helpdesk support analyst Jobs in boston, ma

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Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 11 hours ago

Help Desk Manager

Beacon Hill

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Boston, Massachusetts, USA

Full-time

Help Desk Manager compensation: $120K A professional services organization specializing in IT consulting is currently seeking a Help Desk Manager to join their team. POSITION RESPONSIBILITIES Manage and supervise the help desk support Implement office policies and procedures Ensure compliance with policies and procedures Respond to and resolve high-priority calls for support Set specific customer service KPIs REQUIREMENTS Experience supervising tasks related to managing a service desk Ability t
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Posted 23 days ago | Updated 4 hours ago

IT Help Desk Specialist

Advantage Technical

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Natick, Massachusetts, USA

Full-time

IT Help Desk Support Location: Natick, MA (100% onsite) Duration: Contract to Hire Description: We are seeking a reliable and resourceful IT Help Desk Technician to support our growing team. This individual will be critical in setting up and supporting new hires with IT equipment, maintaining smooth day-to-day operations for all employees, and ensuring timely resolution of technical issues across the organization. Key Responsibilities Serve as the first point of contact for all internal IT su
Posted 8 hours ago

Help Desk Engineer

Motion Recruitment Partners, LLC

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Waltham, Massachusetts, USA

Full-time

A cutting edge security company that services major event spaces all over the US (including Fenway Park) is doing a major overhaul of equipment internally and looking to hire a Help Desk Engineer to help with Tier I Help Desk tasks and laptop imaging on Windows/Mac over the next 3-6 weeks. The role is 5 days onsite in Waltham, so this person must be able to provide transportation to and from work. Contract Duration: 3-6 weeks Required Skills & Experience At least 1 year of experience doing help
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Posted 16 days ago | Updated 7 hours ago

Helpdesk Engineer

TEKsystems c/o Allegis Group

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Andover, Massachusetts, USA

Full-time

Job Posting: Helpdesk Engineer Are you passionate about providing exceptional IT support and solving complex technical challenges? Join our dynamic team as a Helpdesk Engineer! This is a fantastic opportunity to work on a 3-year project based in Andover, MA. Key Responsibilities Handle end-user support for both Mac and Windows environments through calls, emails, and walk-ups.Provide software break/fix support and hardware support, including new image builds.Act as the incident manager and update
Posted 5 days ago | Updated 8 hours ago

Helpdesk Engineer

TEKsystems c/o Allegis Group

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Andover, Massachusetts, USA

Full-time

Job Title: Helpdesk Engineer Job Category: Help Desk Technician / Analyst Location: Onsite - Andover, MA Employment Type: 12-Month Contract (with potential extension - 3-year project) Shifts Available: Tech 1: Wed-Sat, 6 AM - 4 PMTech 2: Wed-Sat, 4 PM - 2 AMTech 3: Sun-Wed, 6 AM - 4 PMTech 4: Sun-Wed, 4 PM - 2 AMTeam Lead: Mon-Fri, 9 AM - 5 PM About the Role We are seeking 4 Helpdesk Engineers and 1 Team Lead to support a global biotech company specializing in live organ donor transport. This i
Posted 1 day ago | Updated 8 hours ago

OPS Help Desk Student Assistant

University of Florida

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Remote or Gainesville, Florida, USA

Full-time

OPS Help Desk Student Assistant Job no: 535676 Work type: Student Ast Location: Main Campus (Gainesville, FL), Remote/Flexible Categories: Office/Administrative/Fiscal Support, Student Services Department:18300000 - ED-LASTINGER CENTER Classification Title: OPS Help Desk Student Assistant Job Description: The Helpdesk Representative II provides Level 1 and 2 remote technical support to the center's online initiatives including programs such as Early Learning Florida, Lastinger Coaching, a
Posted 10 days ago | Updated 11 hours ago

Help Desk Specialist I - Remote

Kforce Technology Staffing

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Remote or Plano, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Specialist to join their team remotely. Manager is open to remote anywhere within the U.S. and open to any timezone. Duties: * Help Desk Specialist will provide support to end users for computer, application, system, device, access and hardware issues * Identifies, researches, and resolves technical problems of moderate complexity * Responds to telephone, email and online requests for technical support * As a Help Desk Specialist
Posted 5 days ago | Updated 4 hours ago

IT/Helpdesk Specialist

SimVentions, Inc

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Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A
Posted 26 days ago | Updated 11 hours ago

Field Help Desk

MW Partners LLC

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Remote or Glendale, California, USA

Full-time

Job Details Job Title: Field Help DeskJob Location: Southern LA/Northern OC area/Western SBClient: General Network CorporationJob Type: Full TimeSalary: 75000/year - Incentive basedField Work Details San Bernardino, to Los Angeles, and Orange County.On average 30% of time will be spent in the field at Client sites.Remote for work outside of the field requirements.The initial Onboard Training that will be held in the Glendale Office Company Overview: GenCare, a division of General Networks Corpo
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Posted 2 days ago | Updated 2 days ago

Jr to mid level Help Desk Support - 100% remote but live in the local area

Calance

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Remote or Brentwood, Tennessee, USA

Contract

Tech Support Analyst We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for our teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and clinical application su
Posted 60+ days ago | Updated 8 hours ago

Multilingual Helpdesk Technician (German)

Stefanini

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Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours
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Posted 21 days ago | Updated 7 hours ago