helpdesk Jobs in lowell, ma

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Helpdesk Engineer

TEKsystems c/o Allegis Group

Andover, Massachusetts, USA

Full-time

Location: Andover, MA (3-Year Project) Contract Duration: 12 Months (Potential to Extend to 3 Years) Work Schedule: Wednesday to Saturday, 4 PM - 2 AM About the Role Are you passionate about IT support and solving complex technical issues? We are looking for a Helpdesk Engineer to join our team in Andover, MA. This role focuses on providing technical assistance across Mac and Windows environments, troubleshooting software and hardware, and supporting enterprise applications. Key Responsibil

Helpdesk Engineer

TEKsystems c/o Allegis Group

Andover, Massachusetts, USA

Full-time

Description Helpdesk Engineer: 3 Years Experience: Duties and Responsibilities: Take End User Support calls, emails, and walk-up for both MAC and windows. Software break/fix support Hardware support New image builds Incident manager and ticket update/closure for in-house Customer ITSM platform Install, Move, Add, Change support Triage and resolution for configuration issues of Operating Systems Re-installing software, drivers, and add-ins Other IT tech related task to help at that site Required

Helpdesk Engineer (3rd Shift)

TEKsystems c/o Allegis Group

Andover, Massachusetts, USA

Full-time

Job Title: Helpdesk Engineer Job Category: Help Desk Technician / Analyst Location: Onsite - Andover, MA Employment Type: 12-Month Contract (with potential extension - 3-year project) Shifts Available: Tech 2: Wed-Sat, 4 PM - 2 AM About the Role We are seeking 4 Helpdesk Engineers and 1 Team Lead to support a global biotech company specializing in live organ donor transport. This is a high-impact, customer-facing role requiring advanced technical skills and white-glove service. You'll be part o

Help Desk Analyst

Robert Half

Woburn, Massachusetts, USA

Full-time

Description Qualifications: Bachelor's degree required Must be self-motivated and a self-starter. 2+ years of experience in an information technology role or related discipline required 2+ years of experience in a support or service role, actively interacting with customers on a regular basis required 2+ years of experience with maintenance and repair of computer hardware required 1+ year of project management experience required Microsoft Active Directory applications experience required Busi

Snr Help Desk Analyst

Robert Half

Woburn, Massachusetts, USA

Full-time

Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. The ideal candidate will possess strong technical skills, leadership capabilities, and experience in managing IT projects. This role requires someone who is proactive, detail-oriented, and capable of working effectively in a dynamic environment. Responsibilities: Provide advanced technical support across various platforms, including technol

Help Desk Engineer

Motion Recruitment Partners, LLC

Waltham, Massachusetts, USA

Full-time

A cutting edge security company that services major event spaces all over the US (including Fenway Park) is doing a major overhaul of equipment internally and looking to hire a Help Desk Engineer to help with Tier I Help Desk tasks and laptop imaging on Windows/Mac over the next 3-6 weeks. The role is 5 days onsite in Waltham, so this person must be able to provide transportation to and from work. Contract Duration: 3-6 weeks Required Skills & Experience At least 1 year of experience doing help

Help Desk Analyst III

Robert Half

Boston, Massachusetts, USA

Full-time

Description We are looking for an experienced Help Desk Analyst to join our team in Boston, Massachusetts. This is a contract to permanent position, offering an excellent opportunity for a motivated and detail-oriented individual to grow into a leadership role. The successful candidate will play a key role in providing desktop support for corporate operations, ensuring seamless functionality across devices and systems. Responsibilities: Provide onsite desktop support Monday through Friday, wit

Junior Helpdesk/Desktop support

A & A Search Staffing LLC

Boston, Massachusetts, USA

Contract

A good understanding of Windows Desktop AdministrationActive Directory concepts, Domain administration / provisioningDesktop / Laptop client computing are requiredWin 10/11 and Microsoft Office Experience in large scale asset deployments would be beneficialResponsible for answering IT requests via, phone, email, or in person and explaining solutions in technical and non-technical terms to end usersOnsite opportunity in Boston, Back Bay area

SharePoint Help Desk Developer

Vertex Group

Remote

Contract

Role: SharePoint Help Desk Developer Location: Remote Contract to Hire 6 month Candidate must be in US for more than 3 years Description This role is a critical liaison between end users and the IT department, providing front-line support for SharePoint On-Premise, SharePoint Online, and broader Microsoft 365- related issues. The ideal candidate will possess strong technical troubleshooting abilities, excellent communication skills, and a collaborative mindset to ensure the seamless use of Micr

Windows Helpdesk Analyst

Datamtx LLC

Remote or Peachtree City, Georgia, USA

Contract

Job Title: Help Desk Support Specialist Work Arrangement: Fully RemoteIndustry: Managed Services / IT Support Job Summary:We re seeking a Help Desk Support Specialist with strong customer service skills and a solid technical foundation to join our growing IT team. This role is ideal for someone with Tier 1 or Tier 2 service desk experience, excellent troubleshooting abilities, and the desire to grow in a fast-paced managed services environment. Key Responsibilities: Manage and resolve service ti

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

EHR Helpdesk Analyst 3rd Shift

HighCloud Solutions, Inc

Remote or Durham, North Carolina, USA

Full-time, Part-time, Third Party, Contract

Title EHR Helpdesk Analyst 3rd Shift Location Research Triangle Park, NC (Remote) Duration 12 Months Interview Type Webcam Interview Only Job Type C2C,W2 Job Description The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities 3rd 11 PM 7:30 AM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR)

Epic EHR Helpdesk Analyst

Innosoul inc

Remote

Contract, Third Party

Job ID: NC-764888 Remote Epic/EHR Helpdesk Analyst (12+)with Cerner, Allscripts, EpicCare, Ambulatory, Security, Ambulatory, Inpatient, ASAP, HIPAA and HIM experience Location: RTP, NC (NCDHHS) Duration: 12 Months Interview Type: Webcam Interview Only Skills: Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g.,

EHR Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

Remote

Contract

Job Description: Crop to Crop resumes are accepted Candidate understand this is a third (3rd) shift position and the working requirements are 11 PM 7:30 AM which includes nights, weekends, and holidays. The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely

Healthcare/Clinical Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

Remote

Contract

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff

EHR Helpdesk Analyst 1st Shift

HighCloud Solutions, Inc

Remote or Durham, North Carolina, USA

Full-time, Part-time, Third Party, Contract

Title EHR Helpdesk Analyst 1st Shift Location Research Triangle Park, NC (Remote) Duration 12 Months Interview Type Webcam Interview Only Job Type C2C,W2 Job Description The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR)

Helpdesk / ServiceDesk Engineer

Alpha Net Consulting LLC

California, USA

Full-time, Third Party, Contract

Role: Helpdesk/ServiceDesk Engineer REMOTE ONLY Responsibilities: Provide technical support to users for moderately complex computer related technical problems. Communicate technical issues over the phone to a variety of customers. Answer service desk telephones Any ticketing tool experince is required Assists the customer in resolving technical problems by providing guidance regarding software and hardware problems. Resolve or refer highly complex technical problems as appropriate. Follow up w

EHR Helpdesk Analyst -1st Shift -2nd Shift -3rd Shift Lead -

Omega Solutions Inc

Remote

Third Party, Contract

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff

Corporate Help Desk Support

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Corporate Help Desk Support who will work with Health insurance/Benefits, Payroll, Onboarding, Human Resources and Time Entry. This role requires strong communication skills (verbal/written/interpersonal). REQUIREMENTS: * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote w

Help Desk Analyst - HDA 25-23383

Compu-Vision Consulting, Inc.

Remote

Contract, Third Party

Job Title: Help Desk AnalystLocation: RemoteContract Duration: 1 MonthHours: 40 hours per week Position Overview The Help Desk Analyst will provide technical support to citizens and end-users accessing a public-facing immunization records portal and internal immunization systems. This role includes resolving technical issues, assisting with onboarding and training, monitoring system functionality, and delivering high-quality customer service. The analyst will work closely with the system support