help desk support Jobs

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MSP L3 Remote Desktop Support Technician

Ledgent Technology

•

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr
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Posted 8 days ago | Updated 1 hour ago

GA DDS Help Desk Analyst 1

USG, Inc.

•

Conyers, Georgia, USA

Contract, Third Party

Job Title: GA DDS Help Desk Analyst 1 (765352) Location: 2206 East View Parkway, Conyers, GA 30013 Pay Rate: $20/hour (W2) Interview Type: Web-Cam or Onsite Interview Work Type: Onsite Local Candidates Only Important Notes MUST be Bilingual Spanish MUST have Call Center Experience Do NOT submit candidates previously submitted to Requisition #762935 This role is located at DDS Headquarters in Conyers, GA Job Summary The Georgia Department of Driver Services (DDS) is seeking a Bilingual Help
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Posted 2 days ago | Updated moments ago

IT Operations Support Specialist

tCognition, Inc

•

Augusta, Maine, USA

Contract, Third Party

Job Title: Client Technologies Specialist (Night Shift, Hybrid) Work Arrangement: Hybrid. Onsite twice a month (every other Wednesday). Work schedule is Sundays through Thursdays from 11:30pm to 8:00am. Duration: 1 year Client: State of Maine Top 3 Skills: Desktop SupportHelp Desk SupportCustomer Support Job Description: Primary Responsibilities: 50% Customer Service:Provide phone and ticket supportAct as an extension of the Service Desk to assist with after-hours callsLog all calls into the A
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Posted 9 days ago

Help Desk Specialist

ResolveTech Solutions Inc.

•

Houston, Texas, USA

Full-time

Help Desk Specialist Houston, Texas 77064 Contract to Hire Rate: $30/Hr on W2 Locals ONLY s and s and those who are authorized to work for a fulltime/perm position are encouraged to apply. Requirements: 3 Years of proven working experience in providing Help Desk supportMaintain a high first-contact resolution percentage.3 Years experience supporting and troubleshooting connectivity to networks.Working knowledge of ITSM system, remote control software, Windows 10/11, Office 365.Experience with r
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Posted 26 days ago

IT - SCSM - Project Manager - Intermediate

Lumen Solutions Group Inc.

•

Columbia, South Carolina, USA

Contract

Job Title: Project Manager Intermediate Location: Columbia, SC (100% Onsite) Duration: 12 Months Extension Possible: Yes Interview Type: In-Person (1 Round Only) Residency Requirement: Candidate must be a current South Carolina resident (No relocation allowed) Submission Deadline: July 17th, 5:00 PM EST Position Summary: The State of South Carolina is seeking two experienced Project Managers (Intermediate level) to provide operational and technical support for IT infrastructure and Audio-Visu
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Posted 1 day ago | Updated moments ago

It Help Desk Technician

TEKsystems c/o Allegis Group

•

Des Moines, Iowa, USA

Full-time

Description In this role the IT HelpDesk technician serves customers by providing product and service information and resolving product and service problems. Providing basic support on the Internal Tool Set. This could include password reset, Web browser support, issue resolution of navigation through the web portal. Experience with working with customers and assisting in the creation of accounts, resetting passwords, following documented processes and procedures. This role will be for support c
Posted 6 days ago | Updated 5 hours ago

Desktop Support Technician

VDart, Inc.

•

Irvine, California, USA

Third Party, Contract

Job Title: Desktop Support Technician Location: Irvine, CA (Onsite) Duration / Term: Long-Term Contract Job Description We are seeking a proactive and customer-focused Desktop Support Technician to provide comprehensive hardware and software support for employees and new hires. This role involves imaging systems, troubleshooting across platforms, inventory management, and executive-level support, with occasional travel between offices (up to 150 miles). The ideal candidate will demonstrate stro
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Posted 4 hours ago

Desktop Support Technician

VDart, Inc.

