help desk tier 1 jobs

Tier-1 Network Monitor/Help Desk Support

Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Help Desk Support, Networking Tools, Technical Support Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 3 + years of related experience ship Required: Yes Job Description: Join our technology leading team of men and women tha

Full-time

USD 62,075.00 - 83,983.00 per year

NCIS Help Desk Analyst Tier 2 | Active Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 2 at GDI

Full-time

USD 25.92 - 35.08 per hour

Help Desk Agent - Level 1

Hybrid in Rochester Hills, Michigan

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5d ago

JOB TITLE: Help Desk Agent - Level 1 REPORTS TO: Help DeskManager JOB TYPE: Full Time DAYS/HOURS: 40 hours/week Mon- Fri, between the hours of 7am and 9pm and can include some Saturdays and holidays as needed. LOCATION: 2831 Research Drive, Rochester Hills, MI 48309 This is an onsite position with opportunity for hybrid work, subject to change based on business requirements. Kickstart Your Career in Tech! Are you passionate about technology but dont have formal IT experience yet? This is your

Full-time

Depends on Experience

Help Desk Analyst (HDA2 / Call Center Analyst)

Hybrid in Pennsylvania

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Today

Job : Help Desk Analyst (HDA2 / Call Center Analyst) Location :Dauphin County, PA, USA The Help Desk Analyst provides first-level technical support in a call center environment. The role focuses on assisting users with application access, login issues, password resets, and basic troubleshooting. Issues beyond Tier 1 are escalated to Tier 2 support following defined procedures. Responsibilities Handle incoming calls and emails from users regarding application and system issues Assist users with

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Third Party, Contract

Depends on Experience

Support Center Analyst

Denver, Colorado

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Today

Overview DecisionPoint is seeking a Support Center Analyst as a full-time position to provide end-user support tothe Department of Interior, Bureau of Land Management (BLM) Information Technology Operation Support Services. This role is largely responsible for providing operational support services to the organization. This position is onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, tracking and resolving Information Technology (IT)

Full-time

USD 24.00 - 27.00 per hour

IT HelpDesk Analyst

Stockton, Georgia

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6d ago

Position Description:We are seeking a Help Desk Analyst to join our Store Support team in Norcross, GA. In this role, you will provide first-level technical support for retail store systems, applications, and hardware. Youll troubleshoot issues, resolve incidents, and ensure a seamless experience for end-users across multiple locations. This position is ideal for professionals who thrive in a fast-paced environment, have strong problem-solving skills, and are passionate about delivering exceptio

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Contract

20 - 22

Help Desk Analyst

Ohio

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Today

Our client, a leading education innovation company, is hiring a Help Desk Analyst on a contract basis. Job ID: 83926 Work Location: Columbus, OH Summary: First point of contact for the users who call our IT Service Desk Answers incoming calls, self-service requests, emails, and chats Tracks all information in ticketing system Participates in knowledge management process to resolve tier 1 incidents and requests in a timely fashion and create new knowledge Escalates unresolved problem/issues/requ

Contract

USD 20.00 - 23.00 per hour

F-35 Help Desk Specialist | Active Secret clearance

Patterson, Ohio

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist at GDIT. Shape what's next for mission-cri

Full-time

USD 29.43 - 39.81 per hour

Documentum Help Desk Specialist

Washington, District of Columbia

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16d ago

About UVS Infotech: UVS Infotech is a Laurel, Maryland-based, IT System Integrator with expertise in Emerging Technologies: Artificial Intelligence, Machine Learning, Robotic Process Automation, Blockchain, Identity & Access Management, Identity Proofing Position Description: The Records Management/Help Desk Specialist provides user support, records management, and operational assistance for a Documentum-based content management system. This role ensures accurate handling of sensitive informatio

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Full-time

Depends on Experience

Technical Helpdesk

Honolulu, Hawaii

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Today

Job ID: 2512600 Location: HONOLULU, HI, US Date Posted: 2025-12-23 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is hiring for a Technical Helpdesk to support the US Army's Army Enterprise Service Desk (AESD) team in Honolulu, HI to resolve technical problems (Tier 1) and answers queries by teleph

