help desk support representative Jobs in new york, ny

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It Support/Helpdesk Support/ Support Engineer- New York - Direct Client

SANS

New York, New York, USA

Contract

This position is focused on providing white-glove support to end users for Client audio/video collaboration environment. This includes support for online meeting platforms such as Webex, Zoom, MS Teams, working within Service Now and Condeco for meeting management, setup and maintenance of audio/visual equipment in Client offices and conference rooms, and helping to run data-to-day operations of the New York broadcast studio. Additional support in the form of smart hands will be required on Cl

Help Desk Support Specialist

Fynbosys Inc

New York, New York, USA

Contract

Help Desk Support Specialist Looking at 4-6 years of experience. Must have: - Financial Experience with some trading knowledge Basic networking (understand the purpose of the network hardware)Windows AD environment (AD, DNS, DHCP, Group Policies, joining machines to a domain)Windows Desktop support (Win 10 and 11 anything else is not relevant)Windows Package Mgmt. Understand how the software works and can be deployed (MSI s, etc..) and Windows UpdatesUnderstanding of Windows Licensing (or mainl

Contract Help Desk Support in NYC

NuWare Tech Corp

New York, New York, USA

Contract, Third Party

The person will be joining a team of 7. IT is a client facing role so going to be desk side helping all levels of staff communicating will be very important.They run Microsoft stack/slack/mobile devices/ zoom and knowing service now is definitely a plus. Plus each group Fixed income/ Equites etc run different apps so they will learn on the go as well. The role is 5 days a week in NYC There will be 850 -1000 end users the team supports. Responsibilities Consistently mindful of security, proces

IT Helpdesk/Desktop Support Analyst

Apex Systems

New York, New York, USA

Full-time

Job#: 2012884 Job Description: Our great client in New York City has a long term contract opening for a Helpdesk/Desktop Support Analyst. If you are interested please apply with resume to . Address: 200 Liberty Street, 31st FL, New York, NY 10281 1. Interview and Training will be handled remotely. A working/stable internet connection and confidential/quiet workspace is required. Mifi devices/hotspots are prohibited. 2. After completion of training, worker will be required to report to the New

L1/L2 Helpdesk technical support

Altech Star Inc.

Jersey City, New Jersey, USA

Contract

Preferred Qualifications: This will be a 100% phone based support role. 1 2 years of support experience. Demonstrable customer service experience. Experience working within a L1/L2 Help Desk or Call Center. Any experience working within the Financial Industry is a plus. Team player with a willingness to learn new technologies. Strong communication skills, both oral and written.

Help Desk and IT Support Analyst - Hybrid

Benchmark IT- Technology Talent

Greenwich, Connecticut, USA

Full-time

A global investment firm in Greenwich, CT is seeking a IT Support Engineer. In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Support Engineer. You will be responsible for administration and internal support of the Companys PCs, printers, servers, and related equipment. Tasks include end user support and performing PC maintenance, upgrades and con

Technical Financial Support Specialist/Help Desk

Recruit Professional Services

New York, New York, USA

Full-time

Responsibilities Provide level one support resolving day-to-day technical issues for 200+ users within our corporate office, remote offices, DR site and traveling employees. Support will be provided both desk-side and over the telephone. Setting up, repairing and maintaining a wide range of hardware (Desktops, laptops, VDI, printers and all other peripherals) and software (MS Office, VMWare, market data software) and providing technical assistance and training to the end-users. Work closely with

Desktop Support Technician

Cogliano IT Staffing LLC

New York, New York, USA

Full-time

Desktop Support Technician needed for a Contract to Hire position onsite in New York, NY! The Desktop Support Technicians will be full-time onsite at a customer site performing the following duties: Desktop Technician will provide day to day local\remote. desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.The candidate will also need to facilitate custome

Google Cloud Platform Support Representative

Bizoforce Inc

Remote

Contract

We are seeking a Google Cloud Platform Technical Support Representative (Networking) who is going to handle Support cases on Google Cloud Platform products mainly Networking Shard. This role will be involved to work on the cases and provide possible solutions to the Customers within SLA. This role requires close partnership and collaboration with other Customer teams, Cloud Architects, Engineers and Subject Matter Experts. This role requires working in a 24/7 shift system. Required Qualification

