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MSP L3 Remote Desktop Support Technician

Ledgent Technology

•

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr
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Posted 4 days ago | Updated 7 hours ago

MSP L3 Remote Desktop Support Technician

Ledgent Technology

•

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr
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Posted 7 days ago | Updated 7 hours ago

GA DDS Help Desk Analyst 1

USG, Inc.

•

Conyers, Georgia, USA

Contract, Third Party

Job Title: GA DDS Help Desk Analyst 1 (765352) Location: 2206 East View Parkway, Conyers, GA 30013 Pay Rate: $20/hour (W2) Interview Type: Web-Cam or Onsite Interview Work Type: Onsite Local Candidates Only Important Notes MUST be Bilingual Spanish MUST have Call Center Experience Do NOT submit candidates previously submitted to Requisition #762935 This role is located at DDS Headquarters in Conyers, GA Job Summary The Georgia Department of Driver Services (DDS) is seeking a Bilingual Help
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Posted 11 hours ago | Updated 5 hours ago

IT Operations Support Specialist

tCognition, Inc

•

Augusta, Maine, USA

Contract, Third Party

Job Title: Client Technologies Specialist (Night Shift, Hybrid) Work Arrangement: Hybrid. Onsite twice a month (every other Wednesday). Work schedule is Sundays through Thursdays from 11:30pm to 8:00am. Duration: 1 year Client: State of Maine Top 3 Skills: Desktop SupportHelp Desk SupportCustomer Support Job Description: Primary Responsibilities: 50% Customer Service:Provide phone and ticket supportAct as an extension of the Service Desk to assist with after-hours callsLog all calls into the A
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Posted 7 days ago

Help Desk Specialist

ResolveTech Solutions Inc.

•

Houston, Texas, USA

Full-time

Help Desk Specialist Houston, Texas 77064 Contract to Hire Rate: $30/Hr on W2 Locals ONLY s and s and those who are authorized to work for a fulltime/perm position are encouraged to apply. Requirements: 3 Years of proven working experience in providing Help Desk supportMaintain a high first-contact resolution percentage.3 Years experience supporting and troubleshooting connectivity to networks.Working knowledge of ITSM system, remote control software, Windows 10/11, Office 365.Experience with r
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Posted 24 days ago

IT - SCSM - Project Manager - Intermediate

Lumen Solutions Group Inc.

•

Columbia, South Carolina, USA

Contract

Job Title: Project Manager Intermediate Location: Columbia, SC (100% Onsite) Duration: 12 Months Extension Possible: Yes Interview Type: In-Person (1 Round Only) Residency Requirement: Candidate must be a current South Carolina resident (No relocation allowed) Submission Deadline: July 17th, 5:00 PM EST Position Summary: The State of South Carolina is seeking two experienced Project Managers (Intermediate level) to provide operational and technical support for IT infrastructure and Audio-Visu
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Posted 8 hours ago | Updated 1 hour ago

It Help Desk Technician

TEKsystems c/o Allegis Group

•

Des Moines, Iowa, USA

Full-time

Description In this role the IT HelpDesk technician serves customers by providing product and service information and resolving product and service problems. Providing basic support on the Internal Tool Set. This could include password reset, Web browser support, issue resolution of navigation through the web portal. Experience with working with customers and assisting in the creation of accounts, resetting passwords, following documented processes and procedures. This role will be for support c
Posted 4 days ago | Updated 3 hours ago

Help Desk Support I - Service Desk(Local to Colorado Only)

Reliable Software Resources

•

Golden, Colorado, USA

Contract, Third Party

Role : : Help Desk Support I - Service Desk(Local to Colorado Only) Location :: HYBRID Golden, CO Duration : 6+ Months Job Description :: Must be able to work from home on Fridays. Must be able to interview in person. Must be able to take CJIS certification training/exam. Category Qualification Description Competency Required Networking TCP/IP Novice (1-3 Years) No Operating Systems Windows 9x/2000/XP/NT/Vista/7 No Others Service Desk Ticket System Prefer Service Now experience. Ot
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Posted 60+ days ago | Updated 6 days ago

