help desk tier 1 Jobs

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Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics Information Technology

McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise

Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics Information Technology

McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise

Business Analyst - Help Desk Lead - Hybrid

VIVA USA INC

Columbia, South Carolina, USA

Contract

Title: Business Analyst - Help Desk Lead - Hybrid Mandatory skills: family court operations, software project, business process training, Team Foundation Server, TFS, MS Office, Visio, SharePoint, child support, customer service, user accounts, categories, automation rules, reports, Help Desk triages requests, Help Desk workload, Help Desk performance, help desk ticket analysis, PACSS, Palmetto Automated Child Support System, FCCMS, Family Court Case Management System, web-based portal, system

Help Desk Technician - SWINGS - TS/SCI W/ POLY

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Satisfaction, Technical Support, Troubleshooting Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: Help Desk Technician V Transform technology into opportunity as a Help Desk Technician V with GDI

Help Desk/Call Center Technician

Information Resource Group, Inc.

Montpelier, Vermont, USA

Contract, Third Party

Role: Help Desk/Call Center Technician Location: (In Office, Montpelier, VT) Onsite Duration: 6-12 months Required Services: Considerable Help desk/ Call Center experience Advanced PC and network troubleshooting skills Knowledge of interfaces Thorough knowledge of help desk software and procedures Able to troubleshoot, analyze issues, recommend effective solutions without direction. Working knowledge of training principles and practices Knowledge of the principles and practices of public relat

Help Desk Technician - TS/SCI Required

Akima, LLC

Honolulu, Hawaii, USA

Full-time

ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as part of a key Command and Control, Communications and Cyber (C4) technical focal point. This role involves providing Tier 1 troubleshooting support for HQ executive community members, including Flag/General Officers (FOGO), in offices, quarters, and during travel. The technician also supports distinguished visitors and command-level special events and also manages communications for significan

Help Desk Technician L2

Robert Half

Madison, Wisconsin, USA

Full-time

Description Overview: Robert Half is seeking a skilled and customer-focused Level 2 Help Desk Technician to join the team at a fast-paced Managed Services Provider (MSP). As a Level 2 technician, you will provide advanced technical support to clients, addressing escalated IT issues that cannot be resolved at Tier 1. This role requires exceptional troubleshooting skills, a customer-centric approach, and the ability to collaborate with cross-functional teams to ensure timely resolution and excell

Field Implementation Specialist (Desktop/Helpdesk)

Harvey Nash Inc.

Houston, Texas, USA

Contract

Job Title: Field Implementation Specialist (Desktop/Helpdesk) Location: Houston, TX (Hybrid) Duration: 7+ Months Contract Hybrid/Remote: Hybrid (Note: This position will also require onsite presence weekly & Must be able to work weekends/nights as needed) Responsibilities: Manage and support mobile device refresh/deployment of the CS agent MAP devices. Asset management, Apple IOS device administration, organizational skills. Basic/Technical Skills Required/Preferred: 3-5 years mobile device sup

Help Desk Technician - TS/SCI W/ poly

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity

Help Desk Analyst

Accenture LLP

Annapolis, Maryland, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services to do the work you love in a collaborative and caring community where you feel like you belong

Help Desk Specialist

Decisionpoint Corporation

US

Full-time

Overview DecisionPoint Corporation is seeking an experienced Help Desk Specialist to join our team supporting the Personnel Enterprise Decision Support System (PEDSS) contract. This is a part-time fully remote position. Duties & Responsibilities Serve as the first point of contact for PAM help desk users. Troubleshoot hardware, software, and access issues. Escalate complex issues to Tier 2 or engineering support teams. Perform other duties as assigned to support team goals and project requireme

Help Desk/ Desktop Support

Pyramid Consulting, Inc.

Plano, Texas, USA

Contract

Immediate need for a talented Help Desk/ Desktop Support. This is a 08+months contract opportunity with long-term potential and is located in Plano, TX (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-66781 Pay Range: $10 - $15/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provide application support thr

Help Desk Analyst

Spar Information Systems

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba

Associate Lead Help Desk III

Metasys Technologies

Birmingham, Alabama, USA

Contract

Once selected, you should be eligible for the pass-through Drug Test and Background Test.Role - Associate Lead Help Desk Location - Birmingham, Alabama 35233 Duration- 12 months(possible extension) Shift hours- Monday to Friday, 8:00 am to 5:00 pmJOB DESCRIPTION: On-site client-facing IT support for all print, network/software and web faxing solutions. Remotely and physically resolve and/or reassign customer (internal and external) software, network interface and application issues. Troublesho

Help Desk Analyst

Caresoft

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal

IT Help Desk

Motion Recruitment Partners, LLC

Dallas, Texas, USA

Full-time

One of the nation's top performing labor broker companies are looking to bring on a Support technician to their growing team. This company's mission is to provide expertise of installation services that include improvements in products such as doors, windows, siding, and kitchen appliances. They are looking for a Help Desk technician to join their team as they recently promoted someone upward. Ideally looking for someone who can help with Tier 1 and some 2 support. Most of the users will be inte

Helpdesk Analyst

Bayside Solutions

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $58,300 - $62,400 per year Location: Dublin, CA - Onsite Role Job Summary: As a Helpdesk Analyst, you will provide Windows phone support using ServiceNow. In a 20/7 environment, this role requires shift flexibility and possible weekend shifts. Requirements and Qualifications: Experience supporting a Windows environment ServiceNow ticketing system experience Strong communication and multi-tasking skills Networking and server troubleshooting experie

Bilingual Helpdesk Technician (Japanese and English)

NTT DATA Americas, Inc

Houston, Texas, USA

Contract

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT Data's client is currently seeking a Bilingual Helpdesk Technician to join their team in Houston (US-TX), United States (US). Job Description Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1+years of experience working for a Japanese company in US is required. Will pe

Onsite in Memphis Bilingual Help Desk

Highspring

Memphis, Tennessee, USA

Contract

Not remote. This is a hybrid onsite. 1 year of experience with IT help desk or desktop support preferred Good understanding of computer systems, printers and peripherals, networking, mobile devices, and related Ability to diagnose and resolve basic technical issues Fluent in English and another language such as Spanish, Italian, French, or Portuguese Customer-oriented and cool-tempered BSc/BA in IT, or Computer Science highly preferred s and those authorized to work in the US are encouraged t