginia, USA

Full-time

Job ID: 2504996 Location: QUANTICO, VA, US Date Posted: 2025-04-29 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description The Air Force and Combatant Commands Business Group of SAIC is seeking a Customer Support Analyst to support a transformational infrastructure program for DCSA in Quantico, VA.

SAP Customer Data Platform (CDP) Expert

Key Infotek LLC

Remote

Contract, Third Party

Job Title: SAP Customer Data Platform (CDP) Expert Job Description: We are seeking a highly skilled SAP Customer Data Platform (CDP) Expert to join our team. In this role, you will be responsible for the successful implementation, optimization, and management of SAP's Customer Data Platform solutions. You will work with cross-functional teams to unify customer data from multiple sources, ensuring a seamless and personalized customer experience across all touchpoints. This role requires strong te

SAP Customer Data Cloud (CDC) Expert

Key Infotek LLC

Remote

Contract, Third Party

Job Title: SAP Customer Data Cloud Expert Job Description: We are seeking a highly skilled SAP Customer Data Cloud (CDC) Expert to join our team. In this role, you will be responsible for implementing, configuring, and optimizing SAP Customer Data Cloud (formerly Gigya) solutions to help businesses manage customer identities, preferences, and data. You will work closely with marketing, IT, and data teams to ensure seamless integration of customer data into personalized customer journeys, data pr

Oracle Customer-To-Meter Integration Architect (16954)

Baer

Remote

Contract

Baer is looking for Oracle Customer-To-Meter Integration Architect for a 6+ month project located in Davenport, Iowa. Title: Oracle Customer-To-Meter Integration Architect Location: Hybrid Davenport, Iowa Duration: 6 months Rate: Hourly Plus Expenses Reimbursed Description: Design and implement scalable, high-performing integration architecture aligned with business and technical requirements.Serve as the subject matter expert for integration architecture and Oracle C2M implementations.Collabo

Technical Customer Support (US Remote)

Motorola Solutions

Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Customer Billing & Order Management Expert

VDart, Inc.

Remote

Contract, Third Party

Job Title: Customer Billing & Order Management Expert Location: Remote Duration/Term: Long Term Contract Job Description: We are seeking experienced SMEs (Subject Matter Experts) in Billing, Customer/1 Billing, Finance, and Sales Orders (SO) to provide expert-level guidance and support. The ideal candidate will have a deep understanding of billing processes, financial systems, customer billing, and sales order management. Key Responsibilities: Billing & Customer/1 Billing: Lead the design,

Microsoft Teams Customer Engineer-

JDA TSG

Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated comp

Customer Support Engineer, EMS Reliance (XA 21) Product Developer Lead

radient.ai

Remote

Contract, Third Party

Role: Customer Support Engineer, EMS Reliance (XA 21) Product Developer Lead Location: Remote must skill: EMS, XA21, Reliance, SCADA, Power Systems Role Description: XA21/ Reliance Product Development activities, especially on the modelling side, understanding bugs and fixing them. Ability to lead a team and assign activities related to product development Aware of Agile Development activities, able to be tech lead / PO for Scrum teams. Knowledge transfer write user/technical documentation and

Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO

VDart, Inc.

Remote

Third Party, Contract

Job Title: Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO Location: Remote Duration/Term: Long Term Contract Job Description: We are seeking experienced SMEs (Subject Matter Experts) in Billing, Customer/1 Billing, Finance, and Sales Orders (SO) to provide expert-level guidance and support. The ideal candidate will have a deep understanding of billing processes, financial systems, customer billing, and sales order management. Key Responsibilities: Billing & Customer/1

Project Administrative Support Specialist - ( Full Time ) - Location: Wilmington, NC or Remote in USA allowed for qualified candidates (matching EST work time) Travel to Customer site as needed if remote.

Dornan Technologies

Remote or Wilmington, North Carolina, USA

Full-time

Job Title: Project Administrative Support Specialist Openings 15 Job Overview: The Project Administrative Support Specialist will play a crucial role in ensuring the smooth execution of large capital projects. This position requires a detail-oriented individual with strong organizational skills to manage documentation, follow established processes, and maintain configuration management. Example projects that this role may be dedicated to including: Process creation and Procedure WritingProject C

Associate, Customer Care

Xoriant Corporation

Remote

Contract

Job Title: Associate, Customer Care Duration: 3+ months contract Location: Remote, USA Overview: Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you ll find fulfillment in embracing challenges that allow your exceptional

Remote-Customer Service Analysts/Contact Center Support-CH

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,

Customer Support Engineer-ADMS S3 Core (DMS/OMS)

Centraprise Corp

Remote

Full-time

Role 1# - Customer Support Engineer-ADMS S3 Core (DMS/OMS) Utilities : Electric grid (Transmission and Distribution) Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools.Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete