help desk contractor Jobs

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Helpdesk Support (Help Desk Field Support)

Amsys Innovative Solutions

Houston, Texas, USA

Full-time

A Help Desk (HD) Technician specializing in the deployment of devices across Windows, Mac, and Linux platforms, with basic networking skills and travel requirements, typically has the following responsibilities and qualifications: Responsibilities: Device Deployment: Install, configure, and deploy devices (Windows, Mac, Linux) on-site for clients or within the organization. Network Support: Handle basic networking tasks, such as setting up routers, switches, and troubleshooting connectivity iss

IT Help Desk Tech

Aureon Consulting

Des Moines, Iowa, USA

Contract

Overview: We are seeking a skilled and customer-focused IT Support Specialist to provide phone and email support to our clients employees. This role requires strong troubleshooting abilities across personal computing platforms, hardware, software, mobile devices, and virtual environments. Key Responsibilities: Deliver responsive and effective technical support via phone and email to client employees. Troubleshoot issues related to hardware, software, mobile devices, and virtual environments wit

Help Desk Analyst

TriosysIT Inc.

Harrisburg, Pennsylvania, USA

Contract, Third Party

The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic pro

Help Desk Specialist

Mindbank Consulting Group

Dallas, Texas, USA

Full-time

Mindbank Consulting Group has an immediate need for a Help Desk Specialist. The Help Desk Specialist provides desktop and remote technical support to users on end-user hardware. Troubleshoots laptop/desktop PC problems. Responds and follows-up on customer support problems, provides timely and professional Desktop support to users. The Help Desk Specialist will be interfacing with users; therefore, you should be articulate in your communications. The ability to explain technical intricacies to en

IT Help Desk Analyst ~ Onsite in Auguadilla, PR

Lockheed Martin Corporation

Aguadilla, Aguadilla, Puerto Rico

Full-time

Job Description This Lockheed Martin Enterprise Operations (EO) position is responsible of handling technical problems and answering queries by telephone and/or chat in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Responsibilities include but are not limited to the following: - diagnoses, identification, and isolation of problems based upon customer interaction. -For chat support, handles multiple chat engagements simultaneous

IT Support/Helpdesk Support

Pyramid Consulting, Inc.

Richmond, Virginia, USA

Contract

Immediate need for a talented IT Support/Helpdesk Support. This is a 12+ Months Contract opportunity with long-term potential and is located in Richmond, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-79291 Pay Range: $16 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: S

IT Help Desk Support Specialist

Trigyn Technologies, Inc.

Baltimore, Maryland, USA

Third Party, Contract

Trigyn's direct government client has a contract opportunity for an IT Help Desk Support Specialist in Baltimore, MD. The particulars of the opportunity are below: Note: ? Onsite role. (Baltimore, Maryland 21202). ? Only Local candidates preferred. ? Experience with Multi-Factor Authentication (MFA) platform, and password recovery tools is required. Description: The client is seeking an enthusiastic, customer-oriented Temporary IT Support Specialist to assist employees during the annual Open E

IT Help Desk Specialist

Motion Recruitment Partners, LLC

Atlanta, Georgia, USA

Full-time

Join a renowned architecture and design firm located near Colony Square in Midtown Atlanta as a full-time IT Help Desk Specialist. This is a fantastic opportunity to work with a collaborative and creative team in a fast-paced, design-centric environment. You'll be providing crucial IT support across the firm, using technologies like Microsoft Office 365, Exchange, Active Directory, Jira, and both Windows and macOS systems. This is a great opportunity to bring your IT skills into a creative, desi

IT Help Desk Technician

804 Technology

Airway Heights, Washington, USA

Contract

ITAR Facility IT Help Desk Technician This role is both the frontline of internal customer technical support (Tier 1), as well as escalated support (Tier 2), resolving more difficult issues and escalating further, when needed. Functions and Responsibilities Act as the first point of contact for internal customers via phone and Service NowUses Service Management solutions to log, assign and receive support tickets with descriptions of issues, progress and solutions and guides Tier 1 staff in best

