help desk management Jobs in philadephia, pa

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Service Desk Analyst

Phoenix Technology Partners, LLC

Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

AWS Cloud Solutions Architect & Operations Manager

JMS Technical Solutions

Remote

Full-time

Our client is looking for an AWS Cloud Solutions Architect & Operations Manager. This is a fully-remote/full-time/direct hire position Hourly based on experience: $150k-$190k We re looking for a cloud solutions architect and operations manager to lead the evolution and maintenance of our client's cloud infrastructure on AWS. You ll be responsible for designing, implementing, and managing cloud solutions that support our data science and software development teams. You ll also collaborate with ot

Service Desk Analyst

Phoenix Technology Partners, LLC

Wilmington, Delaware, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Support Analyst

Zachary Piper Solutions, LLC

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Support Analyst to join an petrochemical organization based out of southern Philadelphia. This is a full-time, onsite position. Essential Duties of the Support Analyst: Desktop/application supportInstall, configure VoIP devicesHandle internal, Tier I tickets Qualifications of the Support Analyst: 2-3 years Help Desk/ Desktop Support ExperienceA+, Network + certifications are a plusDesire to learn and grow in careerCandidate must pass a drug screen and backgroun

Information Systems Helpdesk Analyst

Motion Recruitment Partners, LLC

Voorhees Township, New Jersey, USA

Full-time

A law firm is urgently looking to bring on an Information Systems Helpdesk Assistant to their team. They are looking to bring in someone with previous law firm experience as they want them to understand the process of interacting with attorneys and assisting with legal documentations. A soild understanding of Microsoft Word, Excel, DocuSign, and iManage software are big pluses, but they are very willing to train someone in using those applications. This is a fully onsite perm role in the Voorhee

Desktop Support

Phoenix Technology Partners, LLC

Wilmington, Delaware, USA

Contract

Providing support to desktops, notebook systems, hardware, and customer related services. Providing assistance to end users for firm-approved applications using a variety of different methods. Those applications include: Microsoft Office, Outlook, Remote Desktop Services, VPN, and other applications as deemed necessary Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors and peripheral hardware; also scanning computers for viruses Troubleshoot

IT Manager Helpdesk and ERP Applications

Jobot

Philadelphia, Pennsylvania, USA

Full-time

This company is a well known financial services firm in the Philly area. Great benefits and quarterly bonus! This Jobot Job is hosted by: Alex Dickinson Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $90,000 - $140,000 per year A bit about us: This company is a stable software firm located in Philadelphia. This role works heavily in their business applications and end user support. It's a hybrid between help desk/support operations, along

Helpdesk (iPad/IPhone) Support

Zachary Piper Solutions, LLC

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Help Desk Analyst on-site in the Radnor/Wayne area of PA . Responsibilities for the Helpdesk Analyst: Provide end-user support on-site resolving Hardware and Software issues Work with Microsoft products including 365/Azure Active Directory Provide support for outbound Sales Reps troubleshooting their iPads and iPhones Remotely Ability to setup workstations and assists in A/V troubleshooting and support Ability to work 5 Days a week on-site Qualifications for

Desktop Support Specialist II

Motion Recruitment Partners, LLC

Exton, Pennsylvania, USA

Full-time

A Biotech company is looking to bring on a Desktop Support Specialist II. This role will have you supporting end users, assisting on projects and large installations. This role is onsite 5 days a week in Exton PA. In this role you will need experience with overall desktop support of software and hardware, have experience working within a Windows and AWS environment. Having server migration experience is a very big plus in this role, and prior experience managing a helpdesk and manning the phones

Systems Support Engineer

Jobot

Philadelphia, Pennsylvania, USA

Full-time

This company is a well known financial and payments company, focusing on transactions in retail and event center operations across the country. Great reputation and employee growth/stability! This Jobot Job is hosted by: Alex Dickinson Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $70,000 - $95,000 per year A bit about us: This company is one of the most well known software firms in the Philly area. This role is a stable one, focusing on

Helpdesk Support Specialist

Mitchell Martin, Inc.

Audubon, Pennsylvania, USA

Full-time, Contract

Our client is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products is looking for an Helpdesk Support SpecialistLocation: Audubon, PA Type: Full-TimePosition Summary: The IT Support Specialist will be responsible for providing technical support via phone, email, and web for Network and Software related issues. The individual is responsible for problem analysis, documentation, resolution and escalation.Essential Func

Help Desk Manager

Sunrise Systems, Inc.

Trenton, New Jersey, USA

Contract

Job Title: Help Desk Manager Location: Trenton, NJ Duration: 03 months on W2 with possibility of extension. Job Description: Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution. Note: This role requires the resource to be onsite 5 days / week. Hours are Monday through Friday from 8 am to 4:30 pm, w

Marine Transportation System Specialist (CYBER), GS-0301-12

USAJOBS

Philadelphia, Pennsylvania, USA

Full-time

Duties As a Marine Transportation System (MTS) Cybersecurity, this position is responsible for the implementation and enforcement of all hazards and cybersecurity related executive orders, acts, regulations, laws, and Coast Guard policy supporting the safety and security of ports and waterways. Develops operational cybersecurity policies and assist in the implementation of policies, plans, procedures , and exercises for all cyber incidents that impact the marine environment, port security, or m

Application Analyst (Clinical)

Zachary Piper Solutions, LLC

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Clinical Application/IT Analystto be part of an emerging Biotech company located in Philadelphia to help provide support and analytics initiatives. *Must have worked to some capacity supporting Laboratory environments* Responsibilities of the Application Analyst: Individual will be supporting applications and end-users within Laboratory research environment.Work directly with Labops teams configuring instruments, support IT issues and performing Application ana

Desktop Support Technician

Leidos

Philadelphia, Pennsylvania, USA

Full-time

Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing e

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Helpdesk / Desktop Support

Motion Recruitment Partners, LLC

Hatboro, Pennsylvania, USA

Full-time

We have an excellent career opportunity for a Helpdesk Support Specialist. In this position you will provide critical software and hardware support services to company employees and contractors to ensure maximum uptime and access to applications and client data. Support will be performed in-person, remotely and via phone. This person will manage their work in a ticketing system to track issues and see that issues are resolved within defined SLA's. Role and Responsibilities Respond to incoming ph

Help Desk Analyst II

Robert Half

Wilmington, Delaware, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I in Wilmington, Delaware. The role involves providing technical support for computer-related issues, maintaining telecommunications and mobile devices, and ensuring high-quality customer service. This position is crucial within our team, as you will be the first point of contact for resolving customer issues and maintaining the efficiency of our technical systems. Responsibilities: Provide quality tec

IT Operational / READINESS COORDINATOR

TalTeam

Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro

MSP Tier Two Engineer

Motion Recruitment Partners, LLC

Cherry Hill, New Jersey, USA

Full-time

Are you looking to join a company where you will be able to touch a ton of new/diverse technology and projects? A Consulting company is currently seeking a talented and experienced Network Administrator to join the team. As a Network Administrator, you will be responsible for designing, implementing, and maintaining robust network infrastructure solutions for clients, ensuring the stability, security, and scalability of their IT environments. Key Responsibilities: Design, configure, and deploy