help desk Jobs in austin, tx

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Senior Desktop Support / Administrator - Downtown Austin

The Jupiter Group

Austin, Texas, USA

Full-time

The Senior Desktop Support Specialist will provide Tier I and Tier II technical support for all hardware and software required by the organization. The role will also involve technical assistance and coordination for infrastructure, security, and operations projects defined by business initiatives and operational needs. Other responsibilities include, but are not limited to: Support for Microsoft Office 365 on PC and Mac platforms.Support a user base with 80% Mac OSx and 20% PCSupport for Adobe

Network Administrator - REMOTE

Chandra Technologies, Inc.

Remote or Jackson, Mississippi, USA

Contract

Job Description: Crop to Crop resumes are accepted Location Requirement: Occasionally onsite - in state only. WORK LOCATION: 1235 Echelon Parkway Jackson, MS 39215 This position description is not intended to be complete or all-inclusive and does not preclude the agency from assigning additional network scope related functions during the contractual time. Design, Install, Maintain, Monitor, Troubleshoot and Repair of the Agency Network Infrastructure.Configure and manage network routers, switch

Clinical Field Service Technician

Talent Groups

Remote

Contract

Associate degree in Biomedical Engineering, Electronics, Information Technology, or a related technical discipline; equivalent technical training or experience may be considered.Minimum of 2 years of hands-on experience in a clinical, biomedical, or field service technician role, preferably in a healthcare environment.Solid understanding of medical device operation, integration, and healthcare IT systems (e.g., EMRs, PACS, HL7).Demonstrate foundational networking knowledge, including understandi

Service Desk Analyst

TEKsystems

Remote or Baltimore, Maryland, USA

Full-time

We're seeking a Service Desk Analyst to provide global technical support in a fast-paced, remote help desk environment. You'll handle 30-40 customer interactions daily via phone, email, and chat, with a focus on first-call resolution (goal: 75%). Key Responsibilities: Serve as the first point of contact for end-user support.Troubleshoot and resolve issues related to:Microsoft Outlook and Word (including formatting)Mobile devicesVPN, Windows OS, and Microsoft Office SuiteUse ticketing systems lik

Service Desk Analyst

TEKsystems

Remote or Maryland, USA

Full-time

We're seeking a Service Desk Analyst to provide phone support for end users, primarily based in the U.S. This role involves handling inbound requests via phone, email, and chat, ranging from simple password resets to mid-level troubleshooting. Key Responsibilities: Respond to and resolve technical issues using ServiceNow, Ivanti, or similar ticketing tools.Support remote users, including those working from home.Troubleshoot Windows OS, Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams),

IT Support Center Technician

TEKsystems

Remote or Birmingham, Alabama, USA

Full-time

Description One of our top clients is looking to bring on 2 individuals to their team on a 3 month contract to take some of the work load off of their current service desk team that will be helping out with an organizational upgrade. They are looking for an individual that has worked in a helpdesk or call center environment providing remote technical support to end users. The ticketing system they use is Cherwell and this individual will be receiving roughly 30-45 calls per day ranging from pass

ServiceNow Developer Remote (LATAM)

Randstad - Torc

Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg

Service Desk Technician

TEKsystems

Remote or Oshkosh, Wisconsin, USA

Full-time

Description Shift: Monday through Friday - shift will be 1:30 - 10:30 pm onsite 5 days a week This person will sit in their Oshkosh, WI location Looking to add a Service Desk Technician to their Help Desk team. This role will be first level phone support for all end user issues over phone, email, and chat. ServiceNow ticketing system. Ability to follow corporate policies and procedures is very key to being successful in this role. This is the perfect position for an entry-level candidate to gain

DHS HQ Desktop Support Services

SAIC

Remote

Full-time

Job ID: 2506170 Location: REMOTE WORK, DC, US Date Posted: 2025-07-02 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking incumbent and external talent to support the Department of Homeland Security HQ Desktop Support Services 3.0 (DSS 3.0) contract. These positions will

Global Head of IT Operations

Robert Half

Remote or Amsterdam, New York, USA

Full-time

Description We are looking for an experienced and dynamic Global Head of IT Operations to oversee and lead our IT team in Albany, New York. This role will require strong leadership skills to manage a growing team and ensure efficient operations in a fast-paced and evolving environment. The ideal candidate will bring technical expertise, a collaborative attitude, and the ability to drive growth while maintaining a positive and productive team atmosphere. Responsibilities: Lead and manage a team

Oracle HCM Cloud Technical Engineer

Vaco by Highspring

Remote

Full-time

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individuals skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting.

Staff Implementation Engineer (Remote)

Stryker

Remote or Phoenix, Arizona, USA

Full-time

Work Flexibility: Remote The Staff Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. In this role you will plan, architect, install, configure, test, and validate Vocera communications solutions; this includes supporting business process workshops to collaborate on design of communications workflow, configuring the Vocera database, installing the

Network Field Engineer

TEKsystems

Remote or Huntsville, Alabama, USA

Full-time

Description One of TEKsystems' clients, a Fortune 500 company and nation's leader in their respective industry, is looking for an Enterprise Networking Technician to join their team and be based out of Huntsville, AL. Key Responsibility Areas: 1.Technical Support a.Assists in the troubleshooting of Telecom WAN chronic sites which includes coordination of the managed technical service provider. b.Provides support for existing area IT technology in the office and plant environments, including Wire

Infrastructure Senior Tech Analyst - AVP (Hybrid)

Citi

Remote or Irving, Texas, USA

Full-time

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Create CICD pipeline with Jenkins and Light s

Production Support Engineer

INSPYR Solutions

Remote or New York, New York, USA

Contract

Title: Production Support Engineer Location: New York, NY (remote must be local to NYC) Duration: 6 month contract (long term) Compensation: $50 - 65.00/hr Work Requirements: , Holders or Authorized to Work in the U.S.Job Description We are looking for a Production Support Engineer to join our team. The role provides technical support to various individuals who comprise the features and television production environments. We support various Apple products and services, from hardware to software

IT Analyst

TEKsystems

Remote or Hesperia, California, USA

Full-time

Description The analyst is responsible for the IT infrastructure at the site, and may be involved in workstation support, telecom, printers, server support and/or networking. They will also need to be able to work with remote teams that assist in support of the site. Ability to Configure, Deploy, Install, Migrate, Patch, Replace, Support & Triage Site Infrastructure as follows: WINTEL/LINUX NetPC, Standard & Process PC'sHP & Manufacturing Printers (HP, Zebra, etc.)Telecom - Ethernet, LAN/WAN, Fi

Senior Staff Verification Engineer

Marvell Semiconductor Inc.

Texas, USA

Full-time

About Marvell Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and be

Service Desk Agent I - 2nd/3rd Shift (Remote Based in SoCal ONLY)

Irvine Technology Corporation (ITC)

Remote or Los Angeles, California, USA

Third Party, Contract

Service Desk Agent I 2nd/3rd Shift (Remote Based in Southern California ONLY) Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume envi

Pc Technician Support

TEKsystems

Remote or Mobile, Alabama, USA

Full-time

Top Skills' Details 1. 6+ years' experience with PC Tech/Support Roles 2. Active CompTIA A+, CompTIA Network+ OR CompTIA Security+ 3. Active SECRET clearance Hours: Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis. 6+ years of professional, applicable IT experience Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) Must obtain

Field IT Specialist - Veterinary Industry

BluePearl

Washington, USA

Full-time

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is currently seeking a Specialist Field IT. We're looking for a tech-savvy, solutions-driven Field IT Specialist to join our team! In this role, you'll provide both local and remote IT support to facilities within the Seattle, Utah, & Oregon markets, ensuring critical systems run smoothly and securely. If