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Genesys Contact Center

Danta Technologies

•

Raritan, New Jersey, USA

Contract

We are currently hiring for an exciting opportunity with our client for the role of Genesys Cloud Architecture. This is an on-site position located in Raritan, New Jersey . I'd like you to please go through the job description for your reference.Title: Genesys Cloud Architecture Location: Raritan, New Jersey (Onsite - Monday to Friday) Duration: Contract ( 6+ months contract and possibility for extension) Pay Rate: $40/hr on W2, All Inclusive Danta Technologies OR $50/hr on C2C - Corporation
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Posted 11 days ago | Updated 7 hours ago

Genesys Cloud Architecture

Yochana IT Solutions

•

Raritan, New Jersey, USA

Contract

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o
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Posted 17 days ago | Updated 3 hours ago

Senior Genesys Developer

Youngsoft

•

Detroit, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 12 days ago

Genesys Systems Analyst

Randstad Digital

•

West Des Moines, Iowa, USA

Full-time

job summary: Are you a Genesys Cloud CX expert passionate about shaping exceptional customer experiences? Do you thrive on leading complex implementations, optimizing omnichannel flows, and integrating cutting-edge contact center technologies? We're partnering with a leading organization to find a Genesys Cloud CX Analyst to drive the strategic development and oversight of their Genesys Cloud CX platform. This is a pivotal role for a technologist who wants to significantly impact customer inte
Posted 23 days ago | Updated moments ago

Genesys Analyst

Randstad Digital

•

West Des Moines, Iowa, USA

Contract

job summary: The Genesys Analyst has the responsibility and oversight for all aspects of Genesys Cloud CX's implementation within the integrations between Genesys Cloud and other contact center tools. This role is a key member of the technology team that enables Genesys to maximize individual, team, and organizational productivity by addressing contact center business requirements and providing direction and advice on how to further utilize its capabilities. Lead development and deployment of
Posted 23 days ago | Updated moments ago

Genesys Developer ::Jacksonville, FL / Charlotte, NC

VLink Inc

•

Remote

Contract

Role: Genesys Developer Location: Jacksonville, FL / Charlotte, NC 3 Days Hybrid from Day 1 (we can try remote as well) Genesys developer should be able to design, develop, and maintain Genesys-based contact center solutions to meet business requirements. This includes tasks like developing, customizing and configuring IVR flows/call flows, integration with external systems, and troubleshooting issues. Knowledge of different Genesys features like co-browsing/Agent assist/co-pilot and other AI f
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Posted 3 days ago | Updated 3 days ago

Genesys cloud analytics Engineer ::::: Atlanta, GA NEED LOCAL Only

Verito Solutions

•

Atlanta, Georgia, USA

Full-time, Contract, Third Party

Job Title: Genesys cloud analytics Engineer Location: Atlanta, GA NEED LOCAL Only LINKEDIN MUST. About the job 5-7 years hands on experience with snowflake, SQL server, including data modeling, performance tuning, Data Visualization and working with structured/semi-structured data. It also includes data extraction, transformation, and analysis. Exposure to work on creating AI insights from structured / semi-structured data. Familiarity with RAG architecture for combining LLMS with enterprise dat
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Posted 3 days ago | Updated 1 hour ago

Genesys Voice Technology Engineer

Ventures Unlimited

•

Remote or Columbus, Ohio, USA

Full-time

Genesys Voice Technology Engineer Genesys Engage environment: Voice/Email and Chat routing, Realtime and historical reporting, Interactive Voice Response system (IVR) and connectivity to Avaya phone system. Technical Skills: HTTP(S), TCP/IP, DNS, LDAP, Scripting Concepts, Firewalls, TLS, Load Balancing, Oracle & SQL Server, IHS, Apache, IIS, Windows Server, Red Hat Enterprise Linux, Shell Scripts, SSH, ASP, Java, Python. Nice IEX workforce management knowledge and connectivity. Virtual Hold queu
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Posted 4 days ago | Updated 1 day ago

Genesys Cloud Contact Center SME

Brezo Business Solutions LLP

•

Remote

Contract

We are hiring for a Genesys SME long term contractual job opportunity as posted below. Interested ! Please apply with your most updated resume. Title: Genesys Cloud Contact Center SME Location: Fully Remote Shift #: Mon Tues, Thurs-Fri ; 2am-12pm ET Duration: 1 yr Desired Start: June ASAP Requirements: Should be able to pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implem
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Posted 9 days ago