Desktop Support::Third Shift:: 12AM to 8 AM EST

InfoPeople Corp

New York, New York, USA

Contract

This position is for Third Shift:: 12AM to 8 AM EST Proficient with computer hardware, Symbol handheld devices, printers, digital senders and peripherals. Proficient with Microsoft Windows XP/7/8/10 Mobile desktop operating systems, Microsoft Office 2016, Microsoft Suite, Exchange/Outlook 2016, email, and Client Jet Admin. Proficient with Apple Operating Systems. Experience with Service Now Experience with Oracle client based applications. Experience with Microsoft Windows Active Directory. Expe

IT Support Specialist

Simons Foundation

New York, New York, USA

Full-time

IT Support Specialist Reporting to the Senior Manager, IT Operations, the IT Support Specialist will be responsible for providing day-to-day IT support for foundation community members, including desktop computers, laptops, mobile devices, wired and wireless networks, software and cloud services. This is a full-time position based in our offices in New York City. Visit the Simons Foundation career page at to learn more. ESSENTIAL FUNCTIONS/RESPONSIBILITIES Fulfill technology support requests fr

Desktop Support Engineer

The Atlantic Group

New York, New York, USA

Contract

Our client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment. Responsibilities: Perform Level 1 and 2 support and handle incoming help requests from end usersPerform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuri

Jr. Level 1 Help Desk role

Nutech Information Systems

Edison, New Jersey, USA

Contract

We would like to see some L1/L2 Helpdesk techs to support . JD: In this Level 1 Help Desk role, Technicians will be assisting internal clients with technical issues they are experiencing during the merging of two banks. This can include Account Unlocks, Password Resets, as well as issues with Printing, Hardware, Connectivity, Remote Access, Software, etc. This will be a 100% phone based support role. We are looking for locally based Techs as they will be fully onsite in Woodbridge, NJ during tra

Tier 1 Customer Support

TEKsystems c/o Allegis Group

Hoboken, New Jersey, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in July. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high

Level 1 IT Service Desk

Vertex Solutions Inc.

Pearl River, New York, USA

Contract

Level 1 Service Desk - Contract to HireL1 Service Desk Technician wanted for a contract to hire position located onsite in Pearl River NY with our global IT client. Be a part of a great growing team. 2 interviews. Minimum of 2 years' experience required. Hours: either 9-5 EST or 8-4 EST will support EST hours The Service Desk Technician will assist end-users through phone and ticketing requests. This position also involves resolving issues with domain credentials, hardware, operating system, and

Helpdesk Technician

Kforce Technology Staffing

Queens, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Helpdesk Technician in Whitestone, NY. Summary: Under the direction of IT Infrastructure Manager, the Helpdesk Support Technician provides administrative support to the IT department as it delivers services to various stakeholders. The Helpdesk technician will be responsible for closing helpdesk tickets, assist IT projects; all while ensuring that IT standards and guidelines are closely followed by IT team members. Te Helpdesk Support Tech

JDE Manufacturing Functional/Techno-Functional

W3Global

Franklin Lakes, New Jersey, USA

Contract

Description: Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct. Resource having techno functional skills to support issues is desirable. Support for interfaces to MFG PRO, Demand Solutions, Positive pay and Labelling solutions, Oracle APS etc is desirable Ability to understand highly customized Manufacturing Accounting process General Support Responsibilities: Application testing for all system changes and projects. Knowledge transfer and

Director - Enterprise Technology

TriCom Technical Services

New York, New York, USA

Full-time

Summary We are seeking a dynamic and hands-on Enterprise Technology Director to support our technology infrastructure and operations. The Director will be responsible for the design, implementation, and maintenance of the company's enterprise technology. They will ensure our systems are reliable, secure, and optimized to support business objectives. This position spearheads initiatives to support seamless business operations, ensure data security and confidentiality, and deliver a superior us

Overnight Desktop Support

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Additional Skills & Qualifications: The shift will be 35 hours a week Sunday-Thursday 4:00 PM - Midnight Description: Computer imaging and upgrade. PC's and Printer deployment. Wyse terminal setup and Configuration. Configure Mobile devices (IPhone, IPad ) Clinical software installations. Customer Service and Communication: Demonstrate an ability to communicate technical terms, MCIT policies, and difficult messages to end users in a service oriented fashion. Provide one-on-one instructions/train

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana