service desk analyst Jobs

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Service Desk Analyst II

Vertek Solutions, Inc

Franklin, Tennessee, USA

Contract

Service Desk Analyst II 6 Month Contract to Hire ** ONSITE** 5 Days a week Skills are focusing around trouble shooting laptop/desktops (hardware/software), windows trouble shooting experience (O365), support of IT products experience, etc.. 2-4 Years Experience Networking Skills are a (+) AA degree in Information Systems, Business, or Communications; or equivalent. Microsoft, CompTIA, and Apple certifications desired (MCDST, A+, ACSP).Minimum of 2 years of professional hands-on experience doing

Service Desk Analyst

IT Avalon

Las Vegas, Nevada, USA

Full-time

Overview: We are seeking a skilled and customer-focused Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for our internal users, providing technical support and assistance with IT-related issues. You will respond to inquiries, troubleshoot problems, and escalate issues as needed to ensure timely resolution and minimal disruption to business operations. The ideal candidate will have strong communication skills, a passion for technology, and

Service Desk Analyst

Brilliant Infotech Inc.

Richmond, Virginia, USA

Third Party, Contract

Role: Sr. Service Desk Analyst Location: Richmond, VA (on Site) Type of employment: Contract Length of Contract: Long Term Job Description: Client needs an individual who is passionate about customer service with experience leading fellow team members.The Senior role is responsible for managing incoming customer calls and email related to IT support and Service Requests.Required Skills include: Windows 10 & 11, Active Directory, Group Policies, Incedent Management, problem Management, Okta etc

Service Desk Analyst

General Dynamics Information Technology

Key West, Florida, USA

Full-time

Senior Systems Analyst Transform technology into opportunity as a Systems Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Analyst joining our team to help client's IT systems worki

Service Desk Analyst

Bachrach Group, Ltd

Chesterfield, Missouri, USA

Contract

Seeking a Service Desk Analyst for a 6 month extendable assignment at an international bank. This is a hybrid role requiring 2-3 days in the office. Responsibilities: Assist in installing, configuring, and maintaining hardware and software for remote users. Provide PC hardware and software updates/upgrades. Record all client interactions using ticketing system. Manage user accounts in Active Directory. Facilitate remote access for users, including laptop support. Provide A/V support and coordina

Service Desk Analyst

TEKsystems c/o Allegis Group

Phoenix, Arizona, USA

Full-time

Description: A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This position is for someone with 2-4 years of experience, strong customer service, and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1 & 2 IT Support Desktop-focused. Onsite in Phoenix. 6 month Contract role with opportunity to convert FTE. M-F Core Business Hours. Technical ability (below) and personality is h

Service Desk Analyst

Varada Consulting

Annapolis, Maryland, USA

Full-time

Service Desk Analyst Job Location: Annapolis Junction, MD Clearance: Active Secret Clearance: Must be able to obtain a TSA suitability Rotating shifts Schedule: Shifts There are 4 shifts; each schedule is 36 hours one week, 44 hours the next week. Schedules rotate approximately every 6 months. Weekend Day Shift (0630am-630pm; Saturday, Sunday, Monday, and every other Tuesday)Weekend Night Shift (630pmET-0630amET; Saturday, Sunday, Monday, and every other Tuesday)Weekday Day Shift (0630amET-183

Service Desk Analyst

Phoenix Technology Partners, LLC

Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst I (Hybrid)

Irvine Technology Corporation (ITC)

Scottsdale, Arizona, USA

Contract

Service Desk Analyst I (Hybrid) We have an immediate need for a contract Service Desk Analyst I to join one of the nation s largest independent automotive parts retailers. The Service Desk Analyst I delivers end-to-end support in accordance with IT service level agreements. By partnering with end-users and technology groups, the Analyst ensures all incidents are analyzed, resolved, and reported back within the promised time frames, providing best in class service to all Customers. Location: Scot

TOC Service Desk Analyst

Apex Systems

Arlington, Virginia, USA

Full-time

Job#: 2028446 Job Description: Below is the full job description, if interested in applying for this position please email a copy of your updated resume and the best time to connect over the phone to Louie at Job Title: Service Desk Analyst Contract Type/Length: 6-Month Contract to Hire Pay Rate Range: $26.45/HR-$31.25/HR and$55,000-$65,000 Required Clearance: Processed for a DHS EOD Public Trust Required Location/Hours of Operation: Hybrid, three days onsite in Arlington, Virginia. Multiple s

Service Desk Analyst

Maximus, Inc.

Pittsburgh, Pennsylvania, USA

Full-time

Description & Requirements Maximus is seeking a Service Desk Analyst that will provide first line support for our customers. They will follow standard processes and be required to document and resolve technical issues relating to hardware, software or general computer usage. Must have the ability to communicate in a positive manner and build trustful relationships with coworkers, customers, and management to create an effective "team" working environment. The Service Desk Analyst position is res

Service Desk Analyst

Phoenix Technology Partners, LLC

Wilmington, Delaware, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Mid-level Cyber Incident Management/Service Desk Analyst

Peraton

Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst

Innosoul inc

Remote

Contract, Third Party

Job ID: NC-735849 Remote Service Desk Analyst with helpdesk, software/hardware issue resolution, ServiceNow, Active Directory, CITRIX, PM, and Security experience Location: Raleigh, NC (NCDOT) Duration: 12+ Months ** DOT WILL NOT ship their equipment. Candidate will be required to use his/her own equipment until he/she is working onsite full time. The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candi

Service Desk Analyst II

Kforce Technology Staffing

Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r

Service Desk Analyst

Kforce Technology Staffing

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Los Angeles, CA. Overview: The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst must stay current with best practices regarding IT standards, guidel

Service Desk Analyst

Velocity Search Group Inc.

New York, New York, USA

Contract

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology Services department. The role will also provide technical support services for customer-related technologies which include fulfilling requests,

Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearance

Peraton

Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Service Desk Analyst

Kollasoft Inc.

Phoenix, Arizona, USA

Contract

Service Desk Analyst with the State of AZ (Locals to AZ only) This position will provide level one support by responding to incoming calls from Resolution Center phone queues, self-service ticket submissions, and various other methods for receiving requests for support (email and chat included)regarding clients, personal computers, personal computer peripherals, printers, telephone services, cellular services, Active Directory assistance, Google account assistance, VPN account assistance, and st