help desk Jobs in boston, ma

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Service Desk Technician

Apex Systems

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Boston, Massachusetts, USA

Full-time

Job#: 2059781 Job Description: Ongoing hiring over the next 6-7 months Responsibilities: Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at handCreate the incidents for the incoming customer issues in ServiceNowAssist customers with pre-documented entry-level tasks, such as password resets, lockouts and other quick fixesEscalate cases as needed when a task is either undocumented or if the task will exceed 30 minutes Ideal Candi
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Posted 60+ days ago | Updated 1 hour ago

Network Engineer; Subject-Matter Expert

Mastech Digital

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Bedford, Massachusetts, USA

Full-time

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Network Engineer; Subject-Matter Expert for our client in the Professional Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Permanent position, and the client is looking for someone to start immediately. Duration: Full-time Location: Bedford, MA (Onsite) Salary:
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Posted 60+ days ago | Updated 1 hour ago

Service Operations consultant with Autotask

StarTechs Inc.

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Remote

Part-time

Client is looking for a candidate who is good in IT support management, issue resolution using ServiceNow/Autotask Demonstrated specialized product knowledge in Autotask, effectively addressing client inquires and concerns during scheduled calls Should be able to Provide expert recommendations on best business practices and identified potential service opportunities, such as implementation time or Autotask Bootcamps Should be able to assist MSPs and Internal Help Desk clients to configure thei
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Posted 5 days ago

Technical Specialist 4 / TS4

Idealforce LLC

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Remote

Contract

Idealforce has CONTRACT position available immediately for a Help Desk Analyst 3 to join our customer in Columbus, OH. This is an Onsite position. Please find below additional details about this job. Only Local Candidates are considered for this role. Complete Description: Summary Client is seeking a Help Desk Contractor to join our team.Assign rights to applications.Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-bas
Posted 10 days ago | Updated 2 days ago

Citrix Architect

Corporate Solutions General, Inc.

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Remote or Columbia, South Carolina, USA

Full-time, Part-time, Contract, Third Party

Hi Good Morning, Hope you are doing well We have a position for the below requirement. Role: Information Systems Architect - Advanced (Citrix Architect) Duration: 12 Months Location: Remote Responsibilities : * Providing level-2 and level-3 technical support for Citrix / XenApps server environment * Monitoring of VDI platform with various client tools Netscaler, ControlUP) * Support will include: * VDI End-User Sessions * VDI Stack * Level-2 management and technical support * Ensuring
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Posted 2 days ago | Updated 2 days ago

SAP Database Administrator

Emergere Technologies

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Remote

Contract

SAP Database Administrator T4 07/28/2025 to 01/02/2026 possible ext. Herndon, VA - Remote C2C Visa Status: Note: *Possible Convert To Hire* *Travel may be required to VA once a quarter* Description: Summary: The main function of a Database Administrator is to provide database support on a variety of hardware and software platforms and peripherals. Job Responsibilities: Provide database and system on-site support. Monitor, collect statistical information, and provide reporting on capacity and s
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Posted 13 days ago

Technical Support

Lean IT Inc.

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Remote

Full-time

Welcome to Lean IT Inc., where we stand proudly at the forefront of the technological revolution. Our commitment to excellence is evident in our distinguished track record of successfully implementing cutting-edge cloud solutions for a diverse clientele. As an official Salesforce Ridge Partner, we hold a prestigious distinction that mirrors our dedication to setting industry standards in cloud solutions. Our core focus lies in providing expert consultations to guide businesses on optimal utiliza
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Posted 3 days ago

SAP Business Analyst (SD/OTC/Jira)

Next Level Business Services, Inc.

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Remote

Contract

SAP Business Analyst (JIRA)100% Remote6-month contract to hire Top Skills1. Need both Jira & SAP experience: 8+ years' experience working with Jira and SAP as a business analyst/systems analyst experience.2. 3+ years' formal project methodology experience, e.g. Agile, Waterfall, etc. with demonstrated experience effectively leading cross-functional project teams and technology related projects to successful completion.3. Experience in SAP S4 Hana environment including SAP SD, OTC, EDI modules
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Posted 2 days ago

Information Systems Architect (W2 Only)

Elegant Enterprise Wide Solutions

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South Carolina, USA

Full-time, Contract

About this Position: Job Title: Information Systems Architect (W2 Only) Responsibilities: Providing level-2 and level-3 technical support for Citrix / XenApps server environment. Monitoring of VDI platform with various client tools Netscaler, ControlUP). Support will include: VDI End-User Sessions. VDI Stack. Level-2 management and technical support. Ensuring virtual sessions are working as intended. Handling IT- VDI related requests or inquiries received by client helpdesk. Ensuring all Citri
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Posted 2 days ago | Updated 1 day ago

SAS Programmer / SAS Developer

Spar Information Systems

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US

Contract

Role: SAS Developer Location: Sacramento, CA / Remote Duration: 24+ Months (Multiyear project) Job Description: Key Skills: SAS, COBOL and any Business Intelligence tool Five (5) years' experience front-end data warehouse or similar processing which includes extracting data for large files from various sources. cleansing data. and preparing the data for loading into a data warehouse. Five (5) years' experience as an analyst-programmer performing various system development life cycle functions
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Posted 1 day ago | Updated 5 hours ago

SAP Support Analyst

U.S. Tech Solutions Inc.

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Remote

Contract

Duration: 05 Months Contract Job Description: Support & manage day to day quality management SAP support which includes system maintenance, system troubleshooting, and support tickets for various sites to enable the business.Quickly and effectively investigate, troubleshoot, and resolve quality management (QM) SAP issues through collaborations with 3rd party IT vendors and/or subject matter experts to enable the business. Meet SLA timelines for QM SAP tickets quickly and effectively.Triage QM S
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Posted 11 days ago

Stibo Functional Analyst

Summit Racing Equipment

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Remote

Full-time

This position is able to be a remote work from home position. Must live in Florida, Georgia, Nevada, Ohio, Tennessee or Texas to be considered. SUMMARY In-house functional expert with Master Data Management (MDM) packaged software. Lead and coordinate software implementation projects while following best-practice processes. Provide planning, installation, administration, monitoring, maintenance, support and troubleshooting of Stibo STEP MDM. Manage and troubleshoot data loads, integrations, work
Posted 54 days ago | Updated 23 days ago

Citrix Architect - Remote

Visionsoft International

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Remote

Contract

Citrix Architect Will close to submissions on 8/5 at 3:00PM EST. Interview Process: 2 rounds - virtual Duration of the Contract: 12 months Possibility for Extension: Yes Work Location: Role is 100% remote DAILY DUTIES / RESPONSIBILITIES: Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment. This position will analyze and evaluate major system project requirements of considerable complexity requiring a
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Posted 4 days ago | Updated 3 days ago

Citrix VDI Architect

RedSalsa Technologies, Inc.

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Remote

Contract

Title : Citrix VDI Architect Location : Clemson, SC Duration : 12 + Months Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/Xen Apps server environment. This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Review user requirements and provide direction in the identification of proble
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Posted 4 days ago | Updated 3 days ago

Citrix VDI - Information Systems Architect

Mansai Corporation

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Remote

Full-time

Challenging, fast-paced, team environment working on Secure Virtual Desktop Infrastructure solution for client, The types of projects the subject expert will focus on include expertise for design and development of a CUI VDI environment, Windows systems and images, technical and engineering support, and one-on-one training to identified System Administrators. A mid-senior level Citrix VDI Architect will be responsible for providing level 2 and level 3 technical support for the Citrix/XenApp ser
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Posted 3 days ago

Citrix Architect

InterBase Corporation

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Remote

Full-time

Client: Clemson University Duration: 12 months Work Location: Role is 100% remote Start: 08/25/2025 Additional details: Candidates should have the ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues Scope of the project: The types of project the subject expert will focus on expertise for design and development of a CUI VDI environment, Window systems and images, tec
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Posted 4 days ago | Updated 3 days ago

Citrix VDI Architect

BOTG LLC

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Remote

Contract

Title: Citrix VDI Architect Location: 100% Remote Duration: 12+ months contract Direct Client Scope of the Project: The types of projects the subject expert will focus on expertise for design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators. Daily Duties and Responsibilities: Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support f
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Posted 3 days ago

Network Engineer

SAIC

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Remote

Full-time

Job ID: 2506496 Location: REMOTE WORK, VA, US Date Posted: 2025-07-22 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a Network Engineer (Fleet Support) to join our TACNET ISEA team. This position is a fully remote position supporting dedicated distance support to US Na
Posted 54 days ago | Updated 10 hours ago

Citrix Architect(Only W2)

SmartIMS Inc.

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Remote

Contract

Citrix Architect Remote 12+ Months Job Description SCOPE OF THE PROJECT: The types of project the subject expert will focus on expertise for design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators. DAILY DUTIES / RESPONSIBILITIES: Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment. This p
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Posted 4 days ago | Updated 2 days ago

Citrix Administrator

Vector Consulting, Inc

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Remote

Contract

Our government client is looking for experienced Citrix Administrator on a remote 12+ months renewable contract opportunity in Columbia, SC. Role: Citrix Administrator SCOPE OF THE PROJECT: The types of project the subject expert will focus on expertise for design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on- one training to identified System Administrators. Daily Duties / Responsibilities: Mid-Senior level Citrix VDI Architec
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Posted 4 days ago | Updated 4 days ago