help desk tier 1 Jobs in richmond, va

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Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Exodus Integrity Services, Inc.

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Remote

Full-time

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization
Posted 26 days ago | Updated 10 hours ago

Lead Help Desk Technician/Trainer (00127)

Virginia Jobs

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Remote or Chesterfield, Virginia, USA

Full-time

Title: Lead Help Desk Technician/Trainer (00127) Agency: Brightpoint Community College Location: Chesterfield - 041 FLSA: Exempt Hiring Range: $65,000 - $75,000 Full Time or Part Time: Full Time Additional Detail Job Description: Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campus
Posted 18 days ago | Updated 9 hours ago

HelpDesk / Desktop Support

Pyramid Consulting, Inc.

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Richmond, Virginia, USA

Contract

Immediate need for a talented HelpDesk / Desktop Support. This is a 06+ Months Contract opportunity with long-term potential and is located in Richmond, VA/ Plano, TX, McLean, VA/Wilmington, DE (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-69459 Pay Range: $20 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Req
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Posted 15 days ago

Help Desk Analyst

TriosysIT Inc.

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Richmond, Virginia, USA

Contract, Third Party

Advanced computer skills are required that aligns with the Job DescriptionRequired8YearsAbility to multitask and to determine root cause of problems and implement solutions,Required8YearsAbility to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusionsRequired8Yearscustomer relations skillsRequired8Yearsgood verbal and written communication skillsRequired8Yearsproficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook)Required8Years
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Posted 6 days ago | Updated 1 hour ago

Help Desk Analyst 4

Sunrise Systems, Inc.

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Chesterfield, Virginia, USA

Contract

Job Title: Help Desk Analyst 4 Job ID: 25-09668 Location: North Chesterfield, VA Duration: 10 Months On ContractThe Help Desk Analyst will support Client's new job applicant background check and employment background check program that uses criminal justice data to help employers assess if a job applicant is qualified for a position or if an employee remains qualified after the employee was involved with a criminal justice event.The incumbent will interact with employers by email, telephone and
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Posted 2 days ago | Updated 2 days ago

Helpdesk Analyst 4

Apex Systems

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Richmond, Virginia, USA

Full-time

Job#: 2084429 Job Description: Job Description: The Help Desk Analyst will support the agencys new job applicant background check and employment background check program that uses criminal justice data to help employers assess if a job applicant is qualified for a position or if an employee remains qualified after the employee was involved with a criminal justice event. The incumbent will interact with employers by email, telephone and other means to set up and maintain employer accounts. This i
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Posted 5 days ago | Updated 10 hours ago

Help Desk Specialist - SBG

Document Storage Systems Inc

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Remote or Virginia, USA

Full-time

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Help Desk Specialist. The ideal candidates for this position have strong
Posted 9 days ago | Updated 7 hours ago

Help Desk Support

Serenity Info Tech, Inc.

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Remote

Contract, Third Party

Job Description:Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Purpose of Position/Summary: Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Demonstrate the capac
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Posted 8 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

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Richmond, Virginia, USA

Contract

Description Primary Responsibilities Manage incoming support calls in accordance with established service levels and best practices.Utilize and contribute to the internal knowledge base (SharePoint) for consistent issue resolution.Regularly update training materials and documentation to reflect new knowledge and procedures.Review and implement new processes; ensure Service Desk staff are trained accordingly.Strive to meet key performance metrics:First Call Resolution: 80% or higherAverage Wait T
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Posted 12 days ago | Updated 7 hours ago

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 2nd Shift (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift (Remote) for our premier client. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with ServiceNow or other enterpris
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Posted 22 days ago | Updated 2 days ago

Help Desk & Application Support Specialist - 100% Remote - Long term contract - B3988B

Technovision, Inc.

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Remote

Third Party, Contract

Our direct client is looking for a Help Desk & Application Support Specialist for a 100% Remote Long term contract (Client is in Trenton, NJ). NOTE: - Please note while this position is remote; the manger is looking for local candidates. JOB DESCRIPTION: - Collaborates with business units as part of the help desk and app dev support team for electronic health record. Resolves JIRA requests using pre-defined resources, analytical skills, and team collaboration. Primarily email, Teams, and occas
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Posted 2 days ago

Healthcare service Desk/helpdesk

Infinite Computer Solutions (ICS)

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Remote

Full-time

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software
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Posted 60+ days ago | Updated 8 days ago

Help Desk Technician

Virginia Jobs

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Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a
Posted 60+ days ago | Updated 9 hours ago

Help Desk Support

TEKsystems

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Remote or Burlington, Vermont, USA

Full-time

Description 1. Remote help desk support experience. This position will be remote so someone should have remote troubleshooting but also visiting the Vermont site once or twice a month. 2. Customer service and team mentality. This team is very tight and the manager needs someone that she can work with every day. 3. Active directory and virtual desktop experience 4. Epic/Hospital support experience is not required but will be a huge bonus EST hours. May need to be flexible on shifts Top Skills Hel
Posted 1 day ago | Updated 6 hours ago

Help Desk Analyst

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Responsibilities The Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran Affairs. Resolution of help desk tickets received from the end users. Interacting with end users in a professional manner. Escalation of issues to VA (Veteran Affairs) stakeholders. Dev
Posted 19 hours ago | Updated 7 hours ago

Help Desk Support Spec

CVS Health

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South Carolina, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 11 days ago | Updated 9 hours ago

Help Desk Support (SACWIS Support)

Encore Consulting Services

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Remote

Contract

Job Title: Help Desk Support (SACWIS Support) Location: Indianapolis, IN (Remote) Contract Duration: Long-Term Client: Indiana Department of Child Services (IN-DCS) Requisition ID: 773612 Job Summary: The Indiana Department of Child Services is seeking a highly motivated and detail-oriented Help Desk Support specialist to provide technical and functional assistance for the Statewide Automated Child Welfare Information System (SACWIS). The ideal candidate will have a mix of strong communication
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Posted 8 days ago | Updated 7 days ago

Help Desk Support

TEKsystems

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Remote or Kansas City, Missouri, USA

Full-time

Description Daily Job Requirements Serve as first contact with customers who need technical assistance via Phone or E-Mail Provide Customer Assistance Response to Customer Issues via Phone, E-Mail, in person, and computer chat Follow-up with customers to ensure issues are resolved Provide needed information on IT Products or Services Document customer interactions Keep record of Problems and their resolution through Lockton Source of Record (SysAid) Manage Help Desk tickets in a timely manner,
Posted 1 day ago | Updated 12 hours ago

Helpdesk Technician

TEKsystems

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Remote or Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users
Posted 1 day ago | Updated 8 hours ago

Help Desk Analyst

Talent Groups

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Remote or Manchester, Maine, USA

Contract

1 3 years of IT help desk or technical support experience. Hands-on experience troubleshooting hardware, software, and web-based systems. Familiarity with Active Directory, browser diagnostics, and SSO environments. Experience using ticketing/call-tracking software (e.g., ServiceNow, Remedy, Zendesk). Strong written and verbal communication skills. Proven customer service orientation and ability to handle user issues with patience and professionalism. Ability to follow structured troubleshooting
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Posted 6 days ago | Updated 1 hour ago