help desk analyst ii Jobs

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Specialist - Help Desk

Arlington ISD

Arlington, Texas, USA

Full-time

Support/Hourly - Position - Technology Job Number Start Date Open Date 05/01/2025 Closing Date ROLE AND PURPOSE: Provide a central point of contact to respond to technology user inquiries concerning both hardware and software related problems. Initiate problem determination procedures and offer appropriate solutions. Update master database reflecting request and resolution. QUALIFICATIONS: Education/Certification: High School diploma or GED from an accredited institution required.Bachelor's Deg

Help Desk Technician

Decisionpoint Corporation

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t

College Aide- Help Desk Technician

City of New York

New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD IT-Operations is seeking a College Aide to perform the below duties: - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and soft

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years

Help Desk Technician

TEKsystems c/o Allegis Group

Columbus, Ohio, USA

Full-time

TEKsystems is seeking a Tier 1 help desk technician for one of our clients based out of Columbus, Ohio. This position has an on-site component, so the candidate must be willing to commute to Columbus. Must Have: Minimum 1 year of IT support or service desk experience, including professional work, internships, academic projects, or coursework.Associate degree (or equivalent relevant experience).Availability to work daytime and evening shifts during the week, with some weekend hours included. Ni

HELP DESK TECHNICIAN

Judge Group, Inc.

Vienna, Georgia, USA

Full-time

Location: Vienna, GA Description: Our client is currently seeking a HELP DESK TECHNICIAN in GA. A Growing Consumer Products company is in search of an IT Help Desk Technician. You will provide support via phone, email, and chat to resolve hardware, software, and network-related issues. You will manage help desk tickets in the IT service management system. You will also assist with the setup, configuration, and troubleshooting of desktops, laptops, printers, and other peripherals. You will al

Provider Internet HelpDesk-HYBRID (OK)

Gainwell Technologies LLC

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting providers with the many different applications within the Provider Po

Help Desk Support Specialist (3-Month Contract)

Motion Recruitment Partners, LLC

San Francisco, California, USA

Full-time

We're working with a fast-growing, innovative AI company that's in search of a Help Desk Support Specialist to join their internal IT team on a 3-month contract. This is a hands-on, employee-facing role where you'll be the first line of support, helping staff across the company stay productive and connected. If you're someone who thrives in a collaborative, fast-paced environment and enjoys solving technical issues with a customer-first mindset, this could be a great short-term opportunity. Wha

Tier I Helpdesk

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Tier I Helpdesk in Tampa, FL. We are seeking a remote tier one helpdesk associate to join our team: * Provide Level 1 support for hardware and software issues * Troubleshoot Windows 11, Office Suite, Teams, Outlook/Exchange, network issues, printers, and browsers * Support remote access issues using Dameware * Assist with multifactor authentication and other technical support tasks * Handle phone, email, and Teams support requests while mu

Helpdesk Technician

TEKsystems c/o Allegis Group

Bartlesville, Oklahoma, USA

Full-time

Our Client is seeking a Help Desk Agent who will provide professional and courteous customer service to users regarding their Network connectivity and Extranet Support. This position requires 24/7 availability and the ability to provide customers with timely accurate and efficient technical support. Responsibilities Include: - Responding to customer inquiries via phone IM online networks and/or email troubleshooting and resolving issues. - Troubleshooting and Point-Of-Sale hardware software and/

Help Desk Specialist

Leidos

Edgewood, Maryland, USA

Full-time

Leidos National Security Sector currently has an opening for a Help Desk Specialist to work in our Edgewood, MD office. This is an exciting opportunity to use your experience to support an End User Customer Support program. In this mission we provide Tier 1 Help Desk Support. All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and VPN. The help desk specialist will be responsible for logging all calls in the ticketing system and

Faculty and Staff Help Desk/PC Technician

Virginia Jobs

Lexington, Virginia, USA

Full-time

Title: Faculty and Staff Help Desk/PC Technician State Role Title: Virginia Military Institute Hiring Range: Based on qualifications & experience Pay Band: 4 Agency: Virginia Military Institute Location:Virginia Military Institute Agency Website:;br> Recruitment Type: General Public - G Job Duties This full-time position is responsible for but not limited to the following: Installation, configuration, set up and maintenance setup of desktop and laptop computer hardware and software for faculty,

Workflow Eligibility Helpdesk Hybrid

Gainwell Technologies LLC

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th

Helpdesk Technician - Tier V - TS/SCI w. Polygraph

General Dynamics Information Technology

Elkridge, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Help Desk Support, TroubleshootingCertifications: Security+ CE - CompTIAExperience: 8 + years of related experienceship Required: Yes Job Description: *Position is currently located in Elkridge, MD and will likely relocate to another site i

Tier 1 Helpdesk

TEKsystems c/o Allegis Group

Columbus, Ohio, USA

Full-time

Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have "Min 1 year of IT support or IT Service Desk experience required. This can be a combination of professional work experience, internships, academic projects/ coursework. Associate degree (can be substituted with relevant work experience) Must be available to work daytime and evening hours during the week and on some weekends as part of their normal, permanent schedule." Nice To Have "Previous banking environment experience preferred Ability t

Help Desk Technician

General Dynamics Information Technology

Tampa, Florida, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, ITSM Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Check out this great opportunity to join one of GDIT's fastest growing and long-standing programs! US Battlefield Information Collectio

Help Desk Technician

General Dynamics Information Technology

Tampa, Florida, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, ITSM Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Check out this great opportunity to join one of GDIT's fastest growing and long-standing programs! US Battlefield Information Collection

Help Desk Technician

General Dynamics

Florida, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, ITSM Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Check out this great opportunity to join one of GDIT's fastest growing and long-standing programs! US Battlefield Information Collection

Help Desk Technician

Decisionpoint Corporation

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, tracking

Home Lending Help Desk Section Manager 2

Huntington Bank

Columbus, Ohio, USA

Full-time

Description Summary: The Section Manager 2- Operations manages through section supervisors and/or subordinates, multiple functions or an area which is comprised of professional and clerical staff. Duties and Responsibilities: Manage, Monitor, and Maintain the Home Lending Support Help Desk SharePoint Site daily.Manage and Monitor the Mortgage Loan Assumption process.Manage and Monitor the Mortgage and Consumer Lending Flood Review processes.Assist with implementing new procedures and Job Aids