IT Systems Analyst, Genesys

Robert Half

•

West Des Moines, Iowa, USA

Contract

Description The Genesys Analyst position has the responsibility and oversight for all aspects of Genesys Cloud CX's implementation within the client and the integrations between Genesys Cloud and other contact center tools. This role is a key member of the technology team that enables Genesys to maximize individual, team, and organizational productivity by addressing contact center business requirements and providing direction and advice on how to further utilize its capabilities. ESSENTIAL DUTI
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Posted 22 days ago | Updated 9 hours ago

Genesys Cloud Architecture Consultant

Sureminds Solutions

•

Raritan, New Jersey, USA

Contract, Third Party

Please share Profiles at Hi, Urgent need, Max Rate - $51/hr on C2C Job Title: Genesys Cloud Architecture Location: Raritan, New Jersey Mode : Contract (6+ Months) Years of Experience 8+ Years in Genesys Contact Center T Level T2 Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (P
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Posted 8 days ago

Senior Genesys Engineer

Judge Group, Inc.

•

Chicago, Illinois, USA

Full-time

Location: Chicago, IL Salary: $120,000.00 USD Annually - $140,000.00 USD Annually Description: Our client is currently seeking a Senior Genesys Engineer Job Summary We are seeking a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to enhance customer and employee engagement and
Posted 60+ days ago | Updated 8 hours ago

Genesys cloud analytics Engineer - Atlanta, GA - locals

Stellent IT LLC

•

Atlanta, Georgia, USA

Contract, Third Party

Job Description Job Title: Genesys cloud analytics Engineer Location: Atlanta, GA NEED LOCAL LINKEDIN MUST. About the job kills:5-7 years hands on experience with snowflake, SQL server, including data modeling, performance tuning, Data Visualization and working with structured/semi-structured data. It also includes data extraction, transformation, and analysis. Exposure to work on creating AI insights from structured / semi-structured data. Familiarity with RAG architecture for combining LLMS w
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Posted 3 days ago | Updated 5 hours ago

Genesys Architect

Sage IT Inc

•

Arkansas, USA

Full-time, Third Party, Contract

Genesys Lead Architect Charlotte, NC & Dallas, TX Onsite Contact Need someone who can do onsite from Day-One onsite for Hybrid. Thanks Abhinov Dara
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Posted 60+ days ago | Updated 1 day ago

Genesys Developer

Sage IT Inc

•

New Jersey, USA

Full-time, Third Party, Contract

Role: Genesys Developer Newark, NJ/Dallas, TX/Charlotte, NC Contract Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. Thorough understanding of Genesys Framework, Integration with internal and external components. Deli
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Posted 38 days ago | Updated 1 day ago

Voice Systems Engineer - Avaya

Boston Technology Corporation

•

Remote

Contract

5+ years experience in Voice Technologies and experience in management of Avaya Aura suite of products including CM, AES, SMGR, SM, SBC, Messaging and integration with Genesys.
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Posted 8 days ago | Updated 1 day ago

Genesys & Oracle Cloud developer

Cloudious

•

Remote or US

Third Party, Contract

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i
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Posted 46 days ago | Updated 1 day ago

Genesys consultant with Cloud Architecture experience

Nityo Infotech Corporation

•

Raritan, New Jersey, USA

Third Party, Contract

Contract role Genesys consultant with Cloud Architecture experience Onsite role in Raritan, New Jersey Education requirements Any Graduate; Bachelor's degree in IT or related field is preferred Years of Experience 8+ Years in Genesys Contact Center T Level T2 Soft Skills requirements Excellent communication and conversation skills (Verbal and Written)Good documentation skillsGood working knowledge of MS OFFICE (Including MS Project and Visio)Certification requirements: Google Cloud Platform (
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Posted 54 days ago | Updated 10 days ago

Staff Software Engineer - Genesys Technologies / (Hybrid /Onsite)

Visa Inc.

•

Remote or Austin, Texas, USA

Full-time

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhe
Posted 34 days ago | Updated moments ago

Engineer II - Voice - Genesys

Frost Bank

•

San Antonio, Texas, USA

Full-time

Job Description It's about being only one call away. Are you described as someone with an inquisitive mind and an innovative personality? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality service excite you? If so, being an Engineer II - Voice with Frost could be for you. At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment
Posted 28 days ago | Updated moments ago