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Systems Software Analyst/Customer Facing

Case Interactive

•

Remote

Full-time

Systems Analyst Job Requirements Required Skills and Experience: A minimum of 5 years of experience as an analyst in software development (excluding education and internships).Comprehensive understanding of the software development lifecycle, including collaboration with business stakeholders and IT teams, business proposal analysis, task decomposition, and solution design and documentation.Strong skills in structuring information and identifying key elements.Excellent verbal and written communi
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Posted 60+ days ago | Updated moments ago

Customer Support Manager of Managed Services - Remote

C4 Technical Services

•

Remote

Full-time

Head of Maintenance & Managed Services Direct Hire As the Head of Maintenance & Managed Services, you'll be at the forefront of our customer support strategy. You'll define, plan, and direct services to ensure our customers receive high quality 24/7/365 support, Managed Services offerings, and SaaS operational support. Your leadership will provide value-add operational assistance, to drive further customer satisfaction and retention across Incognito's global customer base. Your role will invol
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Posted 52 days ago | Updated moments ago

Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERE
Posted 38 days ago | Updated 4 hours ago

Remote Customer Technical Support

ADT LLC

•

Remote or Jacksonville, Florida, USA

Full-time

Job Description Now hiring in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming. Position Summary: Are you a problem-solver? ADT is looking for qualified candidates that possess the ability to self-manage and work independently in a fast
Posted 20 hours ago | Updated 7 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 16 days ago | Updated 7 hours ago

Senior Software Engineer, Customer Enablement

CVS Health

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Remote or Hartford, Connecticut, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 60+ days ago | Updated 7 hours ago

Salesforce Technical Consultant

Oloop Technology Solutions

•

Remote or Aurora, Illinois, USA

Third Party, Contract

Job Title: Senior Salesforce CPQ Technical Architect Location: Remote Duration: 5-month contract to begin with Job Description: Needed: CPQ+ SME with recent hands-on CPQ experience that can document solution design on user stories. Needs to have strong customer-facing skills. Travel onsite 2-3 times throughout the duration.
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Posted 5 days ago | Updated 3 hours ago

HubSpot Senior Consultant - REMOTE

Apton Inc

•

Remote

Contract

Platform Expertise: Leverage in-depth knowledge of HubSpot s capabilities, including administration, configuration, and integration, to optimize client usage and enhance overall customer experience. Consultative Solutions: Collaborate with clients to assess their business needs, providing tailored recommendations and strategies that align with their goals and maximize the effectiveness of the HubSpot platform. Implementation & Configuration: Lead the setup and configuration of HubSpot tools, ens
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Posted 3 hours ago

Mainframe Cobol Developer

Techim INC

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Remote

Contract

Hi, Greetings of the day!! Mainframe Cobol Developer Remote MF COBOL, Customer/1, Billing Finance "Expert Knowledge: Provide specialized insights in customer service and service order management.Technical Support: Resolve customer issues and provide functional support.Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution.Mentoring: Train and mentor new associates during onboarding.Knowledge Maintenan
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Posted 14 days ago | Updated 4 days ago

Oracle EBS Functional Financial

Xceed Technologies Inc

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Remote

Contract

Title: EBS Functional Financial Location: Remote, USA/Canada Duration: 6 months+ We are looking for EBS Application Functional Resources, 5-6 months, Remote project. The client is in Canadian customer/ government/security customer.
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Posted 3 hours ago

Oracle EBS Application Technical Developer

Xceed Technologies Inc

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Remote

Contract

Title: EBS Technical Developer Duration: (5-6 months) Location: Remote, USA/Canada We are looking for EBS Application Technical Resources. The project is a Tech/App upgrade, 5-6 months, Remote project. The client is in Canadian customer/ government/security customer.
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Posted 3 hours ago

Informatica IDQ/MDM Developer

AVA Consulting

•

Remote

Contract

AVA Consulting is seeking an IDQ/MDM Developer Location: Remote US (EST or CST Time Zone) U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Description: Follows company software development lifecycle to design, code, configure, test, debug, and document system and application programs. Assists in preparing technical design specifications based on functional requirements and analysis documents. Reviews functional requirements,
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Posted 10 days ago | Updated 3 hours ago

Salesforce Technical Architect (CPQ)

Get A Whiz

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Remote

Contract

Job Title: Salesforce Technical Architect with CPQ Experience Location: Remote (Occasional Client Visit in NYC) We are seeking an experienced Salesforce Technical Architect with deep expertise in Configure, Price, Quote (CPQ) systems. The ideal candidate will be a CPQ Subject Matter Expert (SME) with recent hands-on implementation and solution design experience. This role requires a strong technical background, the ability to convert user stories into solution designs, and excellent communicati
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Posted 4 days ago

MS Dynamics D365 CE Functional SME

Lawrence Ash

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Remote

Contract, Third Party

Job Description: MS Dynamics Product/Technology Expert is a service delivery focused subject matter expert. They are responsible for incident metrics such as Customer Satisfaction (quality of the support experience), frontline engineer technical readiness and process compliance. They provide in-depth technical & subject matter expertise for one or more services or scenarios. Their primary accountability is to the engineers, focusing on the higher volume services and engaging through technical &
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Posted 3 days ago

Senior Technical Business Analyst || Remote

Apetan Consulting

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New Jersey, USA

Part-time, Contract, Third Party

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner
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Posted 6 days ago | Updated 5 days ago

CX Researcher

Pyramid Consulting, Inc.

•

Remote

Contract

Immediate need for a talented CX Researcher. This is a 12+ Months Contract opportunity with long-term potential and is located in Charlotte, NC(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-69875 Pay Range: $64 - $67/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The UX Specialist II role collaborates
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Posted 3 hours ago

Adobe CJA Analyst

SPECTRAFORCE TECHNOLOGIES Inc.

•

Remote

Contract

Job Title: Data & Analytics Platform Engineer Duration: 8 months with possible Location: Remote (Remote in the 28 states: North Carolina, Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming will be allowed to maintain their current residence and work remotely.) Interview Process - 2
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Posted 30 days ago

Senior Product Manager

Kforce Technology Staffing

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Remote or Austin, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client seeking a fully remote Senior Product Manager to join their team. Summary: For both IOS and Android, the apps are 50% legacy and 50% new code (objective C/swift And Java/Kotlin) and they are looking to move completely to new UI and backends. They plan to have the app running on Kotlin and Jetpack compose, and Swift and SwiftUI for IOS. They are looking for a Senior Product Manager who is well-versed within product and experience with mobile apps at scale. Th
Posted 6 days ago | Updated moments ago

Sr Business Analyst _Remote

Prudent Technologies and Consulting

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Remote

Contract

Sr Business Analyst _Remote 12 months contract with Possible extension Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications. Experience with Salesforce or similar CRM systems Experience with ServiceNow Expertise with Microsoft Office tools such as Visio, PPT, Word, etc. Ability to work independ
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Posted 44 days ago | Updated 1 day ago

Knowledge Graph with Neo4j Developer @ Bay area, CA (100% Remote) - Contract

BURGEON IT SERVICES LLC

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Remote

Contract

Role: Knowledge Graph with Neo4j Developer Location: Bay area, CA (100% Remote) Duration: Long Term Contract JD customer is looking for someone who can build a couple of Proofs of Concept (PoCs) and write a white paper showcasing the benefits of using Neo4j within the Salesforce ecosystem. JD customer is looking for someone who can build a couple of Proofs of Concept (PoCs) and write a white paper showcasing the benefits of using Neo4j within the Salesforce ecosystem. Responsibilities: - Work w
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Posted 2 days ago