helpdesk jobs in lowell, ma

Waltham, Massachusetts

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Today

Job Description: Job Description Summary The Bentley IT Help Desk Coordinator II is an in-person, onsite position (not remote or hybrid) that provides IT support at Bentley University at the IT Help Desk for computers and mobile devices. Support is provided over the phone, through ServiceNow tickets, email, remotely, in-person and occasionally in faculty/staff offices and classrooms. This role supports Faculty (including VIPs), Staff, Students, Alumni, Emeritus, parents, incoming students, colle

Full-time

Depends on Experience

Help Desk Support

Boston, Massachusetts

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Today

RESPONSIBILITIES: Kforce has a client in need of a Help Desk Support in Boston, MA. Responsibilities: * Provide day-to-day desktop support such as identifying, researching, and resolving technical issues * Respond to inquiries via email, phone, or ticketing system; Document all support incidents via our Help Desk Ticketing system and close tickets once issues have been resolved * Configures and administers Office365 platform including but not limited to Teams, Exchange, OneDrive, SharePoint, et

Contract

$24 - $33 hourly

Helpdesk Manager

Remote

•

Yesterday

Helpdesk Manager Remote

Easy Apply

Third Party, Contract

Depends on Experience

Helpdesk Analyst 2nd Shift

Remote

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4d ago

Helpdesk Analyst 2nd Shift (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift (Remote) for our premier client. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with ServiceNow or other enterpris

Easy Apply

Contract

Depends on Experience

Help Desk Support

Remote

•

Yesterday

Job Description:Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Purpose of Position/Summary: Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Demonstrate the capac

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Contract, Third Party

Depends on Experience

Healthcare service Desk/helpdesk

Remote

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10d ago

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software

Easy Apply

Full-time

Up to $17

IT Help Desk Support (100% Remote)

Remote or Portland, Oregon

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Today

Help Desk Support - 100% Remote (PST Hours) Join the Help Desk Support team as a Help Desk Support Specialist (Remote), providing high-touch technical support to internal employees. You'll troubleshoot software and connectivity issues, assist with system access, and collaborate across teams to resolve technical challenges in a fast-paced, remote environment. Key Responsibilities Troubleshoot software and remote connectivity issuesAssist users with system access and application supportLog and

Full-time

USD 26.50 per hour

Help Desk Analyst

Remote

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Today

Overview GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Responsibilities The Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran Affairs. Resolution of help desk tickets received from the end users. Interacting with end users in a professional manner. Escalation of issues to VA (Veteran Affairs) stakeholders. Dev

Full-time

USD 50,000.00 - 60,000.00 per year

Help Desk Support

Remote or Burlington, Vermont

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Yesterday

Description 1. Remote help desk support experience. This position will be remote so someone should have remote troubleshooting but also visiting the Vermont site once or twice a month. 2. Customer service and team mentality. This team is very tight and the manager needs someone that she can work with every day. 3. Active directory and virtual desktop experience 4. Epic/Hospital support experience is not required but will be a huge bonus EST hours. May need to be flexible on shifts Top Skills Hel

Full-time

USD 18.00 - 22.00 per hour

Tier I Help Desk Analyst

Remote

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Today

Job ID: 2508715 Location: REMOTE WORK, VA, US Date Posted: 2025-08-14 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: Yes Description SAIC is currently seeking an experienced, motivated, career and customer service-oriented Tier I Help Desk Analyst (Mid Level) to join our team to begin an exciting and challenging

Full-time

USD 40,001.00 - 80,000.00 per year

Help Desk Technician (Part-Time)

Remote

•

Today

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. The shift for this position is Monday through Friday from 8:00 PM - 11:00 PM Eastern Time with the opportunity to work additional hours when available. Responsibilities Answer incoming calls/emails from customers to provide basic

Part-time

USD 37,500.00 per year

Help Desk Technician

Remote or Charlottesville, Virginia

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Today

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a

Full-time

USD 24.00 - 27.00 per hour

Help Desk Specialist - SBG

Remote or Virginia

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Today

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Help Desk Specialist. The ideal candidates for this position have strong

Full-time

Helpdesk Technician

Remote or Topeka, Kansas

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2d ago

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users

Full-time

USD 20.00 - 24.00 per hour

Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Remote

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Yesterday

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization

Full-time

Help Desk Analyst

Remote or Hybrid in Manchester, Maine

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2d ago

1 3 years of IT help desk or technical support experience. Hands-on experience troubleshooting hardware, software, and web-based systems. Familiarity with Active Directory, browser diagnostics, and SSO environments. Experience using ticketing/call-tracking software (e.g., ServiceNow, Remedy, Zendesk). Strong written and verbal communication skills. Proven customer service orientation and ability to handle user issues with patience and professionalism. Ability to follow structured troubleshooting

Easy Apply

Contract

Depends on Experience

IT Help Desk Analyst 1 (evening shift) - HYBRID (3 days per week onsite)

Remote or Livonia, Michigan

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Today

Employment Type: Full timeShift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Full-time

IT Help Desk Analyst 1 (day shift) - HYBRID (3 days per week onsite)

Remote or Livonia, Michigan

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Today

Full-time

IT Support Specialist

Hybrid in Waltham, Massachusetts

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17d ago

IT Support Specialist - PERM Location: Boston, Chelsea, and Ashland (visiting clients in these areas routinely) **Ideal candidate will be within a 30 minute drive of these locations for customer visits* Direct Hire position Additional details: The position will serve as onsite support in the customer setting; and, when not performing a visit the resource will be assigned tickets associated with remote-support on the helpdesk.Primary area of visits will be in Boston, Chelsea, and Ashland, MA

Easy Apply

Full-time

$75,000 - $80,000

Helpdesk Analyst 2nd Shift

Remote

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5d ago

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi

Easy Apply

Contract

Depends on Experience

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helpdesk jobs in Lowell, MA, USA