it helpdesk support technician Jobs in north carolina

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Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

IRS Criminal Investigation (IRS-CI) Analysts

Fremont Solutions Group

Remote

Full-time

We are looking for multiple analysts with IRS Criminal Investigation (IRS-CI) Clearance including a Program Analyst, Technical Analyst, Systems Analyst/Information Security Specialist, and Technical Specialist/Help Desk Support. All roles are 100% remote. Program Analyst: We are seeking a Program Analyst to support the IRS-CI Technical Operations Center (TOC), a mission-critical component of our IRS project. This role focuses on portfolio planning, performance tracking, and programmatic oversigh

Service Desk Consultant Analyst ? Tier 1

Aditi Consulting

Raleigh, North Carolina, USA

Contract

Salary: $50k - $60k/Yr. Details/Scope of the project: Handle the normal influx of support requests, case routing and escalation, document procedures for handling different types of issues, and interface with vendors with respect to user issues. Diagnose and resolve basic technical issues, providing timely and effective solutions. Assist users with troubleshooting hardware, software, and network connectivity issues. Guide users through step-by-step solutions or escalate issues as needed. Log an

EHR Helpdesk Analyst 2nd Shift in Raleigh, NC

E-Solutions, Inc.

Raleigh, North Carolina, USA

Contract, Third Party

Hi, I hope all is well. I am searching for a client who has an urgent requirement for a EHR Helpdesk Analyst contract opportunity. The job description is listed below. If this is something you are interested in, please call me ASAP at ( and reply to this email. Please also mail me your updated resume in Word format, including availability, contact details, and hourly rate as per our client's hiring policy. EHR Helpdesk Analyst Raleigh, NC 6 Months+ The EHR Helpdesk Analyst provides advanced t

Systems Administrator-BACJP00215803

Engineersmind

North Carolina, USA

Contract

Systems Administrator-BACJP00215803 Locations: Charlotte, NC 24 Months Helps troubleshoot Provides 2nd-level support - there are 100 help desk agents Uses Remedy as the ticketing system Someone with ServiceNow experience will transition well to Remedy Biggest ticket generator is Outlook (80% of tickets) Also SharePoint, Skype, etc. Mass onboarding happening - CEO wants all mailboxes fully supported by the cloud Needs to be strong in 365 and strong in tickets Doesn't need to be deep in Outlook

Technical Support Representative: Mid-Level

Jack Henry & Associates

Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and cr

SAP FM Analyst

Sagatianz Inc

Remote

Contract

Required Skills: 10 or more years of SAP experienceSubject Matter Expert experience in designing/configuring business processes in SAP Funds Management (FM) Ex: Budgetary Ledger, FM Derivation, Budgeting and AVC ControlStrong organization and communication skillsHas and applies comprehensive knowledge across key tasks and high impact assignmentsFocus on customer service and responsiveness, with sound customer handling skillsBachelor s Degree in a recognized technical, engineering, scientific, ma

Assistant vCIO/Systems Engineer/MSP/Hybrid Charlotte

Motion Recruitment Partners, LLC

Charlotte, North Carolina, USA

Full-time

Are you a hands-on IT professional ready to pivot into a more strategic, client-facing role? This full-time Assistant vCIO position in Charlotte, NC is a fantastic opportunity to work with a top-tier MSP that services a dynamic and diverse client base. You'll support IT leaders and business owners by guiding them through technical roadmaps, vendor decisions, and overall IT strategy-while still keeping your technical skills sharp. This is the ideal stepping-stone for a tech-savvy individual who

Proton System Administrator

The Reynolds and Reynolds Company

Charlotte, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w

Proton System Administrator

The Reynolds and Reynolds Company

Raleigh, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w

Desktop Services Help Desk Representative I

ConsultNet, LLC

Remote or Atlanta, Georgia, USA

Full-time

Desktop Services Help Desk Representative I 12-month contract to hire Remote in Atlanta, GA until office space is secured; then hybrid (onsite Tues-Thurs) Pay Range: $20.00 - $25.00per hr. We are looking for a Desktop Services Help Desk Representative who applies the understanding and knowledge of information systems products and services to assist internal users. This role follows an 11:00 AM - 8:00 PM EST shift. In addition, you'll be part of a rotating schedule to cover Saturday mornings (

Applications Systems Analyst Sr - Epic Beacon

UNC Health Care

Morrisville, North Carolina, USA

Full-time

Job Description Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides a high level of technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system. Performs project management, requirements definitions, systems design, analysis, code developm

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 2nd Shift (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift (Remote) for our premier client. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with ServiceNow or other enterpris

Isp Tech

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

Systems Analyst I

Akima, LLC

Fayetteville, North Carolina, USA

Full-time

Compass Point is looking for a Systems Analyst to join our team supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and mission-critical applications. This position supports technical needs for services provided on NIPRNet and SIPRNet, and designated coalition networks, solicited by USSOCOM, its Component Commands, TSOCs, and deployed locations. Candidate must be able to obtain a Secret clearanc

IT Service Desk Analyst

TEKsystems

Remote or Cincinnati, Ohio, USA

Full-time

Description The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. QUALIFICATIONS AND PREFERRED SKILLS Essential: 3+ years' of Help Desk support experience providing technical support in a fast-paced enterprise environment. Knowledge of computer hardware, software, and operating systems. Experience troubleshooting and resolving technical issues. Possess strong logic, problem solving, and reasoning skills. Familiarity with Hel

Senior Project Manager

Infojini

Remote or Austin, Texas, USA

Third Party, Contract

Project Overview The project will consolidate a standalone Community Development & Revitalization (CDR) Microsoft 365 (M365) tenant into the primary M365 environment, thereby improving governance, security posture, and user experience. Contractors will work closely with an implementation partner and internal teams, including technical, cybersecurity, help desk, PMO, and executive leadership. Most duties are telework-friendly. Occasional on-site sessions at 1700 N Congress Ave, Austin, TX 78701,

Senior Specialist, Help Desk/ Desktop Systems

Analog Devices, Inc.

Durham, North Carolina, USA

Full-time

About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI