Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver
Immediate need for a talented Genesys/Cloud PureEngage. This is a 12+ Months Contract opportunity with long-term potential and is located in Plano, TX (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-79218 Pay Range: $55 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Skills-
CCaaS Business Analyst ( Genesys)Location: US and Canada (Remote)Department: IT/Business AnalysisJob Summary:The Business Analyst will play a crucial role in building and defining the requirements for the launch of the Genesys Contact Center as a Service (CCaaS) solution. This role involves working closely with stakeholders to gather, analyze, and document business requirements, ensuring that the implementation aligns with organizational goals and customer needs.Key Responsibilities:Requirement
Location: Newark (hybrid) preferred. Open to remote for the right person. Payrate 60 - 75 per hour Job Description: Level of Experience: 3-5 years BI developer/ Reporting Analyst needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the caller
HireX is the North American leader for People Solutions. A key player in the contingent staffing market, HireX provides unrivalled expertise in matching top talent with the most sought after North American employers. Hello, Hope you are doing well! Please do let me know if you are interested in the below role we have with our client. Please share me your updated resume. Genesys Chatbot consultant 12 Months Contract Minimum Remote Video hire Responsibilities - Minimum 3-5 years of application de
Job Description:We are seeking an experienced Genesys Developer with strong hands-on expertise in Genesys Cloud CX and Bot Development. The ideal candidate will be responsible for designing, developing, and maintaining customer experience (CX) solutions using Genesys Cloud tools and integrations with bots and automation systems. Key Responsibilities:Design, develop, and implement contact center solutions using Genesys Cloud CX. Build and customize chatbots, voice bots, and virtual assistants usi
Job Title: Genesys CX with Snowflake and Reporting Job Type: Permanent / Full Time position with TCS (Tata Consulting Services) Location: Addison, TX (Onsite) We are seeking an experienced professional with strong expertise in Genesys Cloud CX, Snowflake, and Reporting to join our team permanently in Addison, TX, United States. Genesys Cloud CX, Snowflake, and ReportingAWSexperienceContact Center Routing expertiseExperience with on-prem GenesysExperience with Genesys Snowflake platformfor histo
Skill: Genesys CX Developer with Softphone. Must Have Technical/Functional Skills: AWS experience. Genesys Cloud CX, Softphone. Contact Center Routing experience. Experience with Onprem Genesys. Roles & Responsibilities: Mandatory: Design and Development experience in Genesys Cloud CX and Genesys Architecture. Experience in Softphone API integration with Genesys CX. Experience in Genesys SDK. Experience in Genesys Cloud CX administration, configuration and implementation. Strong experience Nod
Innova Solutions has a client that is immediately looking for a Genesys Developer. Position type: Full-time, Contract Duration: 12 months (with high possibilities of extension) Location: Charlotte, NC / Plano, TX (Hybrid 3 days onsite 2 days remote) As a Genesys Developer, you will: Position Summary/Job description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware compone
Consultant, IT Architecture Dell Digital Location: 100% Remote Hours: Standard work hours, 8:00 AM - 5:00 PM ACCOUNTABILITIES Implements technical solutions and management processes to achieve overall objectives by implementing systems or enterprise-wide solutions using the company's or a third party's hardware/software products, processes, and methodologies. Integrates solutions and strategies within the customer environment based on the analysis of customer business goals, objectives, need
Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste
Job Description Skill: Genesys CX with Snowflake and Reporting Must Have Technical/Functional Skills: AWS experience. Genesys Cloud CX, Snowflake and Reporting. Contact Center Routing experience. Experience with Onprem Genesys. Roles & Responsibilities: Mandatory: Experience working with Genesys Snowflake platform for historical reporting. Strong foundation in data analytic, data engineering and cloud platforms with specific experience in Elasticsearch and Kibana. SQL Proficiency for data manip
Job Title: AWS Developer (Lambda, Node.js, DynamoDB, Genesys Cloud) Location: Remote Duration: 12+ Months Job Summary: We are looking for an experienced AWS Backend Developer to augment our current team supporting Genesys Cloud integrations. This role involves enhancing and developing serverless applications using AWS Lambda, Node.js, and DynamoDB, with a focus on data transformation and efficient file transfers. Key Responsibilities: Support post-migration integration of Genesys Cloud into the