•

Irvine, California, USA

Contract, Third Party

Job Title: Desktop Support Technician Location: Irvine, CA (Onsite) Duration / Term: Long-Term Contract Job Description We are seeking a proactive and customer-focused Desktop Support Technician to provide comprehensive hardware and software support for employees and new hires. This role involves imaging systems, troubleshooting across platforms, inventory management, and executive-level support, with occasional travel between offices (up to 150 miles). The ideal candidate will demonstrate stro
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Posted 19 hours ago

IT Infrastructure Manager

Vaco by Highspring

•

Columbus, Ohio, USA

Full-time

SUMMARY: The Manager of Information Technology is responsible for the overall planning, organizing, and execution of all IT services at all company locations. This includes IT Help Desk support operations to meet customer requirements, supporting branch location operations and offsite employees, as well as the support and maintenance of existing applications, the maintenance of technology infrastructure and telecom systems, and providing input, guidance, and direction on the development of new t
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Posted 8 days ago | Updated 8 days ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 60+ days ago | Updated 8 hours ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 60+ days ago | Updated moments ago

Help Desk Technician- SWINGS - TS/SCI w/ POLY

General Dynamics

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into opportunity as a Help Desk Techn
Posted 60+ days ago | Updated 8 hours ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity
Posted 60+ days ago | Updated 8 hours ago

Help Desk Technician

Vaco by Highspring

•

Pittsburgh, Pennsylvania, USA

Contract

THIS ROLE IS NOT AVAILABLE FOR C2C OR VISA SPONSORSHIP We are seeking a Help Desk Technician to work onsite in the City of Pittsburgh. This is a contract-to-hire opportunity with a growing IT department. What you will do: Provide first-level technical support for Windows laptops, software, printers, and network connectivity. Diagnose and resolve hardware/software issues, escalating complex problems as needed. Assist with password resets, multi-factor authentication (MFA), and security best pr
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Posted 30 days ago

Line Support Team Member (Help Desk/Desktop Support)

iSpace, Inc

•

Lincoln, Alabama, USA

Contract

Title: Line Support Team Member (Help Desk/Desktop Support) Location: Lincoln, AL (100% onsite) Working Hours 4:00 pm to 12:30 am Central Time Overtime 50-10 hours/week Contract Duration: November 2024 November 2025 Required Skills and Expertise: Previous desktop support experience.Experience supporting computer applications and end-user computing devices.Experience using MS-Office, and problem ticketing applicationsAbility to maintain a high level of customer satisfaction with direct interact
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Posted 60+ days ago | Updated 1 hour ago

IT Helpdesk Engineer - Long Beach, CA Onsite

Infinite Computer Solutions (ICS)

•

Long Beach, California, USA

Full-time

Job Descriptions Below: Position Summary We are seeking a highly motivated and customer-oriented IT Helpdesk Engineer to join our IT support team. In this role, you will serve as the first point of contact for all technical issues, providing efficient and professional support to ensure smooth operations across hardware, software, and network systems. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to resolving IT challenges
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Posted 8 days ago

Help Desk Analyst

Irvine Technology Corporation (ITC)

•

Phoenix, Arizona, USA

Contract

Help Desk Support Our client is looking for a dedicated contract IT Help Desk Support Specialist to join their corporate team and provide exceptional technical support to retail locations and internal users. This is a high-impact role where you'll be the frontline of IT assistance resolving issues, maintaining system uptime, and ensuring store operations stay smooth and efficient. It's a great opportunity for someone who thrives on helping others and enjoys digging into technical challenges. Loc
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Posted 23 hours ago | Updated 2 hours ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics Information Technology

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity
Posted 60+ days ago | Updated moments ago

Sr. Desktop Support

Trova Search

•

Alpharetta, Georgia, USA

Full-time

Senior Desktop Support Technician Position Summary:The Senior Desktop Support Technician plays a critical role in ensuring the smooth operation of end-user computing environments to support business productivity. This position involves managing and resolving technical support requests by prioritizing, documenting, and addressing issues in a timely and professional manner. The role includes both onsite/deskside and remote support, covering a range of technologies including hardware, software, vir
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Posted 6 days ago

IT Support

Microtek Staffing Services

•

Ochopee, Florida, USA

Contract

Job Title: Level 1 Helpdesk Support Job Duration : 6months Job Location : Maimi , FL Shits : 1st Shift : 8am - 4pm EST 2nd shift : 4:pm - 12am EST 3rd shift : 12:am - 8am EST Saturday : 12am - 12 pm EST Sunday : 12pm - 12am EST Job Description: We are looking for a friendly and motivated Level 1 Helpdesk Support professional to join our IT team. In this role, you will be the first point of contact for our users, providing prompt assistance with technical issues and ensuring smooth daily operatio
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Posted 18 days ago | Updated 12 days ago