Remote // EPIC EMR Help Desk

Talent Groups

Remote

Third Party, Contract

Role : EPIC EMR Help Desk Location: Minneapolis, MN Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

Helpdesk 2nd Shift Lead

V-Soft Consulting Group, Inc

Morrisville, North Carolina, USA

Contract

Helpdesk 2nd Shift Lead Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk 2nd Shift Lead for our premier client in Durham, North Carolina. Education and Experience Bachelors degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Minimum of 3 years supporting Epic and healthcare applications: 3 Years. Proficiency with ServiceNow: 3 Years. Experience supervising or mentoring helpd

Helpdesk 3rd Shift Lead

V-Soft Consulting Group, Inc

US

Contract

Helpdesk 3rd Shift Lead Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a Helpdesk 3rd Shift Lead for our premier client in Raleigh, North Carolina. Education and Experience Bachelors degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Minimum of 3 years supporting Epic and healthcare applications: 3 years. Proficiency with ServiceNow: 3 years. Experience supervising or mentoring hel

Helpdesk 3rd Shift Lead

V-Soft Consulting Group, Inc

Morrisville, North Carolina, USA

Contract

Helpdesk 3rd Shift Lead Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a Helpdesk 3rd Shift Lead for our premier client in Raleigh, North Carolina. Education and Experience Bachelors degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Minimum of 3 years supporting Epic and healthcare applications: 3 years. Proficiency with ServiceNow: 3 years. Experience supervising or mentoring hel

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi

IT Help Desk Technician

Sentinel Technologies

Des Plaines, Illinois, USA

Contract

One of our major clients is seeking a detail-oriented and customer-focused IT Help Desk Technician who excels at solving technical issues while providing exceptional support. In this role, you'll serve as both the first and second point of contact for technical assistance, supporting and enhancing the Microsoft 365 environment, secure file management systems (Egnyte), Microsoft Teams Rooms, and local network infrastructure. If you're passionate about helping others and enjoy applying your knowle

Help Desk Support-HYBRID

SmartIMS Inc.

Richmond, Virginia, USA

Contract, Third Party

Job Title: Help Line Agent II Location: Richmond, VA, 23219 Duration: 12 plus months Interview Process: Two Rounds:Round 1: Phone InterviewRound 2: Video Interview (includes walk-through of the process)Top Requirements: Core Skills & Experience: Strong Customer Service / Help Desk Support backgroundExperience with Windows Operating System supportActive Directory (AD) support experienceFamiliarity with ticketing systems (ServiceNow preferred)Prior experience in supporting large-scale internal tea

IT Help Desk Analyst (MacOS)

BGSF Inc.

Scottsdale, Arizona, USA

Contract

BG Staffing has joined with a client in search of a Help Desk Analyst (macOS/Windows) for a client in the Scottsdale, AZ area. No subcontractors or agencies please The Help Desk Support will be supporting centers across the network with daily projects and activities as directed. Responsibilities include maintenance of IT equipment throughout the environment, managing multiple customer requests simultaneously including troubleshooting of all IT related equipment such as PCs, wireless handheld d

Line Support Team Member (Help Desk/Desktop Support)

iSpace, Inc

Lincoln, Alabama, USA

Contract

Title: Line Support Team Member (Help Desk/Desktop Support) Location: Lincoln, AL (100% onsite) Working Hours 4:00 pm to 12:30 am Central Time Overtime 50-10 hours/week Contract Duration: November 2024 November 2025 Required Skills and Expertise: Previous desktop support experience.Experience supporting computer applications and end-user computing devices.Experience using MS-Office, and problem ticketing applicationsAbility to maintain a high level of customer satisfaction with direct interact

Help Desk

Judge Group, Inc.

Scottsdale, Arizona, USA

Contract

Location: Scottsdale, AZ Description: Our client is currently seeking a Help Desk Multiple openings 1+years of experience This job will have the following responsibilities: 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures