helpdesk Jobs in maryland

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Help Desk Analyst

Global Worklabs Inc

•

Remote

Contract, Third Party

Georgia resident applicants only. Position Responsibilities: Receive and track onboard and offboard requests; check the requests for completeness and accuracy Submit requests for new accounts using ServiceNow ticketing system. Submit request for setup and delivery of equipment and wireless devices. Coordinate with application teams for additional application access requests Track progress of requests to completion and escalate to vendors and management as needed. Review accounts for accuracy of
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Posted 12 hours ago

Help Desk Analyst 2

Better Future Solutions

•

Remote or Atlanta, Georgia, USA

Contract

Position: Help Desk Analyst 2Location: Atlanta, GA 30334 - RemoteDuration: 12 months The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibilities:Receive and track onboard and offboard requests; check the requests for completeness and accu
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Posted 14 hours ago

Help Desk Analyst

Innosoul inc

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Remote

Third Party, Contract

Job ID: GA-766268 Remote/Local Help Desk Analyst (USC) with O365, ServiceNow, Remedy, VPN, network, Okta experience Location: Atlanta, GA (DHS) Duration:12 Months The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in Atlanta, Georgia. The ID Analyst will work remotely, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is an ADMINIST
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Posted 14 hours ago

Helpdesk Technician

Cayuse Shared Services

•

Joint Base Andrews, Maryland, USA

Full-time

Overview The Work The Helpdesk Technician will support end users for our clients' IT Help Desk Support Services This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Key Responsibilities Meet daily IT operational requirements of approximately 1400 users. 900-1200 (tickets per month).Deliver operational computers to end users within the same day 90% of the time.Ensure the end user is notified directly by a hel
Posted 4 hours ago

HelpDesk Analyst 2

Paramount Software Solutions, Inc

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Remote or Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Job ID: 766268 Job Title: GA DHS - Help Desk Analyst 2 Location: Remote 47 Trinity Avenue SW | Atlanta, GA 30334 Duration: 12 Months Client: State Of GA DHS The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibilitie
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Posted 11 hours ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician
Posted 11 days ago | Updated 15 hours ago

Help Desk Analyst (766268)

NexZen Tek Solutions Inc

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Remote

Contract

Client: State of GA Looking: GA DHS - Help Desk Analyst 2 (766268) Work Location: 47 Trinity Ave. Atlanta, Ga. 30334 (Remote job) Must have work authorization that allows candidate to work in the United States Short Description The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in Atlanta, Georgia. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of
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Posted 14 hours ago

Help Desk Analyst(ID Analyst)

Serenity Info Tech, Inc.

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Remote

Third Party, Contract

Job Description: The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in Atlanta, Georgia.The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibiliti
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Posted 13 hours ago

Help Desk Analyst 2 ---- Atlanta, GA

TetriQ Solutions LLC

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Remote or Georgia, USA

Contract

Atlanta, GA. 30334 6 Months Web Cam Interview Only Remote Skills Amount Used Last Used Associate degree in a related field Experience with excel spreadsheets, including formulas and reporting Experience with O365 Pro Plus core applications Experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.). Excellent oral, written, and interpersonal communication Experience with HelpDesk support. Job Description: Position Responsibilities: Receive and track onboard and offboard requests; c
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Posted 12 hours ago | Updated 11 hours ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics Information Technology

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Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A ca
Posted 3 days ago | Updated 15 hours ago

Help Desk Specialist (Junior)

Technogen, Inc.

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Annapolis, Maryland, USA

Contract

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Help Desk Specialist (Junior) Duration: 12+ months Work Onsite, Ann
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Posted 3 days ago | Updated moments ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 53 days ago | Updated 5 hours ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help De
Posted 53 days ago | Updated 15 hours ago

Help Desk Analyst

Vector Consulting, Inc

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Remote

Contract

Our government client is looking for an experienced Help Desk Analyst on a remote 12+ months renewable contractopportunityin Atlanta, GA. Position: Help Desk Analyst Job Summary: Position Responsibilities: Receive and track onboard and offboard requests; check the requests for completeness and accuracy Submit requests for new accounts using ServiceNow ticketing system. Submit request for setup and delivery of equipment and wireless devices. Coordinate with application teams for additional
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Posted 14 hours ago

Help Desk Support Technician

Decisionpoint Corporation

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Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Posted 19 days ago | Updated 4 hours ago

Help Desk

Robert Half

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Remote or Fort Lauderdale, Florida, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Fort Lauderdale, Florida on a long-term contract basis. This position offers an excellent opportunity to provide technical support and customer service in a dynamic and fast-paced environment. Ideal candidates will demonstrate strong communication skills, technical expertise, and the ability to thrive in a collaborative setting. Responsibilities: Respond to incoming technical support requests and resolve issues promp
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Posted 3 days ago | Updated 4 hours ago

Help Desk Support Technician

Decisionpoint Corporation

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Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Posted 60+ days ago | Updated 4 hours ago

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

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Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a
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Posted 14 days ago

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

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Remote or Durham, North Carolina, USA

Full-time, Third Party, Contract

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta
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Posted 19 days ago | Updated moments ago

EHR Helpdesk Analyst -1st Shift -2nd Shift -3rd Shift Lead -

Omega Solutions Inc

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Remote

Contract, Third Party

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff
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Posted 20 days ago