help desk lead Jobs in jersey city, nj

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Helpdesk Level1 Tech

Microtek Staffing Services

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New York, New York, USA

Contract

Job Title : Helpdesk Level 1 Tech Job Duration : 6 months contract to Hire Job Location : Canal St, NY Job Timing : 9-5 pm EST (Mon Thru Thurs onsite) Job Description : Provide Daily Infrastructure Support Respond to and resolve technical support requests for hardware, software, and network issues across MacOS and Windows OS environments. Assist team members with setup, troubleshooting, and maintenance of core tools, including Microsoft 365, Google Workspace, Slack, and Zoom. Device Provisioning
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Posted 2 hours ago

Help Desk Analyst/ Trainer

Soni Resources Group

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New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve
Posted 32 days ago | Updated 9 hours ago

Help Desk Analyst

Robert Half

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New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis. In this role, you will provide technical support and troubleshoot issues related to both Mac and Windows operating systems, as well as various software applications. This position is based in New York, New York. Responsibilities: Deliver technical assistance for O365 applications, including Teams and Outlook, ensuring seamless functionality for end users. Provide support and troubleshooting for Mac
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Posted 16 days ago | Updated 9 hours ago

Help Desk Level 1 Representative

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 47 days ago | Updated 1 hour ago

Help Desk Coordinator Level 1

Spruce Technology Inc.

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Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper
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Posted 60+ days ago | Updated moments ago

Help Desk Analyst

Robert Half

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New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in New York, New York. In this role, you will provide essential IT support, assist with onboarding processes for new team members, and ensure seamless technical operations for a dynamic team. This is a great opportunity to work in a fast-paced environment, supporting a diverse range of technologies and users. Responsibilities: Provide comprehensive IT support to a team of approximately 120 users, add
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Posted 4 days ago | Updated 9 hours ago

Help Desk Analyst

Robert Half

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New York, New York, USA

Contract

Description Profile - Roles and Responsibilities 1. Ensuring all the calls are reported to ServiceDesk and are resolved as per the SLAs . 2. Audit Compliance: Making sure all hardware within the company is under audit compliance. If system is moving out of company network permanently it needs to be completely formatted (kill disk). Coordinating with Managers + Supervisors to ensure audit compliance is met in VAC. 3. Escalate IT issues to the IT Manager where-ever necessary. 4. Diagnoses and reso
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Posted 4 days ago | Updated 9 hours ago

Hands-on IT Helpdesk Manager

Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software
Posted 6 days ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

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New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support to both corporate office staff and remote team members. This is a long-term contract position based in New York, New York, within the dynamic Real Estate & Property industry. The ideal candidate will excel in troubleshooting, configuring diverse technologies, and delivering top-tier service to end-users. Responsibilities: Respond promptly to technical support requests, ensuring timely resolution
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Posted 16 days ago | Updated 9 hours ago

Helpdesk Support Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful
Posted 50 days ago | Updated 1 hour ago

Help Desk Analyst

Data Processing Resources

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White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 3 hours ago

Help Desk Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of
Posted 18 days ago | Updated 1 hour ago

Help Desk Technician

Columbia Advisory Group

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Remote

Full-time

The Help Desk Technician s role is to provide Tier 1 technical support to customers both over the phone using remote support tools and in person. The Help Desk Technician will be using their technical skills and expertise to resolve issues and properly ensure that complex and/or high priority problems are elevated to specialized support groups for resolution when needed. Essential Functions Effectively, professionally, and respectfully represents other Information Technology staff members, teams
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Posted 2 hours ago

Help Desk Analyst

TriosysIT Inc.

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Remote or Harrisburg, Pennsylvania, USA

Contract, Third Party

OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The contractor will work directly with the registry supervisor, manager, registry specialists, and other contracted staff of the PIERS team during this assignment. Generally, the contractor will perform the following tasks: Provide PIERS Public Por
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Posted 6 days ago | Updated 1 hour ago

Field Help Desk

MW Partners LLC

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Remote or Glendale, California, USA

Full-time

Job Details Job Title: Field Help DeskJob Location: Southern LA/Northern OC area/Western SBClient: General Network CorporationJob Type: Full TimeSalary: 75000/year - Incentive basedField Work Details San Bernardino, to Los Angeles, and Orange County.On average 30% of time will be spent in the field at Client sites.Remote for work outside of the field requirements.The initial Onboard Training that will be held in the Glendale Office Company Overview: GenCare, a division of General Networks Corpo
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Posted 8 days ago | Updated 8 days ago

Deputy Chief Information Officer - IT Operations

City of New York

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New York, New York, USA

Full-time

Company Description Job Description NOTE: This position is open only to current City of New York employees serving in a permanent Civil Service title of Computer Operations Manager or Computer Systems Manager; or, those who are currently reachable on the open competitive civil service list for Computer Operations Manager or promotional civil service list for Computer Systems Manager civil service title. To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL S
Posted 10 days ago | Updated 1 hour ago

Help Desk Support/Network Administrator

GovCIO

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Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Responsibilities Schedule team for configuring, maintaining, and troubleshooting network hardware issues such as routers, switches, and
Posted 10 days ago | Updated 9 hours ago

Help Desk Specialist I - Remote

Kforce Technology Staffing

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Remote or Plano, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Specialist to join their team remotely. Manager is open to remote anywhere within the U.S. and open to any timezone. Duties: * Help Desk Specialist will provide support to end users for computer, application, system, device, access and hardware issues * Identifies, researches, and resolves technical problems of moderate complexity * Responds to telephone, email and online requests for technical support * As a Help Desk Specialist
Posted 11 days ago | Updated 5 hours ago

IT/Helpdesk Specialist

SimVentions, Inc

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Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A
Posted 32 days ago | Updated 1 hour ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 1 hour ago