Technical Support Analyst

Masterapp Labs

•

Petersburg, Virginia, USA

Contract

Job Title: VDH Technical Support Analyst (HYBRID) Location: Richmond, VA (Hybrid onsite/remote mix) Interview: In-person/WebCam Job Description: Maintain, analyze, troubleshoot, and repair computer systems and peripherals. Document and manage upgrades or replacements of hardware/software. Support and maintain user account information (rights, security, groups). Perform operations including installation, relocation, troubleshooting of communications equipment. Resolve communications and hardwar
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Posted 3 days ago | Updated 7 hours ago

Help Desk Analyst

Rivi Consulting Group

•

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr
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Posted 60+ days ago | Updated 31 days ago

IT Infrastructure Manager

Vaco by Highspring

•

Columbus, Ohio, USA

Full-time

SUMMARY: The Manager of Information Technology is responsible for the overall planning, organizing, and execution of all IT services at all company locations. This includes IT Help Desk support operations to meet customer requirements, supporting branch location operations and offsite employees, as well as the support and maintenance of existing applications, the maintenance of technology infrastructure and telecom systems, and providing input, guidance, and direction on the development of new t
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Posted 7 days ago | Updated 6 days ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 60+ days ago | Updated 7 hours ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 60+ days ago | Updated 4 hours ago

Help Desk Technician- SWINGS - TS/SCI w/ POLY

General Dynamics

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into opportunity as a Help Desk Techn
Posted 60+ days ago | Updated 7 hours ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity
Posted 60+ days ago | Updated 7 hours ago

AV/VC Onsite Support Technician - (H)

Milestone Technologies, Inc.

•

Sunnyvale, California, USA

Full-time

Milestone Technologies is seeking an Onsite AV/VC Event Technician experienced with audio-video, video conferencing, event coordination, and troubleshooting. You will provide onsite AV event support and assist the client alongside partner teams to ensure successful events. Additional duties often include creating support documentation, remediating live event issues, and providing direct training to client's event organizers. The ideal candidate will have a track record of supporting successful e
Posted 31 days ago

Help Desk Technician

Vaco by Highspring

•

Pittsburgh, Pennsylvania, USA

Contract

THIS ROLE IS NOT AVAILABLE FOR C2C OR VISA SPONSORSHIP We are seeking a Help Desk Technician to work onsite in the City of Pittsburgh. This is a contract-to-hire opportunity with a growing IT department. What you will do: Provide first-level technical support for Windows laptops, software, printers, and network connectivity. Diagnose and resolve hardware/software issues, escalating complex problems as needed. Assist with password resets, multi-factor authentication (MFA), and security best pr
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Posted 28 days ago

Line Support Team Member (Help Desk/Desktop Support)

iSpace, Inc

•

Lincoln, Alabama, USA

Contract

Title: Line Support Team Member (Help Desk/Desktop Support) Location: Lincoln, AL (100% onsite) Working Hours 4:00 pm to 12:30 am Central Time Overtime 50-10 hours/week Contract Duration: November 2024 November 2025 Required Skills and Expertise: Previous desktop support experience.Experience supporting computer applications and end-user computing devices.Experience using MS-Office, and problem ticketing applicationsAbility to maintain a high level of customer satisfaction with direct interact
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Posted 60+ days ago | Updated 2 hours ago

GIS Help Desk

DevCare Solutions

•

Remote

Third Party, Contract

Job description This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to other GIS Unit teams.Position require
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Posted 11 hours ago

IT Helpdesk Engineer - Long Beach, CA Onsite

Infinite Computer Solutions (ICS)

•

Long Beach, California, USA

Full-time

Job Descriptions Below: Position Summary We are seeking a highly motivated and customer-oriented IT Helpdesk Engineer to join our IT support team. In this role, you will serve as the first point of contact for all technical issues, providing efficient and professional support to ensure smooth operations across hardware, software, and network systems. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to resolving IT challenges
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Posted 6 days ago