Full-time

USD 40,001.00 - 80,000.00 per year

Help Desk Lead

Reno, Nevada

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Today

Description Robert Half is seeking a Help Desk Lead to support a large enterprise data center environment. This role is the primary onsite IT presence in Reno, functioning as the lead for Tier 1 support activities. While this position has no direct reports, it requires someone who can operate independently, set the tone for support operations, and serve as the reliable "boots on the ground" resource for all onsite technical needs. Responsibilities Serve as the primary onsite support technician

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Full-time

USD 74,000.00 - 76,000.00 per year

Help Desk Analyst

Piscataway, New Jersey

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Today

Description We are looking for a skilled and motivated Help Desk Analyst to join our team in Piscataway, New Jersey. This role requires a proactive individual with strong communication abilities and a passion for problem-solving in a dynamic, team-oriented environment. As a Contract to permanent position, this opportunity offers the chance to demonstrate your expertise while contributing to the success of the organization. This role is going to Audio/Visual focus assisting on setting up confere

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Full-time

USD 28.50 - 31.00 per hour

Help Desk Specialist

Reno, Nevada

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Full-time

Help Desk Technician

Falls Church, Virginia

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Today

Full-time

Help Desk Support Technician

Morristown, New Jersey

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Today

Job ID: 2512550 Location: MORRISTOWN, NJ, US Date Posted: 2025-12-23 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description We are seeking a Help Desk Support Technician for Tier 2 Desk-Side Support in the Mid-Atlantic Region, specifically at our Parsippany, NJ and Washington DC area locations. This role req

Full-time

USD 40,001.00 - 80,000.00 per year

Help Desk Support Technician

Marshfield, Wisconsin

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Today

Description Client is seeking a number of detail-oriented and customer-focused IT Help Desk Technicians to support their team through a tennant migration. This role is responsible for providing technical support to end users, troubleshooting Windows operating system and Microsoft issues, supporting password resets, and ensuring excellent customer service in every interaction. Timeline Positions would start Jan 26th and go thorugh the end of March with the opportunity to get extended. Shifts Nee

Full-time

USD 25.00 - 30.00 per hour

Help Desk Support Technician

Silver Spring, Maryland

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Today

Job ID: Location: SILVER SPRING, MD, US Date Posted: 2025-12-23 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description We are seeking a Help Desk Support Technician for Tier 2 Desk-Side Support in the Mid-Atlantic Region, specifically at our Parsippany, NJ and Washington DC area locations. This role requires

Full-time

USD 40,001.00 - 80,000.00 per year

Help Desk Technician - Able to Obtain TS/SCI

Honolulu, Hawaii

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Today

ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as part of a key Command and Control, Communications and Cyber (C4) technical focal point. This role involves providing Tier 1 troubleshooting support for HQ executive community members, including Flag/General Officers (FOGO), in offices, quarters, and during travel. The technician also supports distinguished visitors and command-level special events and also manages communications for significan

Full-time

USD 36.00 - 38.00 per hour

L2 Help Desk Administrator

Hoffman Estates, Illinois

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Today

L2 Help Desk Administrator Job Description 3+ months contract ; May extend or possibility to convert to fulltime Onsite 30-40/hr on 1099 Overview The L2 Help Desk Administrator provides advanced technical support to end users and serves as the escalation point for complex issues that cannot be resolved by Tier 1 staff. This role requires deeper troubleshooting capabilities across Windows/macOS, Microsoft 365, Intune, networking, and endpoint security tools such as CrowdStrike, Zscaler, and

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Contract

IT Support Help Desk Specialist (Junior)

District of Columbia

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Today

Overview GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the U.S. Coast Guard. This position is located in Washington, DC and will be an onsite position. Responsibilities The Junior IT Support Help Desk Specialist will primarily focus on initial incident response, documentation, and resolution of common IT issues, working closely with the Senior and Journeyman staff to escalate more complex problems. Provide initial poin

Full-time

USD 27.25 - 30.80 per hour

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help desk tier 1 jobs