helpdesk support Jobs

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Help Desk

Neo Prism Solutions, LLC

•

Chester, Pennsylvania, USA

Contract

Job Title: Help Desk ONLY LOCALS Location: Chester, PA Onsite Job Type:12 Months Contract 37.5 hours per week Help Desk Analyst, Tier 2 technical support for hardware and software with 5+ years of experience. The Help Desk Analyst provides Helpdesk Level 2 Support by performing the skills listed below. Role Description: Manage expectations at all levels: customers/end users, executive sponsors. Ensure quality standards are followed. Monitor the team's open backlog of support issues and re-ass
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Posted 1 day ago

EHR Helpdesk Lead (1st Shift)

IT People Corporation

•

Durham, North Carolina, USA

Third Party, Contract

Title/Role: EHR Helpdesk Lead (1st Shift) Work Location: RTP, NC (Hybrid) Duration: 12 Months Short Description: The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Th
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Posted 2 days ago | Updated 1 day ago

Help Desk Analyst

BuddoBot

•

Quantico, Virginia, USA

Full-time

JOB DESCRIPTION Position: Help Desk Analyst Position Summary: The Help Desk Analyst supports internal and external customers, addressing computer systems, software, and hardware issues. This role involves managing incidents, problems, and service requests, collaborating with users and IT teams for unclassified and classified equipment. The candidate will be required to provide help desk support via phone, web interface, email, and in-person interactions. Additionally, the Help Desk Analyst wi
Posted 12 days ago

EHR Helpdesk Manager

IT People Corporation

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Durham, North Carolina, USA

Contract, Third Party

Title/Role: EHR Helpdesk Manager Work Location: RTP, NC (Hybrid) Duration: 12 Months Short Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. Complete Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilitie
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Posted 2 days ago | Updated 1 day ago

Desktop Support Technician

TEKsystems c/o Allegis Group

•

Tucson, Arizona, USA

Full-time

Top Skills Details Microsoft Windows Troubleshooting (Office 365, Active Directory, Windows OS) Network connectivity Audio video break fix work -Biggest skill is that candidates are knowledgeable of windows operating systems- anything in m365 platform, ability to troubleshoot these skills. -Ideally candidates have a CompTIA A+ Certification -Experience taking over the phone technical support resolution calls Description TEKsystems is seeking candidates for a contract Desktop Support Technician o
Posted 19 hours ago | Updated 7 hours ago

Helpdesk Manager

Elegant Enterprise Wide Solutions

•

Bethesda, Maryland, USA

Full-time, Third Party

Qualifications: A Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other related disciplines are required. This position requires a minimum of five (5) years of experience, of which at least two (2) years must be specialized. Specialized experience includes staff management, recruitment, and retention, Help Desk / Service Desk management. The Help Desk Manager who is certified by the Help Desk Institute as a Help Desk Manager, Desktop Support Manager, or Sup
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Posted 5 hours ago | Updated 5 hours ago

EHR Helpdesk Manager - Raleigh, NC (Hybrid)

Information Resource Group, Inc.

•

Raleigh, North Carolina, USA

Contract, Third Party

Title: EHR Helpdesk Manager Location: RTP, NC (Hybrid) Duration: 12+ Months of Contract role with Extensions Key Responsibilities Lead, manage, and develop a team of helpdesk professionals providing technical support across all facilities. Oversee ticket management systems (e.g., ServiceNow), monitoring queue performance, SLA compliance, and escalation workflows. Serve as the primary point of contact for escalated technical issues and service disruptions. Ensure 24/7 support coverage, including
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Posted 5 days ago | Updated moments ago

Tier 3 Helpdesk Engineer / Miami, FL / On-Site

Motion Recruitment Partners, LLC

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Miami, Florida, USA

Full-time

A growing SaaS shop in the waste management industry is looking for a Tier 3 Support/Systems Engineer to join their team full-time and in the office 3-4 days per week. They are located right inside the Miami International Airport! This is an exciting opportunity to make a difference in their IT department as they continue to grow their popular software platform for monitoring data analytics of waste management and janitorial services for major sport arenas, airports, and large corporate building
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Posted 14 days ago | Updated 7 hours ago

