customer Jobs in rhode island

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Billing SME Customer Support System Customer/1

Narvee Tech Inc

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Remote

Contract

Job Title: Billing SME CSS (Customer Support System) Customer/1 Duration: 12 Months (Possible Extension) Location: Remote Job Description We are seeking an experienced Billing SME with hands-on expertise in CSS (Customer Support System) to join our team. The ideal candidate should possess strong domain knowledge in telecom billing systems, especially CSS Billing, and be capable of engaging directly with customers for requirement gathering, solutioning, and coding the required changes. Key Respon
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Posted 10 days ago | Updated 6 days ago

Remote Customer Care Voice Associate

NTT DATA Americas, Inc

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Remote or Dallas, Texas, USA

Contract

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services a
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Posted 9 days ago | Updated 6 hours ago

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

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Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer Service Location: Chicago, IL / Remote Duration: Full-time / Long-Term Contract About Us Zion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position Summary We are looking for a Solution Archi
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Posted 17 days ago

Customer Service Representative (Bilingual: Spanish/English) Remote

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Customer Service Representative (Bilingual: Spanish/English) Remote Job Description **This position requires bilingual fluency in Spanish and English** **Candidates must reside in the state of New Mexico** JOB DESCRIPTION The Customer Service Representative (Bilingual: Spanish and English) Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and q
Posted 15 days ago | Updated 8 hours ago

Mainframe COBOL, Customer/1, Billing Finance

Techim INC

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Remote

Contract

Position : Mainframe COBOL, Customer/1, Billing Finance Location: Remote MF COBOL, Customer/1,BillingFinance "Expert Knowledge: Provide specialized insights in customer service and service order management. Technical Support: Resolve customer issues and provide functional support. Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution. Mentoring: Train and mentor new associates during onboarding. Knowled
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Posted 10 days ago | Updated 19 hours ago

Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi
Posted 34 days ago | Updated 8 hours ago

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

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Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer ServiceLocation: Chicago, IL / RemoteDuration: Full-time / Long-Term Contract About UsZion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position SummaryWe are looking for a Solution Architect
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Posted 60+ days ago | Updated 15 days ago

Systems Software Analyst/Customer Facing

Case Interactive

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Remote

Full-time

Systems Analyst Job Requirements Required Skills and Experience: A minimum of 5 years of experience as an analyst in software development (excluding education and internships).Comprehensive understanding of the software development lifecycle, including collaboration with business stakeholders and IT teams, business proposal analysis, task decomposition, and solution design and documentation.Strong skills in structuring information and identifying key elements.Excellent verbal and written communi
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Posted 60+ days ago | Updated 21 hours ago

Data Entry Clerk - SAP Customer Master (Fully Remote)

SGS Consulting

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Remote

Contract

Job Title: Clerk I Account Set-up and Maintenance ( Fully Remote ) Duration: 4 months (Possibilities of Contract Extension) Location: Austin, TX 78711 (100% Remote) Description Under general direction of the Lead, the Customer Integration Specialist, works directly with the divisional and regional management team in order to provide data integrity, consistency, and reliability throughout the region. This extremely critical role has responsibility for all regional customer maintenance on the
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Posted 2 days ago | Updated 1 day ago

Customer Support Manager of Managed Services - Remote

C4 Technical Services

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Remote

Full-time

Head of Maintenance & Managed Services Direct Hire As the Head of Maintenance & Managed Services, you'll be at the forefront of our customer support strategy. You'll define, plan, and direct services to ensure our customers receive high quality 24/7/365 support, Managed Services offerings, and SaaS operational support. Your leadership will provide value-add operational assistance, to drive further customer satisfaction and retention across Incognito's global customer base. Your role will invol
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Posted 49 days ago | Updated 7 hours ago

Principal Machine Learning Engineer- Customer Data Platform

Splunk Inc.

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California, USA

Full-time

Description Are you passionate about working on products that provide customer value? Do you enjoy building services that run ML pipelines with large data sets, and want to create innovative content for Splunk's cybersecurity products? Do you value working in an environment where you're empowered to build a modern ML pipeline solution that helps deliver efficient solutions for Splunk's Observability and Security products? If so, a role on the Splunk Customer Data Platform team could be an ide
Posted 6 days ago | Updated 12 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 13 days ago | Updated 12 hours ago

Engineering Team Lead - Customer Identity & Access Management

M&T BANK CORPORATION

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Remote or Buffalo, New York, USA

Full-time

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. Overview: We are seeking an experienced Technology Team Lead to spearhead our efforts in modern customer identity management. As a critical part of our team, you will lead the migration to a new CIAM tool, oversee the implementation of modern identity solutions, and guide a team
Posted 60+ days ago | Updated 12 hours ago

Sr Data Engineer MDM-Customer 360

Citizens Bank

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Johnston, Rhode Island, USA

Full-time

Job Description The Enterprise Data Engineering (EDE) team is looking for a Senior Data Engineer with a winning track record in building high performing data and analytical solutions that transform, integrate, and make data available for business. As a Senior Data Engineer, you will be responsible for the development of data processing/transformation processes, primarily in a public cloud (AWS) but also On-premises. Along with delivering data capabilities, you will lead a team of engineers and
Posted 12 days ago | Updated 12 hours ago

Senior Software Engineer, Customer Enablement

CVS Health

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Remote or Hartford, Connecticut, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 60+ days ago | Updated 12 hours ago

Primary Consultant

Alltech Consulting Services, Inc.

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Remote

Third Party, Contract

Job Description:This is request for a Consultant, Pr. Role.Role Description:* Warranty/Maintenance - perform an assessment/review of customer's current warranty solution and document.* 5-10 hours per week, remote.Scheduling Considerations:* The scope of work for warranty will be to perform an assessment/review of the customer's current warranty solution and document.Additional Skills:* M3A/M3 Applications Products/Functional/Maintenance Order Management//M3* Maintenance Order Management* Warrant
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Posted 6 days ago | Updated 20 hours ago

Salesforce Technical Consultant

Oloop Technology Solutions

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Remote or Aurora, Illinois, USA

Contract, Third Party

Job Title: Senior Salesforce CPQ Technical Architect Location: Remote Duration: 5-month contract to begin with Job Description: Needed: CPQ+ SME with recent hands-on CPQ experience that can document solution design on user stories. Needs to have strong customer-facing skills. Travel onsite 2-3 times throughout the duration.
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Posted 1 day ago

CSS Billing

DCM Infotech Limited

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Remote

Contract

Hands on experience CSS Customer 1 (#1 skill) Billing as a module, SME Domain: CSS billing (#2 skill) Get requirements from customer, get description done based on requirements, must be able to do coding
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Posted 13 days ago

Mainframe Cobol Developer

Techim INC

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Remote

Contract

Hi, Greetings of the day!! Mainframe Cobol Developer Remote MF COBOL, Customer/1, Billing Finance "Expert Knowledge: Provide specialized insights in customer service and service order management.Technical Support: Resolve customer issues and provide functional support.Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution.Mentoring: Train and mentor new associates during onboarding.Knowledge Maintenan
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Posted 10 days ago | Updated 19 hours ago

Automotive Advisor

EA Team, Inc.

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Remote

Full-time

Job Title: Automotive Advisor/technician Roles Location: 100% remoteDuration: Full time Responsibilities:It is a 100% remote role but must speak French Several roles for Automotive (technician, Customer Support, Service Advisor, Parts Advisor and ETC)Job Overview:This position is upselling customers to buy additional warranties on new car purchases.This position provides support to agents, clients, and customers by adjudicating claims, providing claims status and resolving or escalating customer
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Posted 10 hours ago