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Senior RTC/SIP Engineer - Jersey City, NJ (Hybrid)- 12-18 months

Suncap Technology

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Jersey City, New Jersey, USA

Contract

Job Title: Senior RTC/SIP Engineer Location: Jersey City, NJ Hybrid (3x per week onsite) Duration: 12-18 months Position Type: Contract (W2 only) Overview: We are seeking a highly skilled Senior RTC/SIP Engineer to join our client's Access Team Client (Session Border Controller) Team. The successful candidate will work with cutting-edge enterprise voice technologies, integrating and interfacing platforms like Skype, Teams, and WebEx with Client hardware. The team uses Ribbon as the Client plat
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Posted 60+ days ago | Updated 6 hours ago

Manager, Software Development & Engineering

Charles Schwab

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Phoenix, Arizona, USA

Full-time

Your Opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Duties: Develop, Engineer, and Support of large-scale, complex On-Premises/Cloud based Contact Center Platforms and improve the Production Process to ensure that teams can support a large portfolio of applications deployed to production. Provide off-hours and on-call escalation
Posted 15 days ago | Updated 9 hours ago

Enterprise Architect / Systems Engineer

Peraton

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Bethesda, Maryland, USA

Full-time

Responsibilities We are seeking an experienced, results oriented Information Technology (IT) Enterprise Architect or Systems Engineer to join our team in the Bethesda, Maryland area. You will play a critical role in documenting and shaping our client's IT enterprise architecture, ensuring alignment with the client's vision of driving interoperability across organizations. Responsibilities Include: Develop an IT enterprise architecture that provides client stakeholders awareness of critical cap
Posted 45 days ago | Updated 22 days ago

Manager IT Contact Center (Remote)

First-Citizens Bank & Trust Company

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Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position allocates technical resources and associates within the Sales & Servicing department of the Bank. Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizationa
Posted 35 days ago | Updated 6 hours ago

Manager IT Contact Center (Remote)

First-Citizens Bank & Trust Company

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Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position allocates technical resources and associates within the Sales & Servicing department of the Bank. Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizationa
Posted 35 days ago | Updated 6 hours ago

Enterprise Systems Architect/Engineer

Noblis

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Bethesda, Maryland, USA

Full-time

Responsibilities Noblis ESI is seeking an experienced, results oriented Enterprise Architect or Systems Engineer to join our team in the Bethesda, Maryland area. You will play a critical role in documenting and shaping our client's IT enterprise architecture, ensuring alignment with the client's vision of driving interoperability across organizations. Job Responsibilities: Develop an IT enterprise architecture that provides client stakeholders awareness of critical capabilities, dependencies,
Posted 35 days ago | Updated 9 hours ago

Fullstack Developer - Contact Center Platform

Chewy

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Plantation, Florida, USA

Full-time

Our Opportunity: Chewy is seeking a Fullstack Developer supporting contact center tools and integrations in Plantation, FL! This role is within the Unified Communications & Collaboration team and focuses on building web-based tools, APIs, and platform integrations that enhance Chewy's contact center environment. We're looking for an experienced full-stack developer who's comfortable working across front-end and back-end code, and who understands how to build scalable systems that integrate wit
Posted 2 days ago | Updated 9 hours ago

Fullstack Developer - Contact Center Platform

Chewy

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Richardson, Texas, USA

Full-time

Our Opportunity: Chewy is seeking a Fullstack Developer supporting contact center tools and integrations in Richardson, Texas! This role is within the Unified Communications & Collaboration team and focuses on building web-based tools, APIs, and platform integrations that enhance Chewy's contact center environment. We're looking for an experienced full-stack developer who's comfortable working across front-end and back-end code, and who understands how to build scalable systems that integrate
Posted 2 days ago | Updated 9 hours ago

Application Development Senior Advisors- Hybrid

Cigna

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Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Application Development Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Act as the principal designer for our complex Interactive Voice Response (IVR) software application system and subsystems.Identify application development solutions, design new and modified programs and features, code new and modified programs, and document, test, implement, and provide on-going support for the applicat
Posted 2 days ago | Updated 9 hours ago

Enterprise Architect / Systems Engineer

Leidos

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Bethesda, Maryland, USA

Full-time

Leidos has a new and exciting opportunity for an Enterprise Architect / Systems Engineer in our National Security Sector's (NSS) Cyber & Analytics Business Area (CABA). Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos, we offer competitive benefits, including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and
Posted 57 days ago | Updated 9 hours ago

Telecom Administrator/ Denver, CO (Hybrid),4+ Months Contract

Suncap Technology

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Denver, Colorado, USA

Contract

Job Description Hybrid Role - Local to CO candidates only Oversee and manage the programmatic and technical aspects of The Client o Lumen call routing system Interactive Voice Response System Call Flow Call Routing Application Programming Interfaces (API) System/Agent Problem Management minor issues/major outages o Genesys call center system management FedRAMP cloud service Call center application usage and administration Data extraction and analysis Ping - Two-Factor-Authentication
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Posted 60+ days ago | Updated 6 hours ago

Quality Assurance Engineer

Synergy Computer Solutions

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Remote

Contract

Job Title: Quality Assurance Engineer Work Location: GA, TX, MI, TX, AZ / Hybrid Hours/Shifts/Days: M-F 9am 4pm Core hours May be require to work nights and weekend for deployments Position Summary As a Software Quality Assurance Engineer, you will be responsible for building and testing several greenfield applications both existing and from the ground up. As a Software Quality Assurance Engineer, you will be challenged and your quality engineering skill set with be strengthened by assessing fu
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Posted 13 days ago

Salesforce Director

NexGen Tech Solutions

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Concord, California, USA

Full-time

Position: Technical Salesforce Director Location: Concord, CA (Hybrid) Experience: 15+ Years Job Type: Full Time Job brief Job Overview:We are seeking a visionary Director of Salesforce Engineering to lead the strategic roadmap, development, and operations of our enterprise CRM systems. This role is ideal for a hands-on technology leader with a proven track record of scaling Salesforce implementations, building high-performing engineering teams, and leading digital transformation across global,
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Posted 4 days ago

Senior Staff Radar Systems Engineer Analyst

Saab

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East Syracuse, New York, USA

Full-time

Job Description: Saab is seeking an experienced and motivated Senior Staff Radar Systems Engineer Analyst to join our team to support electronic support measures (ESM) systems. Saab is currently hiring Radar Systems Engineers to fulfill active program developments, as well as developing radar solutions to bring new capabilities to our customers. The location of this position is flexible; the successful candidate will have the ability to either work remotely in the Northeast region or onsite in t
Posted 3 days ago | Updated 9 hours ago

Senior Staff Radar Systems Engineer Analyst

Saab

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East Syracuse, New York, USA

Full-time

Job Description: Saab is seeking an experienced and motivated Senior Staff Radar Systems Engineer Analyst to join our team to support electronic support measures (ESM) systems. Saab is currently hiring Radar Systems Engineers to fulfill active program developments, as well as developing radar solutions to bring new capabilities to our customers. The location of this position is flexible; the successful candidate will have the ability to either work remotely in the Northeast region or onsite in
Posted 3 days ago | Updated 3 hours ago

Senior RF Engineer (Integrated Microwave Assembly)

Jobot

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Guadalupe, Arizona, USA

Full-time

Experienced RF engineers on the Active RF side take a closer look! This Jobot Job is hosted by: Jenner Wiggins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $170,000 - $215,000 per year A bit about us: We supply critical systems and components for aerospace and defense markets, with products found in engines, landing gear, satellites, and more. We have a strong track record of delivering high-quality solutions while fostering a family-ori
Posted 6 hours ago | Updated 1 hour ago

Application Developer, Senior

BlueShield Of California

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El Dorado Hills, California, USA

Full-time

Job Description Your Role As an Application Developer you will support our Interactive Voice Response (IVR) system as we upgrade to next generation customer service tools and contact center products. In this role you will be responsible for maintaining and enhancing the enterprise IVR system which offers self-service capabilities and serves as the entry point into the contact center. Responsibilities Your Work In this role, you will: Be responsible for the development of enhancements to BSC
Posted 48 days ago | Updated 9 hours ago

Conversational AI Lead

Aptino

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West Chester, Pennsylvania, USA

Contract, Third Party

Role: Conversational Tech Lead Location: Pennsylvania (Onsite) Duration: 12 months+ (Contract) Job Description We are looking for 8+ years of experience in software development, including at least 2 years working with Conversational AI (like chatbots or voice bots).Must Have Experience with platforms like Kore.ai, Genesys Cloud, or similar tools for building chatbots or IVR systems.You should understand how natural language processing (NLP) works and how to design conversations and user intents.
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Posted 21 days ago | Updated 1 day ago

Voice Technology, Strategy & Analytics Manager

Allstate Insurance Company

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Texas, USA

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Voice Technology, Strategy & Analytics Manager is resp
Posted 39 days ago | Updated 9 hours ago

Senior Systems Engineer

Eliassen Group

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Westlake, Texas, USA

Contract

Description: **Hybrid | Westlake, TX** Come and join our team that provides us with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and
Posted 25 days ago | Updated 9 hours ago