Onsite in Memphis Bilingual Help Desk

Highspring

•

Memphis, Tennessee, USA

Contract

Not remote. This is a hybrid onsite. 1 year of experience with IT help desk or desktop support preferred Good understanding of computer systems, printers and peripherals, networking, mobile devices, and related Ability to diagnose and resolve basic technical issues Fluent in English and another language such as Spanish, Italian, French, or Portuguese Customer-oriented and cool-tempered BSc/BA in IT, or Computer Science highly preferred s and those authorized to work in the US are encouraged t
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Posted 21 days ago | Updated 3 hours ago

Help Desk Analyst @ Conyers, GA 30013

MRoads

•

Conyers, Georgia, USA

Full-time

Hi, We are looking for Help Desk Analyst in Conyers, GA Title: Help Desk Analyst Location: Conyers, GA 30013(Hybrid) Duration: 12+ months NOTE: MUST be Bilingual, Spanish/English Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users,
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Posted 15 days ago | Updated 8 days ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in New York, New York. In this role, you will provide essential IT support, assist with onboarding processes for new team members, and ensure seamless technical operations for a dynamic team. This is a great opportunity to work in a fast-paced environment, supporting a diverse range of technologies and users. Responsibilities: Provide comprehensive IT support to a team of approximately 120 users, add
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Posted 5 days ago | Updated 7 hours ago

Help Desk Analyst

Robert Half

•

Beachwood, Ohio, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Beachwood, Ohio. This is a long-term contract position where you will play a critical role in providing technical support and ensuring seamless operation of IT systems. The ideal candidate will have a strong background in troubleshooting, hardware and software support, and experience working within a cloud-based environment. Responsibilities: Provide first-line technical support for hardware, software, and peripheral
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Posted 5 days ago | Updated 7 hours ago

Help Desk Manager

Robert Half

•

East Lansing, Michigan, USA

Full-time

Description We are looking for a dedicated Help Desk Manager to lead our IT support team in East Lansing, Michigan. This position involves overseeing daily operations, ensuring high-quality service delivery, and fostering a customer-focused environment. The ideal candidate will bring strong technical expertise and proven leadership skills to manage and enhance help desk operations. Responsibilities: Oversee the daily operations of the help desk, ensuring timely and effective resolution of techn
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Posted 14 days ago | Updated 7 hours ago

HELP DESK TECHNICIAN

Judge Group, Inc.

•

Vienna, Georgia, USA

Full-time

Location: Vienna, GA Description: Our client is currently seeking a HELP DESK TECHNICIAN in GA. A Growing Consumer Products company is in search of an IT Help Desk Technician. You will provide support via phone, email, and chat to resolve hardware, software, and network-related issues. You will manage help desk tickets in the IT service management system. You will also assist with the setup, configuration, and troubleshooting of desktops, laptops, printers, and other peripherals. You will al
Posted 29 days ago | Updated 7 hours ago

Technical Support Analyst

TEKsystems c/o Allegis Group

•

Franklin, Wisconsin, USA

Full-time

Exciting Career Opportunity at a Fortune 100 Company! Job Title: Technical Support Analyst Why Join Us? This is a fantastic opportunity to join a Fortune 100 company renowned for its commitment to innovation and excellence. We are passionate about fostering career growth and providing ample opportunities for professional development. We are excited to welcome individuals who are eager to make a significant impact and grow their careers with us. Important Information: Location: This posting
Posted 11 days ago | Updated 7 hours ago

Help Desk Technician

Decisionpoint Corporation

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Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t
Posted 60+ days ago | Updated 7 hours ago

IT Help desk

Cyma Systems Inc

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Hartford, Connecticut, USA

Contract, Third Party

IT Help desk5 days onsite at Hartford, CT Specific Experience and Services Required Experience with Office 365 Suite, Office Apps, Teams, SharePoint, OneDriveExperience with SCCM to package applications for release to user images for laptops and desktopsExperience maintaining patches on desktop computers with Microsoft, operating environmentsExperience with utilizing Intune as a mobile device management platformExcellent troubleshooting and problem-solving skillsExperience providing technical s
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Posted moments ago

Help Desk Analyst/ Trainer

Soni Resources Group

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New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve
Posted 33 days ago | Updated 7 hours ago

Help Desk Analyst

Dunhill Professional Search

•

Arlington, Virginia, USA

Full-time

Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description: Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and
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Posted 28 days ago | Updated 3 hours ago

Helpdesk Manager

S Linx LLC

•

Raleigh, North Carolina, USA

Contract

Job Title: Helpdesk Manager Location: NC The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads.This position plays a key leadership role in the support of clinical applications,
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Posted 4 hours ago