help desk analyst ii Jobs

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Help Desk Lead

Leidos

Stafford, Virginia, USA

Full-time

The Leidos National Security Sector is looking for a Help Desk Lead, contingent upon contract award, to join our team in the Quantico, VA area. You will serve as the lead worker for the 3-tier Help Desk component of the Operations and Support Services program. This role requires daily onsite support at our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most critical challenges through cutting-edge technology and bold ideas. We foster a dynamic and

Helpdesk Tech I

Scientific Games

Alpharetta, Georgia, USA

Full-time

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary pe

Helpdesk

SNI Technology

Orlando, Florida, USA

Contract

Job Details Job Description: Tier 1 & Tier 2 Helpdesk Support (Microsoft NOC Environment) Position Title: Tier 1 & Tier 2 Helpdesk Support Technician Location: Orlando Reports To: NOC Manager / Helpdesk Supervisor Department: Network Operations Center (NOC) / IT Support Shift: [12AM-9AM] Job Overview We are looking for skilled and motivated individuals to join our team as Tier 1 and Tier 2 Helpdesk Support Technicians in a Microsoft-based Network Operations Center (NOC) environment. As a ke

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an

Helpdesk Specialist

CACI International, Inc.

Illinois, USA

Full-time

Helpdesk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: Are you ready to revolutionize financial auditability and transportation logistics? We're seeking talented individuals to join our team in implementing a cutting-edge software system that will transform how businesses manage their finances and supply c

Helpdesk

RMS Computer Corporation

San Antonio, Texas, USA

Contract

My client is looking for a Field Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Rate: $17/hr. Responsibilities could include: Image/ Reimage Laptop-DesktopsDesk setup movesComputer refresh equipment swaps/migrationsBreak Fix activityApplication inst

Jr Helpdesk

RMS Computer Corporation

Kent, Washington, USA

Contract

Jr Computer Technician/Desk-Side Support Rate $18.30/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Job Responsibilities could include: Image/ Reimage Laptop-Desktops Desk setup moves Computer ref

Jr Helpdesk

RMS Computer Corporation

Everett, Washington, USA

Contract

Jr Computer Technician/Desk-Side Support Rate $17/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Job Responsibilities could include: Image/ Reimage Laptop-Desktops Desk setup moves Computer refresh

Onsite Help Desk/Support Technician

CSI Companies

Jacksonville, Florida, USA

Contract

. CSI is Seeking an Onsite Help Desk/Support Technician in La Palma CA for their large well known Payroll Processing client Location - Onsite Monday - Friday in La Palma CA Pay - up to 35 dollars an hour *Must have experience supporting MAC's * This resource will Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems as well as Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Res

Helpdesk Analyst

Judge Group, Inc.

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk Analyst: FULLY ONSITE MONDAY - FRIDAY 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issues. 5.Evalua

Help Desk Analyst

Judge Group, Inc.

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Salary: 23p/h Description: Our client is currently seeking a Help Desk Analyst: This role will be a long term contract to about 3 years and will be 100% onsite This job will have the following responsibilities: Handling 30+ calls per day, ticketing and logging IT responsesEscalating to proper authorities through ticketing systemMaintaining a high level of customer service Qualifications & Requirements: 6+ month with customer service through phone support Preferred e

Multilingual Helpdesk Technician (German)

Stefanini

Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours

Helpdesk

DMV IT Consulting

Remote

Full-time

Hi Everyone, Please look into the requirement Role: Help Desk Analyst location: PA (onsite) Required Skills: Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ability to support users with limited knowledge of computers, software, hardware, and systems Above average communication skills and telephone manner. Excellent organizational skills Basic User & Security Group Active Directory administration Strong

Helpdesk Technician

Strategic Systems Inc

Toledo, Ohio, USA

Contract

Job Title: Helpdesk Technician Location: Toledo OH (Onsite 5 days a week) Duration: 6 Months Candidate Requirements Top 3-5 Must-Have Skills: Break/fix Customer service Communication skills Job Description Onsite Helpdesk Technician ** Toledo Area ONLY* Onsite 5 days/week Key Responsibilities: Provide remote and onsite technical support to clients via phone, email, and chat. Diagnose and resolve hardware, software, and network issues. Assist with the installation, configuration, and maintenanc

Help Desk Support

Computer Enterprises, Inc.

Cincinnati, Ohio, USA

Contract

Location: Cincinnati, OH (Onsite, 5 days/week) Hours: 7:30 AM 4:30 PM (Flex to 8:00 AM 5:00 PM if needed) Contract Duration: 6 months (with possible extension) Pay Rate: $20-25/hour (W2) Job Description: This role provides front-line support on a wide range of IT products, tools, and systemsboth internally developed and off-the-shelfused across the organization. The Service Desk Analyst acts as the first point of contact for internal and external users needing technical assistance, ensuring a

Helpdesk Service Specialist

ITC Infotech (USA), Inc

Remote

Full-time

ITC Infotech is looking for Service Desk Analyst to join Team in United States Remotely. About US: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technol

Site Support Desk Engineer(help desk/call center environment)

Accuro Group

Fort Worth, Texas, USA

Contract

Experience 2-5 yrs REMOTE / Onsite Role Onsite Role Skill On Site Support Desk Engineer supporting a Railway company in Ft. Worth, TX This entry level position requires prompt technical responses to questions regarding troubleshooting, diagnosing, and resolving problems for hardware, phones, and applications. It requires a thorough knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related documentation and online knowledge articles are use

Help Desk Technician

CSI Companies

Birmingham, Alabama, USA

Contract

Help Desk Technician Job Description: CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and external customers. Help Desk Technician will function as part of a team, inclusive of customers, and must demonstrate written and communicatio

Business Analyst (Help Desk Environment)

Trigyn Technologies, Inc.

Albany, New York, USA

Contract, Third Party

Trigyn's direct government client has an immediate need for a Business Analyst in Albany, NY. Description: This position will develop and/or maintain business requirements, test plans and test cases and perform functional and regression testing on applications. This position will also support applications in a help desk type environment. This individual will be expected to participate in the following activities: ? Analyze system documentation and system artifacts to develop an understanding

Technical Helpdesk

SAIC

Rock Island, Illinois, USA

Full-time

Job ID: 2505232 Location: ROCK ISLAND, IL, US Date Posted: 2025-05-01 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a Technical Helpdesk located at Rock Island, IL to support the MJOLNIR contract to respond to requests for technical assistance, manage hardware and software fun