help desk ii Jobs

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Help Desk Analyst II

Robert Half

Woburn, Massachusetts, USA

Contract

Description We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in Woburn, Massachusetts. In this role, you will provide efficient and detail-oriented technical support to internal users, ensuring their issues are resolved promptly and accurately. This position offers an excellent opportunity to utilize your technical expertise while contributing to the success of the organization. Responsibilities: Deliver timely and effective technical support to internal st

Help Desk Analyst II

Robert Half

Plainfield, Indiana, USA

Full-time

Description We are looking for a skilled Help Desk Analyst II to join our team in Plainfield, Indiana. In this Contract to permanent role, you will be responsible for providing both onsite and remote support for IT systems, hardware, and software, ensuring seamless operations for end users. This position plays a key role in maintaining and troubleshooting infrastructure components while adhering to organizational standards and security protocols. Responsibilities: Manage helpdesk tickets by tri

NESD Help Desk Agent II - $24/hr - Bossier City

General Dynamics Information Technology

Bossier City, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. M

Help Desk Analyst II

Robert Half

Norcross, Georgia, USA

Full-time

Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service. Responsibilities: Monitor customer systems and environments using remote

NESD Help Desk Agent II - $24/hr - Bossier City

General Dynamics Information Technology

Bossier City, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make

Help Desk Technician Level II

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help

Help Desk Analyst II

Robert Half

New York, New York, USA

Contract

Description We are looking for an experienced Help Desk Analyst II to join our team on a long-term contract basis. In this role, you will provide comprehensive technical support for both hardware and software, ensuring seamless operations for users in a fast-paced asset management environment. This position is based in New York, New York. Responsibilities: Deliver prompt and effective support for hardware, software, and operating systems, addressing user issues across various platforms includin

Help Desk Technician Level II

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help D

Help Desk Analyst II

Robert Half

Acton, Massachusetts, USA

Full-time

Description Help Desk Analyst II IT Helpdesk & General Support Provide technical support to end users, diagnosing and troubleshooting hardware/software issues. Guide users on software applications, network access, and security best practices. Assist with employee onboarding and offboarding, including setup and configuration of new devices, accounts, and security protocols. Assist in the maintenance of the asset management system, ensuring up-to-date tracking of IT assets and services. Perform

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H

Help Desk Analyst II - NISSC II - CMSFS

Jacobs

Colorado Springs, Colorado, USA

Full-time

Position Title: Help Desk Analyst II Location: Cheyenne Mountain Space Force Station, Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Top Secret w/ SCI Eligibility Shift: Shift work is required to support 247 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule, and can remain on-site for e

NESD Help Desk Agent II - $24/hr - Bossier City

General Dynamics

Bossier City, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make

NESD Help Desk Agent II - $25/hr - New Orleans

General Dynamics

New Orleans, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make

Help Desk Technician Level II

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help D

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT me

NCIS Help Desk Analyst Tier II | Night Shift 10pm - 6am | Top Secret clearance

General Dynamics

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Operations, Help Desk Support, Ticketing Systems Certifications: Security+ CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterp

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity

Help Desk/Call Center Technician

Information Resource Group, Inc.

Montpelier, Vermont, USA

Contract, Third Party

Role: Help Desk/Call Center Technician Location: (In Office, Montpelier, VT) Onsite Duration: 6-12 months Required Services: Considerable Help desk/ Call Center experience Advanced PC and network troubleshooting skills Knowledge of interfaces Thorough knowledge of help desk software and procedures Able to troubleshoot, analyze issues, recommend effective solutions without direction. Working knowledge of training principles and practices Knowledge of the principles and practices of public relat

Business Analyst - Help Desk Lead - Hybrid

VIVA USA INC

Columbia, South Carolina, USA

Contract

Title: Business Analyst - Help Desk Lead - Hybrid Mandatory skills: family court operations, software project, business process training, Team Foundation Server, TFS, MS Office, Visio, SharePoint, child support, customer service, user accounts, categories, automation rules, reports, Help Desk triages requests, Help Desk workload, Help Desk performance, help desk ticket analysis, PACSS, Palmetto Automated Child Support System, FCCMS, Family Court Case Management System, web-based portal, system

Help Desk Analyst (MUST be Bilingual, Spanish/English)

Uniqsoft

Conyers, Georgia, USA

Third Party, Contract

Job Title: Help Desk Analyst 1 Location: East View Parkway Conyers, GA 30013 (Hybrid) Position type: Long term Contract Rate: DOE Job ID: 762935 Client: DDS - IT Interview type: Either Web Cam or In Person Note:- LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertis