service desk analyst Jobs

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Service Desk Analyst

Kforce Technology Staffing

•

Grand Rapids, Michigan, USA

Full-time

RESPONSIBILITIES: A Kforce client located in Grand Rapids, MI is looking to add a Service Desk Technician to their team to support growth! This is an exciting opportunity to join a growing team in the IT Services and Support industry and have exposure to a wide variety of technical scenarios with different clients. Summary: The Service Desk Technician will be responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, and self-service requests. They wi
Posted 57 days ago | Updated 7 hours ago

Bilingual Service Desk Support Analyst

Palmer Group

•

West Des Moines, Iowa, USA

Contract

Our West Des Moines client is seeking a Bilingual Service Desk Support Analyst for a long-term contract position. This role offers the chance to work with a dynamic team and contribute to a company that values employee ownership through its Employee Stock Ownership Plan (ESOP). If you are passionate about providing exceptional support and eager to be part of a collaborative environment, we invite you to apply! Work model: On-SiteWhat you will do: Provide daily technical and operational assistanc
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Posted 15 days ago | Updated 5 days ago

Service Desk Support Analyst

Judge Group, Inc.

•

Providence, Rhode Island, USA

Full-time

Location: Providence, RI Salary: Negotiable Description: Our client is currently seeking a Service Desk Support Analyst/ON SITE All candidates must live in or near Rhode Island and be able to drive on site 5 days a week We are seeking a dedicated and knowledgeable Help Desk Support Specialist. This mid-level role involves working in a dynamic service desk operational environment, providing support to internal team members. The ideal candidate will have strong customer service skills and ex
Posted 23 days ago | Updated 10 hours ago

IT Service Desk Analyst

SAIC

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Norfolk, Virginia, USA

Full-time

Job ID: 2407381 Location: NORFOLK, VA, US Date Posted: 2024-05-23 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This p
Posted 60+ days ago | Updated 11 hours ago

Service Desk Associate

World Wide Technology

•

Maryland Heights, Missouri, USA

Contract

Service Desk Associate Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, W
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Posted 5 days ago | Updated 20 hours ago

IT Service Desk Technician

TEKsystems c/o Allegis Group

•

Wilsonville, Oregon, USA

Full-time

A growing Biotechnology company in Wilsonville, OR is hiring an IT Service Desk Analyst to join the team for a great opportunity! Job Duties: Troubleshoot Mac (90%) and Windows (10%) hardware, operating systems and software, and mobile devicesEnsure that all issues and requests are documented accurately in the IT ticketing systemMonitor and triage incoming tickets in the IT Helpdesk Ticket QueueProvide timely response to all issues, update internal customers on status, solicit additional inform
Posted 4 days ago | Updated 10 hours ago

Service Desk

Advantage Tech, Inc.

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Kansas City, Missouri, USA

Full-time

Advantage Tech is looking for a Service Desk Analyst for our Kansas City Client. The Service Desk Analyst to act as a central point of contact for all IT requests and problems. The Service Desk Analyst also facilitates problem resolution by fixing level 1 and some level 2 issues and escalating other issues to higher levels of support. KEY RESPONSIBILITIES: Ensures customer satisfaction by logging and assigning an appropriate priority and resolution target to all calls/requests. Keeps client upd
Posted 37 days ago | Updated 2 hours ago

Service Desk Support

Innova Solutions, Inc

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Plano, Texas, USA

Contract

A client of Innova Solutions is looking for a Service Desk Support Position type: Contract Duration: 12+ Months Location: Plano, TX 75024 (Onsite) As a Service Desk Support, you will: Minimum Qualifications: JD: Knowledge of Service Desk Roles and responsibilities.Minimum 3 to 5 years experience in a Service Desk Analyst role / IT Support in a global organization.Delivering customer service through multiple channels including Inbound and Outbound calls, chat and Self-service.Identify and diagno
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Posted 5 days ago

Helpdesk Service Specialist

ITC Infotech (USA), Inc

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Remote

Full-time

ITC Infotech is looking for Service Desk Analyst to join Team in United States Remotely. About US: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technol
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Posted 14 hours ago | Updated 14 hours ago

Desktop Support Tech

Apex Systems

•

Raleigh, North Carolina, USA

Full-time

Job#: 2072602 Job Description: Position: Desktop Support / Service Desk Analyst Location: Fully onsite - Raleigh, NC Duration: 12 months Pay Rate Range: $28-30/hr. Day to Day Responsibilities: Unpack boxes and stage for i-taggingOrganizing PCs and parts in stock roomsWork tasks & perform data updates in ServiceNow systemProcess PCs & delivery for State SurplusPerform updates in AssetWorks systemAssist with PC pickups, deliveries, shippingAssist with testing new PC modelsPerforming lifecyc
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Posted 2 days ago | Updated 2 hours ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

•

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 2 days ago | Updated 10 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of 1700+ users with issues involving Windows 10/11, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document management. ISM (Ivanti Service Manager) is the ticketing system. Candidates must have a great combination of excellent customer service and strong techni
Posted 1 day ago | Updated 10 hours ago

Help Desk Technician

General Dynamics

•

Washington, District of Columbia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Help Desk Support, Microsoft Office, Troubleshooting Certifications: CompTIA Network + - CmpTIA Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician We are GDIT. We stay at the forefront of innovation to sol
Posted 60+ days ago | Updated 1 hour ago

Junior Help Desk Support

Computer Enterprises, Inc.

•

Cincinnati, Ohio, USA

Contract

Location: Cincinnati, OH (Onsite, 5 days/week) Hours: 7:30 AM 4:30 PM (Flex to 8:00 AM 5:00 PM if needed) Contract Duration: 6 months (with possible extension) Pay Rate: $20-25/hour (W2) Job Description: This role provides front-line support on a wide range of IT products, tools, and systemsboth internally developed and off-the-shelfused across the organization. The Service Desk Analyst acts as the first point of contact for internal and external users needing technical assistance, ensuring a
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Posted 21 hours ago | Updated 15 hours ago

Support Center Analyst Level 1

Aditi Consulting

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Cincinnati, Ohio, USA

Contract

Payrate: $20.00- $20.00/hr. Summary: Provide support on all products, whether internally developed or off the shelf. The Support Bar/Desk is the front-line support to our internal and external customers. The role of the Service Desk Analyst is to ensure we do our best to make our customers' lives easier. The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. Responsibilities: In-person coverage of our Support Bar and/or Servi
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Posted 19 hours ago | Updated 8 hours ago

Help Desk Analyst On site 5 days a week

Liberty Personnel, Inc

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Haverford, Pennsylvania, USA

Full-time

Help Desk Analyst ( Contract role) Join a forward-thinking company that values innovation and professional growth. We offer a dynamic work environment that combines the benefits of remote flexibility with on-site collaboration. By joining our team, you'll gain access to diverse projects, a supportive network, and opportunities to enhance your technical expertise. **Key Responsibilities:** - **Incident Handling:** Provide end-user support via phone, email, or face-to-face interaction, prioritizin
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Posted 15 days ago | Updated 6 hours ago